Houseperson

Description

The Residence Inn near Universal is currently seeking a dynamic, experienced and motivated individual for the position of Houseperson at our StepStone Hospitality managed hotel. This candidate should demonstrate excellent organizational & communication skills, a strong proficiency in multi-tasking.  Previous hotel housekeeping experience is preferred but not required.

1. Main Responsibilities

· Collect soiled linens for laundering from housekeeper's carts and linen closets

· Vacuum floors, clean bathrooms and common areas.

· Run linen to housekeepers as needed.

· Deliver baby cribs, pillows, extra towels, and miscellaneous guest requests to guest rooms.

· Remove trash and debris from guest rooms and common areas where trash recepticles are located.

· Restock shelves with paper supplies and restock room cleaner caddies daily.

· Put away all incoming supplies and deliveries

2. Additional Support

· Must have knowledge of the English language to effectively communicate with guests, associates, and vendors.

· Ability to accurately report information. 

· Ability to scrupulously follow all StepStone and hotel policies and procedures.

· Attend required meetings.

Professionalism and Style Expectations

These are expected of every associate within StepStone Hospitality, Inc.

3. Personal Effectiveness

· Projects and assignments are completed thoroughly, professionally, and with care.

· Adjusts to high-pressure conditions and is open to change.

· Assumes responsibility for personal growth and development.

· Conducts him\herself (acts and dresses) professionally at all times; sets standards for all associates.

4. Communication

· Understands and communicates the StepStone Mission and Core values. 

· Expresses ideas and conveys information clearly, effectively, and professionally.

· Actively listens to others.

· Conveys company information, decisions, or problems to appropriate parties on a timely basis.

· Works to resolve disagreements and is respectful of peers and co-workers.

Requirements

5. These are required of every associate.

· Minimum lifting of 20 pounds.

· Pushing, bending, stooping, upward reaching, manual dexterity.

· Hearing, writing, typing.

· Minimum pulling of 20 pounds.

· Other duties may be assigned.

Additional responsibilities specific to you are:

· Must have knowledge of all hotel departments and functions.

· Must have good mathematical and computer skills.

· High school education preferred. Relevant training and experience required. 

· Additional language ability preferred.

EOE/M/F/V/D