System Engineer

<strong>Job Requirements </strong><br><p><span style="background-color: white; color: rgb(18, 18, 18);">Around 3 years of experience</span></p><p><span style="background-color: white; color: rgb(18, 18, 18);">§ Diploma or Degree with good communication skills</span></p><p><span style="background-color: white; color: rgb(18, 18, 18);">§ Good understanding of work/support environment</span></p><p><span style="background-color: white; color: rgb(18, 18, 18);">§ Good experience in installation and troubleshooting of desktops/laptops, printers</span></p><p><span style="background-color: white; color: rgb(18, 18, 18);">§ Good experience on installation of Windows XP and MS-Office</span></p><p><span style="background-color: white; color: rgb(18, 18, 18);">§ Knowledge of Windows Domain, Servers, DHCP and DNS</span></p><p><span style="background-color: white; color: rgb(18, 18, 18);">§ Installation and troubleshooting of Antivirus software</span></p><p><span style="background-color: white; color: rgb(18, 18, 18);">§ Good knowledge on outlook client</span></p><p><span style="background-color: white; color: rgb(18, 18, 18);">§ Good experience on installation of desktops/laptops, printers</span></p><p><span style="background-color: white; color: rgb(18, 18, 18);">§ Asset / Inventory management</span></p><br><br><strong>Work Experience </strong><br><p><span style="color: rgb(18, 18, 18);">Deliverables </span></p><p><span style="background-color: white; color: rgb(18, 18, 18);">All Desktop Problems (Hardware and Software)</span></p><p><span style="background-color: white; color: rgb(18, 18, 18);">§ Monitoring Antivirus and Systems Performance</span></p><p><span style="background-color: white; color: rgb(18, 18, 18);">§ Troubleshooting, Diagnosing malfunctions in the operation of hardware and software.</span></p><p><span style="background-color: white; color: rgb(18, 18, 18);">§ Maintain all the assets and update the asset database at regular intervals.</span></p><p><span style="background-color: white; color: rgb(18, 18, 18);">§ Provide regular technical support for desktops, laptops, printers, and peripherals, </span></p><p><span style="background-color: white; color: rgb(18, 18, 18);">§ Provide regular technical support for Operating systems, mail support and basic network support/troubleshooting</span></p><p><span style="background-color: white; color: rgb(18, 18, 18);">§ Performs miscellaneous job-related duties as assigned by Manager</span></p><p><span style="background-color: white; color: rgb(18, 18, 18);">§ Troubleshooting AN / VPN issues for clients</span></p><p><span style="background-color: white; color: rgb(18, 18, 18);">§ Close all assigned tickets in the ticketing system within SLA</span></p><p><span style="background-color: white; color: rgb(18, 18, 18);">§ Follow IT policies and procedures to execute daily work</span></p><p><span style="background-color: white; color: rgb(18, 18, 18);">§ Provide Executive support to Management on a need basis</span></p><br><br>