Investment Operations Associate

Who We Are

Park Avenue Capital is more than a wealth management firm. We are a team of professionals dedicated to helping high net worth individuals and families achieve financial clarity and long term success.

Our culture is built on collaboration, integrity, and a deep commitment to serving our clients at the highest level. Through a holistic approach to financial planning, we provide comprehensive solutions that help clients simplify complex financial situations and gain greater confidence in their future.

We are passionate about creating exceptional experiences for both our clients and our employees. If you are motivated by excellence, value meaningful relationships, and want to be part of a team that makes a lasting impact, Park Avenue Capital offers an opportunity to grow, contribute, and thrive.

Overview

The Investment Operations Associate supports the advisory and operations teams by coordinating investment account administration, maintaining accurate client records, and assisting with operational processes that contribute to an exceptional client experience. 

The Investment Operations Associate is responsible for ensuring accurate and timely onboarding, servicing, and maintenance of investment and insurance accounts while delivering an exceptional client experience. This role serves as a critical operational partner to advisors and is expected to drive efficiency, accuracy, and compliance across all client-related transactions. 

Responsibilities

Core Responsibilities: 

• Assist with onboarding investment clients and account opening documentation.  

• Support account transfers, beneficiary updates, and account maintenance requests.  

• Maintain accurate CRM records and client documentation.  

• Process paperwork for advisor review and submission.  

• Respond to routine client service requests.  

• Ensure compliance with firm policies and industry regulations.  

• Monitor workflows and follow up on outstanding requirements.  

• Support reporting, meeting preparation, and administrative activities.  

Qualifications

Required Qualifications: 

• 2+ years of experience in wealth management or investment management industry. 

• Bachelor’s degree in business administration, accounting, finance, organizational behavior, statistics, information systems or equivalent work experience.  Master’s degree in business administration, accounting or finance preferred.  

• Proven ability to plan and manage operational processes for maximum efficiency and productivity.  

• Proficiency in Microsoft Office Suite or related software. 

• Highly organized and detail-oriented, with excellent organizational skills and strong attention to detail 

• Collaborative and team oriented.  

• Commitment to accuracy and quality.  

• Superior verbal and written communication and interpersonal skills.  

• Progress towards security licenses ( SIE, Life & Health, Series 7, Series 63) 

Key Characteristics: 

Principled 

• Acts with honesty, integrity, and accountability in every interaction. 

• Consistently follows through on commitments and takes ownership of outcomes. 

• Demonstrates sound judgment and protects confidential information. 

• Aligns decisions and actions with the firm's mission, values, and ethical standards. 

Authentic 

• Builds trust through genuine, open, and respectful communication. 

• Welcomes feedback and demonstrates a commitment to personal and professional growth. 

• Brings curiosity, humility, and a collaborative mindset to the workplace. 

• Creates meaningful relationships by being approachable, dependable, and transparent. 

Compassionate 

• Demonstrates empathy and understanding when supporting clients and colleagues. 

• Treats every individual with dignity, respect, and kindness. 

• Seeks opportunities to serve others and contribute positively to the team and organization. 

• Helps foster an inclusive environment where people feel valued, heard, and supported. 

Posted Salary Range

USD $75,000.00 - USD $85,000.00 /Yr.

FLSA Status

Exempt