Manager, Building and Grounds

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Description

The Carter Center is a 501(c)(3), not-for-profit, nongovernmental organization founded in 1982 in Atlanta, GA, by former U.S. President Jimmy Carter and his wife, Rosalynn, in partnership with Emory University. The Center has helped to improve millions of lives in more than 80 countries by waging peace, fighting disease, and building hope. The Carter Center is guided by a fundamental commitment to human rights and the alleviation of human suffering. It seeks to prevent and resolve conflicts, enhance freedom and democracy, and improve health.  

The Carter Center collaborates with other organizations, public and private, in carrying out its mission around the world. Current information about the Center’s many programs and activities are available at The Carter Center.

SUMMARY:

The Manager, Building and Grounds position is responsible for maintaining all buildings and grounds at The Carter Center through a combination of staff employees and external contractors.  The role oversees staff, external contractors, preventive maintenance programs, building systems, grounds services, mailroom operations, safety-related facility needs, and operating and capital budgets for building and grounds. Responsibilities include oversight of building systems, HVAC, electrical and electronic controls, water and sewer systems, elevators, mailroom operations, landscaping, custodial coordination, contractor performance, building-related concerns, and capital maintenance planning.  This position is responsible for supervising one landscape crew leader, two (2) maintenance mechanics, mailroom clerk, a monthly volunteer landscaping effort, and oversees an external contractor.

The buildings and grounds consist of over 90,000 sq. ft. of buildings located at The Carter Center, the Kirbo Building, and the Highland Building, as well as 35+ acres of grounds. The work is funded from resources made available in the annual operating and capital budgets for the Center. The grounds include manicured lawns, wild spaces, a Japanese garden with two small lakes, a rose garden, an entry garden, acres of mature trees, outdoor artwork, and substantial parking and sidewalks.

FORMAL JOB DESCRIPTION:

• Management: Manages and oversees the operation, maintenance, repair, and long-term upkeep of building systems, grounds, and related services across multiple Carter Center properties.
• Responsibilities include coordinating internal staff and external contractors; ensuring the safe, efficient, and reliable operation of HVAC systems, including air conditioning chilled water system, cooling towers, heating and ventilation systems, electrical and electronic controls, water and sewer systems, building utility equipment, elevator system, mailroom operations, and grounds maintenance; responding to workplace safety needs; supporting preventive maintenance programs; and ensuring work is completed in alignment with organizational standards, safety expectations, regulatory requirements, and available operating and capital resources.
• Supervision: Supervises Maintenance Mechanics, Mail Clerk and Landscape Crew Leader. 
• Provides oversight, guidance, and training for in-house staff to meet the requirements of those positions and of the Center.
• Determines staffing levels and skill sets required for all buildings and grounds staff.
• Interior Maintenance: Manages requests from administrators and staff regarding maintenance, repairs, alterations (including painting), installations, material moves, transportation, mail distribution function, and custodial services, etc.
• Determines appropriate action and plan, organize and assigns work to responsible staff.
• Provides building maintenance information by answering questions and responding to requests.
• Ensures operation of equipment by developing and enforcing preventive maintenance and repair programs; establishing repair and installation policies and procedures; troubleshooting malfunctions; coordinating tradespeople; maintaining equipment inventories; evaluating new equipment and techniques; recommending equipment purchases and replacements.
• Ensures water chemistry analysis and chemical additions on chiller plant and boilers is performed as appropriate.
• Safety Maintenance: Identifies management and employee concerns by surveying environmental, operational, and occupational safety and health conditions; recommends building maintenance programs; schedules and assigns employees; and follows up on work results. 
• Ensures the ongoing safety and security of all elevators on property.
• Follow up on all regulatory recommendations and requirements.
• HVAC Operations: Operates and maintains nine (9) building air handlers at the main campus.
• Maintains and troubleshoots 100+ ceiling mounted VAV and TCU boxes along with associated heat components. 
• Maintains three (3) air handlers and one (1) air cooled roof top chiller at the Kirbo Building. 
• Maintains individual HVAC systems at the Highland Building office suites.
• Electronic Control Systems: Operates and maintains the building automated control system that controls the combined Freedom Park and Kirbo Building properties.
• Water/Sewer System Coordination: Works closely with staff, Atlanta Watershed Management and plumbing contractors to ensure function of all water and drainage systems, including monitoring of individual filter systems at breakroom and water fountain locations.
• Assists with catering contractor management of grease trap in commercial kitchen.
• Mailroom: Supervises mail clerk in the performance of the standard mail room functions of mail pickup from the U.S. Post Office, coordination of the receipt and delivery of packages through multiple delivery services, and the internal distribution of mail and packages throughout the Center.
• Grounds Maintenance:Supervises landscape crew leader, a monthly volunteer landscaping effort, and oversees the contractor that provides the majority of the routine landscaping services throughout the year.
• Establishes annual and quarterly work plans to be accomplished by the contractor.
• Ensures that outsourced performance meets all expectations of a large, public grounds exceeding 35 acres.
• Planning & Budget: Develops multiple maintenance and landscaping operating budgets in excess of a total of $1 million and operate/execute within those budgets.
• Plans for and schedule work within available resources. Develops an annual capital budget for larger, long-lived assets.
• Plans projects and estimates costs of work to be done by outside contractors. Reviews and approves contractual documents for HVAC maintenance, preventive maintenance, repair, etc. as necessary.
• Advertises and awards contracts by competitive bid when feasible, or by negotiation when applicable. Negotiates change orders as appropriate.
• Ensures contractor payments and close out of the various contracts.
• Ensures continuity of facility contract services from year to year, and between contractors, as necessary.
• Troubleshooting: Troubleshoots electrical and electronic controls on HVAC equipment, including electrical, switching gear, high and low voltage controls and any associated equipment on site, or to be used at additional sites.
• Liaison: Liaison between Contractors, architects, engineers, vendors, department and program heads, and other VIPs.
• Serves as primary point of contact and account manager for outsourced services to include, but not limited to, the following: custodial, landscaping, HVAC, plumbing, electrical, architectural, tree care, and hardscaping.
• Coordination with internal Events department is of particular importance along with external caterer, janitorial firm, and landscape company.
• Safeguarding: Will have access to sensitive budget and salary information.
• Will have responsibility for valuable equipment. Responsible for the safe environment of the Carter Center for employees and thousands of visitors annually.
• Policies and Procedures: Provides guidance and ensure compliance with all organizational policies and procedures.
• May recommend and develop efficient procedures for the implementation of department activities.
• Professional Development: Maintains professional and technical knowledge by attending educational workshops; reviewing professional publications; establishing personal networks; participating in professional societies, as necessary.
• Provides technical support for operations and maintenance trades and custodial personnel, including training as necessary to maintain current skill levels.
• Performs related responsibilities as needed.

MINIMUM QUALIFICATIONS:

• An associate's degree in industrial management, horticulture, or a related field and eight years of building and grounds maintenance experience which includes two years in a supervisory role OR an equivalent combination of education, training, and experience.
• Valid Georgia driver's license and insurable driving record.  
• This position requires the ability to lift 50 pounds and to bend, stoop and twist.

PREFERRED QUALIFICATIONS:

• Two-year Associate's Degree in industrial engineering, building construction or maintenance management, or equivalent.
• Management and contract administration course is desirable.
• Ability to work independently with general guidance.
• Ability to learn computerized maintenance and inventory management system(s).

NOTE: This role will be granted the opportunity to work from home regularly but must be able to commute to The Carter Center on a flexible weekly schedule based upon business needs. Schedule is based on agreed upon guidelines. All non-exempt employees must reside within the state of Georgia. The Carter Center reserves the right to change remote work status with notice to employee. Applicants must be currently authorized to work in the United States for any employer.

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Additional Details

Emory is an equal opportunity employer, and qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected veteran status or other characteristics protected by state or federal law. Emory University does not discriminate in admissions, educational programs, or employment, including recruitment, hiring, promotions, transfers, discipline, terminations, wage and salary administration, benefits, and training. Students, faculty, and staff are assured of participation in university programs and in the use of facilities without such discrimination. Emory University complies with Section 503 of the Rehabilitation Act of 1973, the Vietnam Era Veteran's Readjustment Assistance Act, and applicable executive orders, federal and state regulations regarding nondiscrimination, equal opportunity, and affirmative action (for protected veterans and individuals with disabilities). Inquiries regarding this policy should be directed to the Emory University Department of Equity and Civil Rights Compliance, 201 Dowman Drive, Administration Building, Atlanta, GA 30322. Telephone: 404-727-9867 (V) | 404-712-2049 (TDD).

Emory University is committed to ensuring equal access and providing reasonable accommodations to qualified individuals with disabilities upon request. To request this document in an alternate format or to seek a reasonable accommodation, please contact the Department of Accessibility Services at [email protected] or call 404-727-9877 (Voice) | 404-712-2049 (TDD). We kindly ask that requests be made at least seven business days in advance to allow adequate time for coordination.