Impact: Cogniters strive to make an impact in all that they do. We are result-oriented, always asking ourselves.
Ownership: Cogniters embrace a culture of ownership. We go beyond our comfort zones to contribute to the greater good, fostering inclusivity and sharing responsibilities for challenges and success.
Relentless: Cogniters are relentless in their pursuit of innovation. We are determined and deliverable (never ruthless or reckless), facing challenges head-on and viewing setbacks as opportunities for growth.
Technical Account Managers at Cognite focus on helping our top-tier customers achieve successful outcomes through the full range of Cognite’s offerings. They take over the baton from Field Engineering in pre-sales and continue supporting customers beyond First Value. They collaborate with Value Engineering to build value roadmaps across business divisions. They also work closely with the Service team to deploy, validate, and enhance our Service offering, ensuring it is optimized for Value and Adoption.
Additionally, Technical Account Managers co-develop adoption programs and drive end-user interaction, gathering valuable feedback for Product Management. They also partner with Customer Enablement to scale learnings across multiple initiatives.
Beyond this, they serve as a key driver in helping Account Management successfully expand and renew customer engagements.
\n
What You'll Do
\n
Work with central customer IT team(s) to align on a target architecture for Cognite Data Fusion in the enterprise
Consult and support solution deployments to ensure technical fit with customer ecosystem and target architecture, including secure setup of identity and access management
Ensure alignment with Cognite best practices for implementation and proper use of technology stack, and that delivered solutions have clearly defined operational responsibilities and support agreements
Together with Customer Success Manager/Director ensure alignment between customer goals and Cognite product roadmap
Stay up-to-date on and coach customers on use of new technological developments in Cognite Data Fusion
Build trusted advisor relationships with Technical buyers, IT, Digital etc., and support technical escalations as needed
Be the voice of the customer and provide valuable input to the Sales team on active opportunity pursuits
Support partner team in qualifying and consulting partners to deliver successfully with Cognite Data Fusion for assigned customer(s)
Help foster a collaborative climate between internal teams at Cognite, coming together to technically enable our customers to be successful with our software
\n
Education
\n
Bachelor Degree in Computer Science, Data Engineering, Technology or similar (Masters preferred)
\n
Who You Are
\n
3-10+ years experience (Manager/Director) as a data/solution/enterprise architect, software developer or similar, preferably having worked with one or more of Cognite’s target industry domains (O&G, Manufacturing, P&U) and gained familiarity with common source systems, data types etc.
Proven ability to connect with and coach technical stakeholders, building credible relationships on various levels of the organisation
Confidence to negotiate requirements with customers and colleagues, preferably with experience from consulting
Experience with technical topics such as enterprise integration strategies and design, data and analytics stacks, public cloud, identity providers and network security concepts
Experience hosting technical sessions with customers and colleagues, including workshops, demos and similar
Experience with Git, CI/CD and deployment environments
\n
Traits that will help you be successful:
\n
Structured and detail-oriented, with strong communication skills
DevOps mindset and broad technical knowledge
Ability to dive in and contribute code for advanced topics when needed
High willingness to collaborate across functions
Takes initiative and follows through on commitments
Passionate about what we do at Cognite
Want to have fun at work, and build a great team culture!
A snapshot of our many perks and benefits as a Cogniter
* Join an organization of 70 different nationalities 🌐 with Diversity, Equality and Inclusion (DEI) in focus 🤝
* A highly modern and fun working environment with sublime culture across the organization, follow us on Instagram @cognitedata 📷 to know more
* Flat structure with direct access to decision-makers, with minimal amount of bureaucracy
* Opportunity to work with and learn from some of the best people on some of the most ambitious projects found anywhere, across industries
* Join our HUB 🗣️ to be part of the conversation directly with Cogniters and our partners.
If you're excited about the opportunity to work at Cognite and make a difference in the tech industry, we encourage you to apply today! We welcome candidates of all backgrounds and identities to join our team. Please do not hesitate to contact our Talent Acquisition team with any questions -
We encourage you to follow us on Cognite LinkedIn; we post all our openings there.
Equal Opportunity
Cognite is committed to creating a diverse and inclusive environment at work and is proud to be an equal opportunity employer. All qualified applicants will receive the same level of consideration for employment; everyone we hire will receive the same level of consideration for training, compensation, and promotion.
We ask for gender as part of our application because we want to ensure equal assessment in the recruitment process. Your answer will help us reach this commitment! However, the question about gender is optional and your choice not to answer will not affect the assessment of your application in any way.
Industrial data management for asset-heavy industries
No salary listed
Mid, Senior
Toulouse, France
Category
Customer Success
Sales & Account Management
Required Skills
Git
Data Analysis
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Requirements
Bachelor Degree in Computer Science, Data Engineering, Technology or similar (Masters preferred)
3-10+ years experience (Manager/Director) as a data/solution/enterprise architect, software developer or similar, preferably having worked with one or more of Cognite’s target industry domains (O&G, Manufacturing, P&U) and gained familiarity with common source systems, data types etc.
Proven ability to connect with and coach technical stakeholders, building credible relationships on various levels of the organisation
Confidence to negotiate requirements with customers and colleagues, preferably with experience from consulting
Experience with technical topics such as enterprise integration strategies and design, data and analytics stacks, public cloud, identity providers and network security concepts
Experience hosting technical sessions with customers and colleagues, including workshops, demos and similar
Experience with Git, CI/CD and deployment environments
Responsibilities
Work with central customer IT team(s) to align on a target architecture for Cognite Data Fusion in the enterprise
Consult and support solution deployments to ensure technical fit with customer ecosystem and target architecture, including secure setup of identity and access management
Ensure alignment with Cognite best practices for implementation and proper use of technology stack, and that delivered solutions have clearly defined operational responsibilities and support agreements
Together with Customer Success Manager/Director ensure alignment between customer goals and Cognite product roadmap
Stay up-to-date on and coach customers on use of new technological developments in Cognite Data Fusion
Build trusted advisor relationships with Technical buyers, IT, Digital etc., and support technical escalations as needed
Be the voice of the customer and provide valuable input to the Sales team on active opportunity pursuits
Support partner team in qualifying and consulting partners to deliver successfully with Cognite Data Fusion for assigned customer(s)
Help foster a collaborative climate between internal teams at Cognite, coming together to technically enable our customers to be successful with our software
Desired Qualifications
Structured and detail-oriented, with strong communication skills
DevOps mindset and broad technical knowledge
Ability to dive in and contribute code for advanced topics when needed
High willingness to collaborate across functions
Takes initiative and follows through on commitments
Passionate about what we do at Cognite
Want to have fun at work, and build a great team culture!
About Cognite
Embark on a transformative journey with Cognite, a global SaaS forerunner in leveraging data to unravel complex business challenges through our cutting-edge Cognite Data Fusion (CDF) platform. We were awarded the 2022 Technology Innovation Leader for Global Digital Industrial Platforms & Cognite was recognized as 2024 Microsoft Energy and Resources Partner of the Year. In the realm of industrial digitalization, we stand at the forefront, reshaping the future of Oil & Gas, Manufacturing and Energy sectors. Join us in this venture where data meets ingenuity, and together, we forge the path to a smarter, more connected industrial future.
Impact: Cogniters strive to make an impact in all that they do. We are result-oriented, always asking ourselves.
Ownership: Cogniters embrace a culture of ownership. We go beyond our comfort zones to contribute to the greater good, fostering inclusivity and sharing responsibilities for challenges and success.
Relentless: Cogniters are relentless in their pursuit of innovation. We are determined and deliverable (never ruthless or reckless), facing challenges head-on and viewing setbacks as opportunities for growth.
Technical Account Managers at Cognite focus on helping our top-tier customers achieve successful outcomes through the full range of Cognite’s offerings. They take over the baton from Field Engineering in pre-sales and continue supporting customers beyond First Value. They collaborate with Value Engineering to build value roadmaps across business divisions. They also work closely with the Service team to deploy, validate, and enhance our Service offering, ensuring it is optimized for Value and Adoption.
Additionally, Technical Account Managers co-develop adoption programs and drive end-user interaction, gathering valuable feedback for Product Management. They also partner with Customer Enablement to scale learnings across multiple initiatives.
Beyond this, they serve as a key driver in helping Account Management successfully expand and renew customer engagements.
What You'll Do
Work with central customer IT team(s) to align on a target architecture for Cognite Data Fusion in the enterprise
Consult and support solution deployments to ensure technical fit with customer ecosystem and target architecture, including secure setup of identity and access management
Ensure alignment with Cognite best practices for implementation and proper use of technology stack, and that delivered solutions have clearly defined operational responsibilities and support agreements
Together with Customer Success Manager/Director ensure alignment between customer goals and Cognite product roadmap
Stay up-to-date on and coach customers on use of new technological developments in Cognite Data Fusion
Build trusted advisor relationships with Technical buyers, IT, Digital etc., and support technical escalations as needed
Be the voice of the customer and provide valuable input to the Sales team on active opportunity pursuits
Support partner team in qualifying and consulting partners to deliver successfully with Cognite Data Fusion for assigned customer(s)
Help foster a collaborative climate between internal teams at Cognite, coming together to technically enable our customers to be successful with our software
Education
Bachelor Degree in Computer Science, Data Engineering, Technology or similar (Masters preferred)
Who You Are
3-10+ years experience (Manager/Director) as a data/solution/enterprise architect, software developer or similar, preferably having worked with one or more of Cognite’s target industry domains (O&G, Manufacturing, P&U) and gained familiarity with common source systems, data types etc.
Proven ability to connect with and coach technical stakeholders, building credible relationships on various levels of the organisation
Confidence to negotiate requirements with customers and colleagues, preferably with experience from consulting
Experience with technical topics such as enterprise integration strategies and design, data and analytics stacks, public cloud, identity providers and network security concepts
Experience hosting technical sessions with customers and colleagues, including workshops, demos and similar
Experience with Git, CI/CD and deployment environments
Traits that will help you be successful:
Structured and detail-oriented, with strong communication skills
DevOps mindset and broad technical knowledge
Ability to dive in and contribute code for advanced topics when needed
High willingness to collaborate across functions
Takes initiative and follows through on commitments
Passionate about what we do at Cognite
Want to have fun at work, and build a great team culture!
A snapshot of our many perks and benefits as a Cogniter
* Join an organization of 70 different nationalities 🌐 with Diversity, Equality and Inclusion (DEI) in focus 🤝
* A highly modern and fun working environment with sublime culture across the organization, follow us on Instagram @cognitedata 📷 to know more
* Flat structure with direct access to decision-makers, with minimal amount of bureaucracy
* Opportunity to work with and learn from some of the best people on some of the most ambitious projects found anywhere, across industries
* Join our HUB 🗣️ to be part of the conversation directly with Cogniters and our partners.
If you're excited about the opportunity to work at Cognite and make a difference in the tech industry, we encourage you to apply today! We welcome candidates of all backgrounds and identities to join our team. Please do not hesitate to contact our Talent Acquisition team with any questions -
We encourage you to follow us on Cognite LinkedIn; we post all our openings there.
Equal Opportunity
Cognite is committed to creating a diverse and inclusive environment at work and is proud to be an equal opportunity employer. All qualified applicants will receive the same level of consideration for employment; everyone we hire will receive the same level of consideration for training, compensation, and promotion.
We ask for gender as part of our application because we want to ensure equal assessment in the recruitment process. Your answer will help us reach this commitment! However, the question about gender is optional and your choice not to answer will not affect the assessment of your application in any way.
Cognite focuses on industrial data management and digital transformation for asset-heavy industries like oil and gas, power and utilities, and manufacturing. Its main product, Cognite Data Fusion, integrates and organizes data from various sources, making it easier for businesses to analyze and use this information effectively. Operating on a software-as-a-service (SaaS) model, Cognite allows clients to subscribe to its software, ensuring continuous updates and improvements. The company's goal is to help these industries optimize their operations through better data management.
Company Size
501-1,000
Company Stage
Series B
Total Funding
$225.3M
Headquarters
Bærum, Norway
Founded
2016
Simplify's Take
What believers are saying
Cognite's expansion into India enhances its global footprint and market reach.
The rise of digital twins offers new opportunities for enhanced data integration.
Growing demand for sustainability drives need for Cognite's data solutions.
What critics are saying
Increased competition from local AI firms in India may threaten Cognite's expansion.
Cognite's expansion in India may face regulatory compliance and talent acquisition challenges.
High expectations from stakeholders may impact strategic decisions after Alysa Taylor's appointment.
What makes Cognite unique
Cognite's flagship product, Cognite Data Fusion, excels in data contextualization for industries.
The company supports full-scale digital transformation in heavy-asset industries globally.
Cognite's SaaS model ensures continuous software updates and improvements for clients.
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Benefits
Competitive Compensation + 401(k) with employer matching
Health, Dental, Vision & Disability Coverages with premiums fully covered for employees and all dependents
Unlimited PTO + flexibility to enjoy it
Paid Parental Leave Program
Learning & Development Stipends
Global Mobility & Exchange Program
Company Paid Friday Lunch via DoorDash + Fully Stocked Fridges in the offices
Next week, Norwegian AI firm Cognite AS, which develops AI solutions for major energy companies, will launch a facility in Bangalore, creating around 100 jobs in areas like AI and machine learning.
Cognite, a global industrial AI and data company, is expanding its footprint in India with its new global capability centre (GCC) in Bengaluru in March.
Cognite AS is thrilled to be in Orlando, Florida again as a sponsor at the ARC Forum Conference happening Feb 10-13 and look forward to new insights and important conversations about industrial data & AI this year and beyond.