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The University of Kansas Hospital

Academic medical center; Level I trauma

Ambulatory Nurse Manager - Nurse Call Center

Nursing & Frontline Patient CareConfirmed live in the last 24 hours
Full-timeOverland Park, KS, USANo salary listedIn-person

About the Job

Requirements

  • A Bachelor's degree in Nursing is required, along with a high school diploma or equivalent.
  • At least 5 years of clinical experience in the practice area is required.
  • A current active multistate Registered Nurse license in good standing in the state where the candidate lives, or an active single-state Registered Nurse license in good standing in the state where the candidate will work with proof of application for a multistate license in the state where the candidate lives, is required.
  • Basic Cardiac Life Support certification from the American Heart Association is required, or must be obtained within 14 days of hire.
  • The candidate must be able to perform the professional, clinical, or technical competencies of the assigned unit or department.

Responsibilities

  • Manage the delivery of nursing care and practice of professional nursing for ambulatory patients in an assigned department, procedural area, or infusion area.
  • Collaborate with liaison departments to maintain patient care standards using evidence-based practice where applicable.
  • Participate in clinical nursing research and support the health system's research activities.
  • Assist with front- and back-office operations as needed to identify and resolve issues affecting patient flow and care delivery.
  • Manage assigned areas by analyzing personnel structure, determining staffing needs, monitoring productivity, and providing direction reflecting patient and family needs across the continuum of care.
  • Provide supervision, evaluate performance, and conduct selection and termination processes.
  • Ensure the clinical team works at the top of licensure and responsibility, and promote staff and self-development.
  • Develop and maintain patient-care standards through continuous quality improvement, develop quality and safety initiatives, and oversee policies and procedures for efficient, effective, evidence-based health-service delivery.
  • Assess the environment and recommend actions to support patient comfort, safety, and compliance with regulatory bodies such as OSHA and JCAHO.
  • Promote patient and employee satisfaction and shared decision-making with staff input.
  • Assist in developing and monitoring the budget, approve purchases, and establish and revise inventory quotes.
  • Collaborate with ambulatory nursing colleagues to promote optimal utilization of nursing resources across clinics.

Desired Qualifications

  • A Master's degree in Nursing is preferred.
  • At least 1 year of nursing leadership experience is preferred.
  • At least 2 years of management experience is preferred.
  • Nursing Professional Development Certification (NPD-BC) from the American Nurses Credentialing Center is preferred.
  • Professional Nursing Certification is preferred.

About the Company

The University of Kansas Hospital

Academic medical center; Level I trauma

The University of Kansas Health System is a non-profit academic medical center with locations in Kansas City, Topeka, Great Bend, and Lawrence. It delivers comprehensive medical services—from primary care to highly specialized treatments—through the largest physician practice in Kansas, covering more than 200 medical specialties. As an academic medical center, it combines patient care with research and education, and it operates the only nationally verified Level I Trauma Center in the area. Care is coordinated across its hospitals, clinics, and affiliated providers, with revenue generated from patient services, research grants, and educational programs. The system distinguishes itself by its large, integrated physician network, broad range of specialties, and its role in research and training, all aimed at improving health outcomes in Kansas and the surrounding region.

Company size
5,001-10,000
Company stage
Not listed
Total funding
Not listed
Headquarters
Kansas City, KS
Founded
1998

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