Ground/Ramp Service Agent
About the job
- Strong written and verbal communication skills.
- Ability to juggle multiple tasks in a fast-paced environment.
- Must have a valid, unexpired driver's license issued by a U.S. state, a U.S. territory, or the District of Columbia.
- Ability to consistently lift 50 pounds.
- Must be able to stand for long periods of time.
- Must be able to bend, stoop, squat, reach, and grasp.
- Ability to perform basic mathematics.
- Ability to work a flexible schedule, including nights, weekends, and holidays.
- Ability to participate in paid training that may require overnight travel.
- Ability to obtain USPS Mail Handling Certification.
- Ability to obtain airport security clearance.
- Ability to communicate in English.
- High school diploma or equivalent.
- Must be at least 18 years old.
- Must be authorized to work in the United States.
- Must obtain and maintain a SIDA badge in good standing.
- Load and offload luggage and cargo and transport them to various airport locations.
- Distribute paperwork to flight crews, including fuel slips, load plans, cargo manifests, and flight releases.
- Marshal and push back aircraft.
- Prepare weight and balance forms and ensure load integrity by inputting accurate commodity codes and weights into a data entry system.
- Service aircraft as necessary, including lavatory and potable water service, aircraft grooming, deicing, and security searches.
- Operate and/or drive multiple types of equipment, such as belt-loaders, tugs, air-start units, bag carts, lavatory carts, and deice trucks.
- Execute aircraft tow operations if required.
- Perform other duties as assigned.
About the company
Alaska Air Group runs passenger and cargo airlines serving travelers and businesses across North America and the Pacific. Its Alaska Airlines and Hawaiian Airlines brands connect mainland routes with service to and within Hawaii, while Horizon Air flies regional routes that feed the wider network. The group sells tickets and optional travel services, carries freight in passenger aircraft and dedicated freighters, and operates cargo aircraft for Amazon under a service contract. Its McGee Air Services subsidiary handles ground operations, adding airport support to the airline business. The parent company was formed in 1985 and is headquartered in Seattle, Washington.
Company Size
10,001+
Company Stage
N/A
Total Funding
N/A
Headquarters
Seattle, WA
Founded
1985
Simplify's Take
What believers are saying
- Horizon pays from training: flight attendants become employees before their four-week Portland course begins.
- Airline staff shared rewards: Alaska, Hawaiian and Horizon announced nearly three weeks of bonus pay in February 2026.
- Fleet investment supports expansion: Alaska announced orders for 105 narrowbody and five widebody aircraft in January 2026.
What critics are saying
- Alaska flight attendants fund an unpaid start: six-week Seattle training includes a $40 daily allowance, accommodation and transportation.
- Fuel costs face regional pressure: Alaska buys primarily against West Coast and Singapore prices, where refining margins affect costs.
- Horizon transfers require captain experience: Alaska Pathways class eligibility needs 1,000 pilot-in-command hours at Horizon.
What makes Alaska Air Group unique
- Loyalty extends beyond flights: Alaska pairs Atmos Rewards with three Bank of America credit cards.
- Horizon funds pilot progression: selected trainees receive $12,500 in staged stipends tied to licenses and enrollment milestones.
- True North targets college pilots: selected partner-school students receive reimbursement for up to 80% of flight lab fees.
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