P

Point32Health

Provides health insurance plans and services

Jira Administrator

Full-Time
$82.9k - $124.4k/yr
Mid
Bachelor's, Master's
Canton, MA, USA
Hybrid
IT OperationsSystem Administration

About the job

Requirements
  • A bachelor's degree in Computer Science or equivalent is required.
  • Three to five years of related experience are required.
  • Experience with Java Virtual Machine performance tuning is required.
  • Experience with at least one of the following operating systems is required: Windows or Linux.
  • Experience with at least two of the following host platforms is required: WebSphere Application Server, WebSphere Portal, Apache Tomcat, Apache HTTP Server, or JBoss Application Server.
  • The role requires 24-hour on-call availability.
  • The role requires weekend and after-hours work as needed.
  • The role requires working under normal office conditions and from home as required.
  • The role may require additional hours beyond the standard work schedule.
  • The role requires handling confidential and sensitive information and complying with corporate policies, department guidelines, and applicable laws and regulations.
  • The role requires coordinating work across multiple platforms and understanding dependencies among systems and departments.
  • The role requires broad experience across technical areas rather than depth in one specialized area.
  • The role requires maintaining an expert level of industry and technical knowledge.
  • The role requires communicating technical information effectively to business stakeholders.
  • The role requires communicating and escalating issues to peers, team leaders or managers, and others as appropriate.
  • The role requires listening actively and clearly expressing questions to elicit understanding and applying information gathered to work assignments.
  • The role requires regular written and verbal interaction with others and professional communication in written communications, group meetings, and individual meetings.
  • The role requires taking initiative to collaborate with and assist team members and completing assignments successfully.
Responsibilities
  • Act as the primary point of contact between the Application Management Services and Systems Engineering Services departments.
  • Coordinate management of middleware with operating system and hardware requirements in collaboration with Infrastructure Services.
  • Coordinate maintenance of business applications across platforms.
  • Define system topology for enterprise business services and middleware services.
  • Monitor, report, and analyze metrics to meet or exceed business expectations for availability and performance of critical enterprise services.
  • Work with Systems Engineering Services and Network Engineering to create highly available, redundant service deployments.
  • Maintain documentation that defines and describes the service environment.
  • Troubleshoot and provide production support for applications across platforms.
  • Provide input to plan, develop, and document enterprise recovery plans and disaster recovery guidelines.
  • Monitor and tune environments to identify areas where optimization is necessary.
  • Define system requirements for applications.
  • Monitor performance tests, approaches to performance testing, and define the appropriate tests to use.
  • Plan and gather requirements for corporate and IT-only projects.
  • Participate in multiple cross-departmental committees.
  • Perform root cause analysis on high-severity issues.
  • Perform other duties and projects as assigned.
Desired Qualifications
  • A master's degree is preferred.
  • Three to five years of experience in computer science is preferred.

About the company

P

Point32Health

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Point32Health provides health plans and services to guide and support healthier lives. It operates in the healthcare sector by offering comprehensive health plans through its family of companies, including Harvard Pilgrim Health Care and Tufts Health Plan, and by partnering across the health system to deliver accessible and affordable quality care. How it works: the company earns revenue by selling health insurance plans and related services, with programs designed to help members receive the right care and guidance. What makes it different: it emphasizes affordability, accessibility, and community engagement, serving a diverse range of individuals and communities, and it collaborates across the health system to improve the overall care experience. Its goal is to simplify and improve healthcare for people of all ages, backgrounds, and incomes while advancing social impact and community well-being.

Company Size

1,001-5,000

Company Stage

N/A

Total Funding

N/A

Headquarters

Canton, Massachusetts

Founded

2021

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Simplify's Take

What believers are saying

  • August 2026 adjusted net income hit $68 million, reversing a $25 million loss.
  • First-half 2026 operating income reached $125 million on $4.7 billion revenue.
  • The unified digital rollout starts late 2026 for providers and early 2027 for members.

What critics are saying

  • March 2026 layoffs cut 100 more jobs after 110 in March and 254 in October.
  • Point32Health blamed GLP-1, oncology, and autoimmune drug costs for its 2026 restructuring.
  • Persistent GLP-1, oncology, and cardiac claims pressure erases margins by 2027.

What makes Point32Health unique

  • Harvard Pilgrim and Tufts Health Plan give Point32Health dual-brand distribution across New England.
  • June 2026 League and Availity deals modernize member and provider workflows on one platform.
  • Nonprofit ownership lets Point32Health reinvest savings into benefits, systems, and local market relationships.

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Benefits

  • Health Insurance
  • Dental Insurance
  • Vision Insurance
  • 401(k) Retirement Plan
  • Remote Work Options
  • Life Insurance
  • Disability Insurance
  • Tuition Reimbursement
  • Wellness Program

Growth & Insights and Company News

Headcount

6 month growth

-1%

1 year growth

-1%

2 year growth

-1%
PR Newswire
Sep 15th, 2026
Point32Health appoints ex-Optum executive Todd Walthall to board of directors

Point32Health, parent company of Harvard Pilgrim Health Care and Tufts Health Plan, has appointed Todd Walthall to its board of directors. Walthall brings over 20 years of executive leadership experience in healthcare, financial services, and insurance. He previously served as chief growth officer at Optum Health and held leadership roles at UnitedHealth Group. Before joining Optum, Walthall was executive vice president and chief operating officer at Blue Shield of California, overseeing business operations, technology, and strategic initiatives. Walthall currently serves as an independent board director of AllianceBernstein and as a board trustee of the Positive Coaching Alliance. Point32Health is a nonprofit organisation serving nearly two million members across the US.

DistilInfo
Aug 17th, 2026
Point32Health rebounds with $68M Q2 profit.

Point32Health rebounds with $68M Q2 profit. Table of contents. Point32Health, the parent organization of Harvard Pilgrim Health Care and Tufts Health Plan, logged an adjusted net income of $68 million for the second quarter of 2026, marking a significant Point32Health Q2 2026 profit turnaround from the prior year's loss. The scale of this Point32Health Q2 2026 profit rebound. According to an Aug. 14 update shared with Becker's, this profit was up from an adjusted net loss of $25 million during the same period in 2025. For the second quarter of 2026, operating income was $38 million. The operating loss in the second quarter of 2025 was $57 million. How membership and revenue shifted alongside this turnaround. Point32Health had 1.9 million members during the second quarter of 2026, slightly down from 2 million members during the same time in 2025. Revenue was $2.3 billion for the second quarter of 2026, down about 4% year over year. This combination of modest membership and revenue declines alongside a substantial swing to profitability suggests the improvement stemmed primarily from cost discipline rather than growth. What drove this Point32Health Q2 2026 profit turnaround. "Second-quarter results were driven by our disciplined approach in pricing, managing medical, pharmaceutical and administrative costs, resulting in continued improvement in our operating performance," Point32Health CFO Michael Marrone said. This explicit framing points to internal cost management, rather than external market tailwinds, as the primary driver behind the quarter's improved results. Why this distinction matters for sustainability. Attributing the turnaround specifically to pricing discipline and cost management across medical, pharmaceutical, and administrative categories suggests Point32Health's improved performance may be more structurally durable than gains driven by one-time factors, since these are operational levers the organization can continue applying in subsequent quarters. First-Half 2026 results behind this Point32Health Q2 2026 profit report. The first half of 2026 had an adjusted net income of $316 million and an operating income of $125 million. The organization had $4.7 billion in revenue. These first-half figures suggest the second quarter's $68 million adjusted net income represents a meaningful, but not disproportionate, share of the organization's overall first-half performance. How this compares to peer insurers navigating similar pressures. This turnaround arrives amid a broader pattern of mixed financial performance across the payer industry, with insurers like Clover Health also reporting a rebound to profitability in the same quarter, even as other national and regional carriers continue navigating rising medical costs, Medicaid disenrollment pressures, and ACA marketplace volatility. What this Point32Health Q2 2026 profit report means going forward. With adjusted net income swinging from a $25 million loss to a $68 million profit year over year, Point32Health's cost discipline strategy appears to be delivering measurable results even as the organization's membership and revenue both declined modestly. Given that this improvement was driven by internal operational levers rather than membership growth, the organization's ability to sustain this pricing and cost-management discipline through the remainder of 2026 will likely determine whether this quarter represents a durable turnaround or a temporary improvement. What to watch going forward. As Point32Health moves into the second half of 2026, industry observers will likely watch whether the organization can maintain this level of profitability while managing the same membership and revenue headwinds that affected the second quarter. Given CFO Marrone's emphasis on disciplined pricing and cost management as the source of this improvement, this Point32Health Q2 2026 profit report may offer a useful benchmark for how regional nonprofit insurers are navigating the broader financial pressures currently affecting the payer industry nationwide.

Health Technology Net
Jun 3rd, 2026
Point32Health launches unified digital experience for members and providers.

Point32Health launches unified digital experience for members and providers. New partnerships with League and Availity will help modernize systems, simplify experiences and reduce administrative friction CANTON, Mass., June 3, 2026 /PRNewswire/ - Point32Health, the parent company of Harvard Pilgrim Health Care and Tufts Health Plan, today announced a comprehensive digital transformation initiative in partnership with League and Availity to deliver a more modern, unified and simpler experience for both members and providers. "At Point32Health, our members, customers, and providers are at the center of everything we do," said Katie Catlender, chief operating officer at Point32Health. "By working with League and Availity, we will modernize our digital ecosystem - bringing member and provider interactions into streamlined, connected platforms that will make it easier to navigate benefits and manage administrative tasks. We are confident that these platforms will allow us to deliver a best-in-class experience that transforms the way our key stakeholders interact with their health plan." Enhancing the Member Experience with League As part of its member experience transformation, Point32Health is partnering with League, the leading health care consumer experience (CX) platform, to unify Harvard Pilgrim and Tufts Health Plan member portals and mobile apps into a single, seamless digital experience. Powered by League's AI-driven platform, members will have access to a personalized, secure, and integrated portal and mobile app that allows them to manage benefits and claims, find care, and engage with health plan services and programs through one intuitive interface. League's platform will enable Point32Health to: * Enhance self-service by simplifying navigation, tools and access * Boost engagement through personalized health journeys that adapt to members' needs * Improve efficiency by consolidating legacy systems into a modern digital infrastructure "We are incredibly proud to partner with Point32Health as they lead the way in reimagining the member journey," said Michael Serbinis, founder and CEO of League. "Centralizing information improves health engagement and Point32Health recognized the critical need to unify systems into a single, high-fidelity digital experience. We are thrilled to provide the platform that helps them deliver more personalized and effective care at a massive scale." The new member portal and mobile app is expected to roll out to Point32Health's members in early 2027. Simplifying Provider Connectivity with Availity In parallel, Point32Health has partnered with Availity to deliver their Availity Essentials(TM) platform and embedded Digital Correspondence Hub to streamline provider connectivity, optimize digital transactions and reduce administrative complexity across its provider network. Once implemented, Availity Essentials(TM)- a nationwide, multi-payer provider engagement portal - will replace Point32Health's two existing provider portals, creating a more unified and efficient experience for providers. Discover more "Point32Health is prioritizing a best-in-class secure provider experience - innovative, efficient, and easier to navigate," said Russ Thomas, CEO of Availity. "With Availity Essentials, Point32Health is taking a meaningful step toward a more connected provider experience - helping put critical information and workflows at providers' fingertips and reducing avoidable calls, so administrative work doesn't get in the way of care." The Digital Correspondence Hub, which is integrated as part of the Availity Essentials(TM) experience, will provide a centralized space for providers to manage and track communications digitally, improving transparency, speed, and access to information. The all-new provider portal experience is expected to roll out to Point32Health's provider network in phases starting in late 2026. "Together, these initiatives underscore Point32Health's commitment to delivering simpler, more connected digital experiences that meet evolving member and provider needs," added Catlender. "By modernizing our digital foundation and partnering with industry leaders we are reducing complexity, improving access to care, and creating a more cohesive, easier experience that supports better outcomes, and stronger relationships." About Point32Health Point32Health, the parent company of Harvard Pilgrim Health Care and Tufts Health Plan, is a leading not-for-profit health and well-being organization dedicated to delivering high-quality, affordable healthcare. Serving nearly 2 million members, its purpose is to guide and empower healthier lives. About League Founded in 2014, League is the leading healthcare consumer experience (CX) platform, powered by artificial intelligence (AI), reaching more than 70 million people around the world and delivering the highest level of personalization in the industry. Payers, providers, and healthcare innovators build on League's platform to deliver high-engagement healthcare solutions proven to improve health outcomes. League has raised over $285 million in venture capital funding to date, powering the digital experiences for some of healthcare's most trusted brands, including HCSC, Santa Clara Family Health Plan, SCAN and Manulife. About Availity Availity empowers payers and providers to deliver transformative patient experiences by enabling the seamless exchange of clinical, administrative, and financial information. As the nation's largest real-time health information network, Availity develops intelligent, automated, and interoperable solutions that foster collaboration and shared value across the healthcare ecosystem. With connections to over 95% of payers, more than 3 million providers, and over 2,000 trading partners, Availity provides mission-critical connectivity to drive the future of healthcare innovation. For more information, including an online demonstration, please visit www.availity.com or call 1.800.AVAILITY (282.4548). Follow Health Technology Net on LinkedIn. Kathleen Makela, Point32Health, [email protected] Michael Doane, League, [email protected] Megan Smith Availity, [email protected] Discover more SOURCE Point32Health

PR Newswire
Jan 29th, 2026
Point32Health appoints Jeff Weiss as EVP of corporate strategy and Marti Lolli as chief growth officer

Point32Health has appointed Jeff Weiss as executive vice president, corporate strategy and strategic partnerships, and Marti Lolli as executive vice president, chief growth officer. Both will report to CEO Patrick Gilligan. Weiss joins from The Chartis Group, where he was managing partner and co-leader of strategic transformation. He previously served as chief strategy and transformation officer at Mass General Brigham and president of Lesley University. Lolli brings over 25 years of healthcare experience, most recently as president and CEO of LIBERTY Dental Plan, which serves over 7 million members. She previously led SelectHealth, a nonprofit health plan serving over 1 million members. Point32Health, parent company of Harvard Pilgrim Health Care and Tufts Health Plan, serves nearly 2 million members.

Boston.com
Oct 22nd, 2025
State's second-largest health insurance company announces 250+ layoffs

State's second-largest health insurance company announces 250+ layoffs. Harvard Pilgrim Health Care and Tufts Health Plan's parent company cites rising medical and pharmaceutical costs as the reason for the cuts. Point32Health announced it is laying off 254 employees on Monday, its second round of reductions this year. The non-profit company said in a statement that the layoffs are part of an effort to reduce administrative costs as it continues to experience unprecedented increases in medical care and pharmaceutical costs. "This was an incredibly difficult decision because it will affect many of our talented and dedicated colleagues," said Patrick Gilligan, president and CEO of Point32Health, in a statement. The company has about 4,000 employees, it reports on its website. The second largest health insurance company in the state, Harvard Pilgrim Health Care and Tufts Health Plan's parent company, serves nearly 2 million members. "Our members are at the center of everything we do," said Gilligan. "It is critical that we address costs within our control." The Boston Globe reports that Point32 reported a $96 million operating loss on $4.9 billion in revenue, largely due to high medical and pharmaceutical spending on GLP1s, oncology drugs, and targeted autoimmune and cardiac treatments. The loss was less than Point32Health reported a year ago for the same period: a $155 million operating loss on $4.7 billion in revenue. The insurer isn't the only one struggling. According to the Globe, the state's largest insurer, Blue Cross Blue Shield of Massachusetts, announced earlier this month that it would offer severance packages to workers 55 and older who have been with the company for at least 10 years. The company says it is not planning any layoffs, but did not rule them out. Beth Treffeisen is a general assignment reporter for Boston.com, focusing on local news, crime, and business in the New England region.