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Domino's

Global pizza delivery and franchise network

General Manager

Business & StrategyConfirmed live in the last 24 hours
Full-timeGrand Rapids, MI, USANo salary listedIn-person

About the Job

Requirements

  • Use judgment, perform basic mathematics, and multitask.
  • Control costs, inventory, and cash; manage food, staffing, paperwork, scheduling, store cleanliness, marketing, and profitability while following company policies and standards.
  • Provide customer service and maintain attendance and punctuality.
  • Have transportation to and from work.
  • Communicate verbally and in writing with customers and coworkers, including taking and processing orders by telephone and in person.
  • Add, subtract, multiply, and divide accurately and quickly, and make correct monetary change.
  • Use verbal, writing, and telephone skills to take and process orders.
  • Enter orders using a computer keyboard or touch screen.
  • Read maps and locate addresses within the designated delivery area.
  • Navigate adverse terrain, including multi-story buildings, private homes, and other delivery sites, while carrying products.
  • Operate store equipment; stock ingredients and supplies; prepare products; receive and process telephone orders; take inventory and complete paperwork; and clean equipment and the facility.
  • Differentiate hot and cold surfaces; use near, mid-range, far, and night vision as needed; and talk and hear on a telephone.
  • Direct activities, perform repetitive tasks, work independently and with others, work under stress, meet quality-control standards, deal with people, analyze and compile data, and make judgments and decisions.
  • Meet the physical requirements of the role, including standing, walking, sitting for paperwork, lifting and carrying supplies up to 50 pounds, pushing or pulling trays on dollies, climbing stairs or ladders, bending, crouching, and reaching.
  • Hold a valid driver's license with a safe driving record meeting company standards.
  • Have access to an insured vehicle that can be used for delivery.

Responsibilities

  • Be responsible for everything that happens during the shift, including cost, inventory, and cash controls, customer relations, staffing, paperwork, food management, scheduling, store image and standards, customer service, attendance, transportation, cleanliness, marketing, and profitability.
  • Set an example for the crew and follow all policies and procedures while expecting the same from the crew.
  • Operate equipment, stock ingredients, prepare products, receive and process telephone orders, take inventory, complete associated paperwork, and clean equipment and the facility.
  • Deliver pizzas within the designated delivery area, traveling between the store, delivery vehicle, and customer locations; deliver flyers and door hangers.

About the Company

Domino's

Global pizza delivery and franchise network

Domino’s delivers pizza and related items worldwide through a network of franchise stores. Customers place orders online, via app, or in-store; store teams prepare the pizzas and drivers deliver them or customers pick up, with a focus on speed and consistency. Its global franchise system provides broad reach, standardized service, and a strong brand, along with community involvement. Its goal is to be the leading pizza company by delivering great-tasting pizzas quickly and expanding its global footprint while supporting franchisees and communities.

Company size
10,001+
Company stage
IPO
Headquarters
United Kingdom
Founded
1960

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