Full-Time

Leasing Consultant

West Shore

West Shore

Multifamily investment and operations

Compensation Overview

$18 - $21/hr

+ Commission

Columbia, SC, USA

In Person

Category
Real Estate (1)
Required Skills
Sales
Customer Service
Requirements
  • Sales or customer service experience, such as experience in high-end retail, leasing, or hospitality.
  • An ability to work effectively in a high-energy, upscale environment.
  • An in-depth understanding of site leasing trends, traffic patterns, and product availability.
  • Ability to use Resman and Knock to maintain complete and accurate lead information.
  • Ability to execute screening procedures and prepare and execute lease agreements and related move-in paperwork.
Responsibilities
  • Meet, greet, and tour leasing prospects.
  • Ensure that individual and group leasing targets are achieved for the community and proactively communicate opportunities or threats to the Property Manager.
  • Respond quickly and effectively to online rental inquiries.
  • Maintain sales and leasing models to the highest standards of cleanliness and maintenance and communicate problems to the appropriate party.
  • Maintain the tour route to the highest standard of cleanliness and maintenance and communicate problems to the appropriate party.
  • Close the leasing process by asking for the sale.
  • Ensure all lead information is correct and complete within Resman and Knock.
  • Follow up with all prospects by email, phone, or letter.
  • Manage the community waitlist and communicate changes to prospects.
  • Make warm calls to prospects as needed.
  • Ensure the proper collection of all funds and move-in-related fees.
  • Put out and bring in model-open signs daily and maintain their acceptable appearance.
  • Provide support and assistance for all customer service efforts at the community.
  • Complete other tasks as directed and assigned.

West Shore is a fully integrated real estate investment firm focused on multifamily housing. It acquires and operates apartment communities across U.S. markets, combining investment analysis, financing, asset management and property-level execution. Community teams oversee leasing, maintenance and resident experience while corporate teams guide portfolio strategy and improvements. West Shore is an owner-operator rather than a brokerage or apartment search site, with its returns and resident outcomes tied to the long-term performance of the properties it manages.

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