Part-Time

Care Registered Nurse

Registered Nurse

Fonemed

Fonemed

51-200 employees

24/7 nurse triage and healthcare software

No salary listed

Remote in Canada

Remote

Remote work is limited to Newfoundland and Labrador, Canada.

Bachelor's

Category
Medical, Clinical & Veterinary (1)
Required Skills
Microsoft Windows
Nursing

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Requirements
  • Graduation from a recognized School of Nursing.
  • At least 2 years of recent triage and/or clinical experience in areas such as emergency room, mental health or psychiatry, behavioral health, intensive care unit, or acute care.
  • Familiarity with Windows-based computer systems.
  • Comfort using technology, including telephone systems, software programs, and computer programs.
  • Availability for shift work including days, evenings, nights, and weekends.
  • A private room with a closed door in which to work.
  • A personal computer system, headset, and high-speed internet connection.
Responsibilities
  • Provide telephone triage and advice to callers to assist them in making timely medical decisions.
  • Provide mental health support to callers, including suicide, addictions, and crisis intervention support.
  • Exercise clinical judgment in combination with utilization of protocols to determine the appropriate disposition and provide patients with a timely and accurate level of care.
  • Promptly complete confidential medical records according to company documentation standards.
  • Provide clear and concise information and direction during patient encounters.
Desired Qualifications
  • Experience providing mental health, addictions, and crisis intervention care to patients.
  • Active licensure with the College of Registered Nurses of Newfoundland and Labrador, or willingness to obtain licensure through it.

Fonemed provides 24/7 nurse triage and nurse practitioner services to improve access to care, delivered via a cloud-based Fonemed Health Management Platform. The platform integrates Schmitt-Thompson Clinical Content Triage Guidelines and supports client registration, online health assessment, nurse triage, NP assessment and referrals. With teams across the US and Canada, Fonemed helps clients broaden patient access, control costs, and diversify revenue. It differentiates itself through 26+ years of experience, a scalable compliant platform (URAC, SOC2, HIPAA), and a large network of clinicians.

Company Size

51-200

Company Stage

N/A

Total Funding

N/A

Headquarters

Ventura, California

Founded

1996

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Simplify Jobs

Simplify's Take

What believers are saying

  • Fonemed plans its first in-person St. John’s clinic for spring 2026.
  • SE Health says the acquisition expands Fonemed’s national presence and global growth.
  • HigherGov lists active federal registration through 2027, supporting U.S. contracting continuity.

What critics are saying

  • One government contract covers 811 HealthLine and exceeds $31 million through 2030.
  • Provincial scrutiny intensified after Globe and Mail exposed nurse-practitioner rates on 2025-11-03.
  • If SE Health integration falters, Fonemed becomes a commodity call-center inside a nonprofit portfolio.

What makes Fonemed unique

  • Fonemed serves 25 million people with 24/7 nurse advice and biometric monitoring.
  • SE Health acquired Fonemed on 2025-09-08, pairing telehealth with home-care delivery.
  • Fonemed’s Newfoundland leadership stays intact, preserving local expertise under Charlene Brophy.

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Benefits

Health Insurance

Remote Work Options

Growth & Insights and Company News

Headcount

6 month growth

11%

1 year growth

11%

2 year growth

11%
CanHealth
Sep 8th, 2021
SE Health acquires Fonemed

MARKHAM, Ont. – SE Health, a not-for-profit social enterprise dedicated to people living and aging at home, announced its acquisition of Fonemed. Building on its earlier investment in the virtual nurse advice line, the acquisition further bolsters SE Health’s national presence and digital edge, as well as ongoing opportunities for global expansion.