Turndown Attendant
Four Seasons
Turndown Attendant
Four Seasons
Luxury hotel management with branded residences
About Four Seasons:
Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.
At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.
About the location:
Here at Palm Beach Island’s only Five-Star, Five-Diamond resort, the feel is timeless, charming, and intimately connected to our private beachfront just steps beyond our front door. Every detail and memorable experience tells the story of the warmth and spirit of our iconic island. Dining at Four Seasons Resort Palm Beach is an experience in and of itself, with inspiration drawing from a Michelin star collaboration and the local elements. The crowning jewel of the Resort is Florie’s, the only restaurant and bar in the United States in partnership with Mauro Colagreco, recently recognized as Best of the Best in The World's 50 Best Restaurant awards. Write the next chapter of your career in an authentic Palm Beach paradise.Four Seasons Resort Palm Beach is seeking a Full Time Turndown Attendant to join our exciting Housekeeping team. We are looking for individuals that strive for excellence and are highly motivated team players. Don't miss this unique opportunity to be part of our award winning team, while beginning your career with the world's leading luxury hotel company!
The Turndown Attendant is responsible for preparing guest rooms for evening service, ensuring a relaxing and welcoming environment in line with Four Seasons standards. This role focuses on detail-oriented service, anticipating guest preferences, and delivering a personalized experience. This position is part of the Housekeeping team, reporting to the Housekeeping Management team.
Service a designated number of occupied rooms during evening shifts, preparing them for turndown
Replace used towels, refresh bathrooms, and ensure all surfaces are clean and presentable
Prepare beds for evening comfort, adjust lighting, close drapes, and create a relaxing room ambiance
Carefully handle and organize guest belongings, such as folding clothing when appropriate
Remove room service trays, dishes, and carts from guest areas
Restock guest amenities including toiletries and in-room supplies
Prepare unoccupied rooms for arriving guests as needed
Perform full Room Attendant duties when required, including late check-out rooms
Maintain housekeeping carts and linen closets stocked and organized
Respond promptly to guest requests and communicate preferences to management
Support other housekeeping functions during high volume periods
Follow all safety, cleanliness, and operational procedures
High school diploma or equivalent experience
Previous housekeeping or cleaning experience in a hotel environment preferred
Minimum of 6 months of related experience is an asset
Ability to read, write, and communicate effectively in English
Strong attention to detail and organization skills
Ability to work independently and as part of a team
Flexible availability, including evenings, weekends, and holidays
Competitive Salary & Wages
Comprehensive benefits package
401(k) Retirement Plan
Excellent training and development opportunities
Complimentary accommodations at other Four Seasons Hotels and Resorts
Complimentary dry cleaning for employee uniforms
Complimentary employee meals
Full-time evening shifts, including weekends and holidays.
Candidates must have valid authorization to work in the United States at the time of application.
Luxury hotel management with branded residences
Four Seasons manages a global network of luxury hotels, resorts, and branded residences under the Four Seasons name, typically without owning the real estate. It earns mainly through management fees tied to hotel revenue and operating profit, plus licensing and fractional ownership fees. Its differentiator is a strict focus on quality, service, culture, and brand, with offerings like branded residences and Four Seasons Residence Clubs that blend hotel services with ownership. Its goal is to maintain leadership in luxury hospitality by delivering exceptional guest experiences, expanding premium properties globally, and offering distinctive ownership that ties guests to the Four Seasons lifestyle.
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