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Beth Israel Lahey Health

Integrated health system delivering care, education

Medical Secretary - Urology

Clinical Support & Patient AdministrationConfirmed live in the last 24 hours
Full-timeBeverly, MA, USAIn-person

About the Job

Requirements

  • A minimum of 1 year of experience in a high-volume customer service-related position is required.
  • A high school degree or GED is required.
  • Strong customer service skills, strong PC skills, effective written and verbal communication skills, and the ability to multitask are required.
  • Staff must be vaccinated against influenza as a condition of employment.

Responsibilities

  • Represent the office as a frontline contact and uphold customer service standards in interactions with patients and staff.
  • Perform phone interactions, registration, scheduling, co-pay collection and billing, and appointment confirmation calls.
  • Help ensure patients receive the right care at the right time.

About the Company

Beth Israel Lahey Health

Integrated health system delivering care, education

Beth Israel Lahey Health is an integrated health system that coordinates care across hospitals, clinics, and other care settings to keep patients connected wherever they are. Its services come from doctors, nurses, technicians, social workers, and educators who work together, guided by medical research and education. The system operates by linking hospitals, primary and specialty care, and support services so patients receive seamless care with access to resources like research-informed treatment and training for staff. Unlike standalone hospitals or fragmented care providers, it combines multiple facilities and care teams into a single network to improve consistency and efficiency. The overarching goal is to improve patient outcomes and experience by delivering high-quality, coordinated care through research-backed practices and continuous education for its workforce.

Company size
10,001+
Company stage
Not listed
Total funding
Not listed
Headquarters
Cambridge, MA
Founded
2017

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