Media Services Coordinator

Essential Job Functions

Media Intake & Workflow Support
•    Support media ingest workflows into Iconik across physical and digital media pipelines.
•    Prepare assets for ingest by organizing files, validating baseline requirements, and identifying issues or gaps.
 
Governance & Standards Execution
•    Apply established metadata standards, naming conventions, and governance rules.
•    Perform metadata verification and quality control before and after ingest.
•    Follow documented procedures and contribute feedback where process improvements or clarifications are needed.
 
Physical Asset Management
•    Maintain the Media Services Library, including shelving, inventory, and tracking systems.
•    Catalog, label, and document historical physical media. Prepare and track legacy assets through defined digitization and
      preservation workflows.
•    Manage the hard drive check-out process for internal stakeholders.
•    Track custody and return of shared physical media assets.
•    Maintain accurate custody and inventory records.
•    Coordinate with the Digital Asset Manager to align legacy digitization efforts with digital ingest workflows.
 
Operational Enablement & Cross-Team Support
•    Coordinate media requests, support users with intake and retrieval processes, and escalate workflow issues as necessary.
•    Assist with documentation related to workflows, standards, and operational procedures.
•    Grow into a trusted operational contributor supporting increasingly complex workflows and stakeholders.

Job Qualifications

•  Bachelor’s degree in media production, film/video, communications, broadcasting, journalism, or a related field is preferred.        Relevant experience in media operations, digital asset management or broadcast operations may be considered in lieu of a            degree.
•  1–3 years of relevant experience required.
•  Experience working with media assets, such as video, photography, audio, or broadcast content is required.
•  Familiarity with common media file types and containers (e.g., MOV, MP4, MXF, WAV, JPG, PNG), file conversion, and file-                  based media workflows.
•  Familiarity with Adobe Creative Cloud applications (Premiere Pro, Photoshop, Media Encoder, After Effects, Acrobat,                          Lightroom) to support workflows.
•  Experience with media operations, asset management systems, digital libraries, archives, records management, or                            information organization is a plus. Experience using Iconik is highly preferred.
•  Comfort working with large files, folders, and complex computer systems.
•  Ability to manage physical inventory and documentation accurately.
•  Demonstrated interest in media operations, digital asset management, and workflow support.
•  Demonstrated ability to follow established processes, exercise sound judgment, and escalate issues appropriately.
•  Strong organizational and tracking skills; high attention to detail and consistency; ability to manage physical and digital media      assets accurately.
•  Ability to follow established standards, procedures, and operational workflows; ability to understand, document, and support        multiple operational workflows.
•  Operational understanding of how media assets move through production, post-production, broadcast, and content                          distribution workflows.
•  Willingness to learn new tools, systems, workflows, metadata standards, and media asset management practices.
•  Clear communicator who asks questions, escalates issues appropriately, and works effectively with internal stakeholders.
•  Reliable, methodical, process-oriented, and able to work independently or collaboratively to achieve team objectives.