Jack Brown's Beer & Burger Joint

Runs neighborhood burger bars with craft beer

Front of House Shift Lead

Food & Beverage Operations ManagementConfirmed live in the last 24 hours

Full-timeNashville, TN, USANo salary listedIn-person

About the Job

Requirements

Prior experience in a front-of-house shift lead or supervisory role in a restaurant setting.
Strong understanding of customer service principles and front-of-house operations.
Ability to handle high-pressure situations while maintaining a positive attitude.
Detail-oriented with strong organizational skills.
Ability to multitask and manage time effectively.
Flexible availability, including evenings and weekends.

Responsibilities

Assist in managing the front-of-house team and ensure all staff are trained and performing their roles effectively.
Monitor guest experience and address any concerns or requests promptly.
Ensure the dining area is clean, organized, and well-stocked.
Collaborate with kitchen staff to ensure seamless service and communication.
Support management in staffing, scheduling, and inventory control as needed.
Enforce health and safety regulations and maintain a safe working environment for all employees.

FOH Shift Lead

Jack Brown's Beer & Burger Joint · Nashville, United States · Full-time · Posted 2025-04-23

Workplace: on_site

Department: Green Hills

Description

Jack Brown's Beer & Burger Joint is a dive bar with a top-notch burger, founded by childhood best friends Aaron Ludwig and Mike Sabin. We pride ourselves on providing great quality food in a fun and lively atmosphere. We are currently seeking an enthusiastic and experienced Front of House (FOH) Shift Lead to join our team at Green Hills in Nashville. In this role, you will be crucial in ensuring that our restaurant runs smoothly during shifts while delivering excellent customer service.

Your primary responsibilities will include overseeing FOH staff, coordinating front-of-house operations, and maintaining high standards of service and cleanliness throughout the dining area. As an FOH Shift Lead, you will foster a positive and efficient work environment, ensuring our guests receive a memorable dining experience.

Responsibilities

Assist in managing the front-of-house team and ensuring all staff are trained and performing their roles effectively
Monitor guest experience and address any concerns or requests promptly
Ensure that the dining area is clean, organized, and well-stocked
Collaborate with kitchen staff to ensure seamless service and communication
Support management in staffing, scheduling, and inventory control as needed
Enforce health and safety regulations and maintain a safe working environment for all employees

Requirements

Prior experience in a FOH Shift Lead or supervisory role in a restaurant setting
Strong understanding of customer service principles and front-of-house operations
Excellent leadership and communication skills
Ability to handle high-pressure situations while maintaining a positive attitude
Detail-oriented with strong organizational skills
Ability to multitask and manage time effectively
Flexible availability, including evenings and weekends

Apply

Apply at Jack Brown's Beer & Burger Joint

About the Company

Jack Brown's Beer & Burger Joint

Runs neighborhood burger bars with craft beer

Jack Brown's Beer & Burger Joint runs neighborhood bars serving burgers, fries and craft beer across the Eastern United States. Its restaurants pair a deliberately simple food menu with a dive-bar setting, drawing customers who want a meal and a place to spend time with friends. The beer selection includes local breweries and styles from around the world, with drinks and prices varying by location. The business sells food and beverages at its restaurants, while selected locations also support online pickup and delivery orders. The business opened its first restaurant in Harrisonburg, Virginia, in 2009 and maintains its headquarters in the same city.

Company size: 201-500
Company stage: Not listed
Total funding: Not listed
Headquarters: Harrisonburg, VA
Founded: 2009

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