JP Morgan Chase

Runs a consumer bank and an investment bank

Control Manager Auto – Senior Associate - Consumer & Community Banking

Internal Audit & ControlsConfirmed live in the last 24 hours

Full-timeNo salary listedIn-person

About the Job

Requirements

At least 5 years of experience working in financial services, with experience in controls, audit, quality assurance, or operational risk management.
Applies risk management practices in routine situations, voices concerns, follows escalation procedures, and assists others with standard risk matters.
Uses change management resources and standard approaches to minimize disruption, supports stakeholders through moderate change, and escalates complex matters when needed.
Influences others using facts and data, facilitates mutually acceptable solutions, engages productively across the business, and escalates complex matters when necessary.
Establishes productive relationships with internal stakeholders, communicates proactively, adapts to stakeholder needs, and assists with stakeholder engagement.
Creates and delivers effective presentations using sound design principles, writes clear executive summaries and key messages, and listens and summarizes discussions to drive alignment.
Accepts responsibility for individual and team outcomes, collaborates across functions, promotes an inclusive environment, and works productively with peers and stakeholders.
Captures and documents project insights, participates in knowledge sharing, applies lessons learned to improve work quality, and assists others with documentation.
Analyzes routine and moderately complex data, evaluates information and alternatives, identifies key issues and patterns, engages stakeholders, and delivers timely, fact-based decisions while assisting others with analytical tasks.

Responsibilities

Partners with and advises stakeholders to analyze business risks and controls, proactively identify gaps or new risks, determine root causes, and advise on solutions.
Designs, sets up, and monitors controls using automation, artificial intelligence, and data analytics to build a proactive risk culture.
Reviews and provides program data such as key risk indicators and key performance indicators, uses analytics and visualization tools, and creates reports to support business decisions.
Takes ownership of Risk & Control Self-Assessments by leading process walkthroughs and mapping exercises with different teams.
Leads or supports control program projects, ensuring regulatory compliance and addressing key risks, while identifying and driving improvements through new technology.
Uses digital risk management, agile ways of working, and automation to support organizational progress.

Desired Qualifications

Demonstrates policy and regulatory knowledge, independently applies standards to protect Client, Firm, and Employee obligations, understands the connection between regulation and controls, and assists others with interpretation.
Applies data literacy in routine contexts with appropriate controls, identifies and evaluates machine learning and automation opportunities based on complexity and impact, delivers clear insights and communicates benefits to stakeholders, and assists others with data tasks and automation assessments.

Step into a pivotal role at JPMorganChase, where your expertise in compliance and risk management will shape the future of our operations. You'll have the opportunity to grow your career while making a significant impact on our business. Join a team that values innovation, collaboration, and continuous improvement.

As a Sr. Associate Control Manager within the Consumer and Community Banking (CCB) organization, you will play a crucial role in identifying and mitigating compliance and operational risks. You will collaborate with business executives to design and implement effective control strategies, ensuring our operations are secure and efficient. Your work will directly contribute to the firm's success and help maintain our reputation for excellence.

Job responsibilities:

Partner with and advise stakeholders to analyze risks and controls across the business, proactively find gaps or new risks, and identify root causes to advise solutions.
Design, set up, and monitor controls using automation, AI, and data analytics to build a proactive risk culture.
Review and provide program data (such as KRI/KPI), use analytics and visualization tools, and create reports to support business decisions.
Take active ownership of Risk & Control Self-Assessments by leading process walkthroughs and mapping exercises with different teams.
Lead or support control program projects, ensuring regulatory compliance and addressing key risks, while identifying and driving improvements through new technology.
Bring in skills like digital risk management, agile ways of working, and automation to keep the organization moving forward.

Required qualifications, capabilities, and skills:

5+ years working in financial services, with experience in controls, audit, quality assurance, or operational risk management.
Risk Management & Controls Independently applies risk management practices in routine situations, voices concerns, executes escalation procedures, and assists others with standard risk matters.
Change Management: Utilizes change management resources, applies standard approaches to minimize disruption, supports stakeholders through moderate change, and escalates complex matters when needed.
Influence: Influences others using facts and data, facilitates mutually acceptable solutions, engages productively across the business, and escalates complex matters when necessary.
Internal Stakeholder Management: Establishes productive relationships with internal stakeholders, communicates proactively, adapts to stakeholder needs, and assists with stakeholder engagement.
Communication & Presentation Skills: Independently creates and delivers effective presentations using sound design principles, writes executive summaries and key messages with clarity, and actively listens and summarizes discussions to drive alignment.
Teamwork: Accepts responsibility for individual and team outcomes, collaborates across functions, promotes an inclusive environment, and works productively with peers and stakeholders.
Knowledge Sharing & Lessons Learned: Independently captures and documents project insights, participates in knowledge sharing, applies lessons learned to improve work quality, and assists others with documentation.
Analytical Thinking & Decision Making: Analyzes routine and moderately complex data, critically evaluates information and alternatives, identifies key issues and patterns, engages stakeholders, and delivers timely, fact-based decisions while assisting others with analytical tasks.

Preferred qualifications, capabilities, and skills:

Policies, Procedures, and Regulatory Requirements: Demonstrates policy and regulatory knowledge, independently applies standards to protect Client, Firm, and Employee obligations, understands regulatory-control connection, and assists others with interpretation.
Data Literacy & Automation Proficiency: Applies data literacy in routine contexts with appropriate controls, identifies and evaluates automation/ML opportunities based on complexity and impact, delivers clear insights and communicates benefits to stakeholders, and assists others with data tasks and automation assessments.

About the Company

JP Morgan Chase

Runs a consumer bank and an investment bank

JPMorgan Chase runs the largest bank in the United States, which serves households and small businesses as Chase and large companies, governments, and investors as J.P. Morgan. During the 2008 financial crisis it bought the failing investment bank Bear Stearns and lender Washington Mutual, and in 2023 it took over First Republic Bank after regulators seized it. Chase takes deposits and earns interest on credit cards, mortgages, and car loans, while the investment side earns fees for advising on mergers, raising money for companies, trading stocks and bonds, and managing wealth. Formed in a 2000 merger, JPMorgan Chase traces its roots to 1799 and is based in New York City.

Company size: 10,001+
Company stage: IPO
Headquarters: New York City, New York
Founded: 1799

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