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PENN Entertainment

Operates casinos, racetracks, and online betting

Experienced Craps Dealer

Food Service & HospitalityUpdated on Nov 12
Full-timeAlton, IL, USAIn-person

About the Job

Requirements

  • A high school diploma or equivalent is required.
  • Applicants must successfully complete dealer training or have previous casino dealing experience.
  • Applicants must be fast and accurate in handling cash.
  • Applicants must successfully pass an audition demonstrating adequate dealer skills.
  • Applicants must quickly and accurately perform mathematical computations when determining winners and losers and collecting and paying bets.
  • Applicants must have good manual dexterity for quick and accurate handling of chips, cards, and money.
  • Applicants must have good oral and written communication skills and be fluent and literate in English.
  • Applicants must be able to sit, stand, walk, and move around the pit area and property for the entire shift.
  • Applicants must be able to listen and respond to visual and aural cues and have excellent peripheral vision.
  • Applicants must tolerate varying noise and temperature levels, illumination, vibration, crowds, and air quality.
  • Applicants must be physically mobile, with reasonable accommodations, and able to push, pull, carry, and lift up to 25 pounds and perform tasks involving reaching, bending, twisting, stooping, stacking, crouching, kneeling, and balancing in varying work areas, including confined spaces.

Responsibilities

  • Provide accurate and efficient dealing at assigned table games.
  • Follow game procedures when dealing Blackjack, Craps, Roulette, and other forms or variations of table games.
  • Provide prompt, courteous, and accurate dealing at assigned tables.
  • Adhere to company and departmental policies and procedures and applicable state regulations.
  • Perform accurate chip and cash transactions.
  • Receive customer wagers and pay appropriate game outcomes.
  • Maintain game security and protect company assets.
  • Assist customers in understanding game rules and ensure adherence to established policies and procedures.
  • Support and promote customer service in accordance with departmental and company standards and programs.

Desired Qualifications

  • Six months of experience in a customer service field is preferred.

About the Company

PENN Entertainment

Operates casinos, racetracks, and online betting

Penn Entertainment runs a nationwide network of casinos and racetracks and builds a strong online gaming and sports betting platform. It operates 42 casinos and racetracks across 19 states, alongside a digital sports betting and iGaming presence and sports media properties. Its products work by combining physical venues with online platforms so customers can bet, play casino games, or follow sports content across both in-person and digital channels, using a unified account and cross-channel experiences. Compared with competitors, the company differentiates itself with its large, diverse footprint and its omni‑channel approach that links land-based gaming, online wagering, and media partnerships into one ecosystem. The company’s goal is to lead the North American gaming industry by growing its community of players and expanding its integrated entertainment experiences across physical venues, online platforms, and media.

Company size
5,001-10,000
Company stage
IPO
Headquarters
Wyomissing, PA
Founded
1972

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