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Next Job Abroad

German Customer Service Representative

Customer SupportConfirmed live in the last 24 hours
Full-timeAthens, GreeceNo salary listed

About the Job

Requirements

  • Fluent German at C1 level.
  • Solid English at B2 level for daily work.
  • Familiarity with iOS and Android smartphones.
  • Ability to set up a mobile hotspot and explain software steps.
  • Typing speed of at least 25 words per minute with good accuracy.

Responsibilities

  • Help drivers pair their smartphones with Mercedes-Benz vehicles, use the Mercedes me app, activate digital extras, configure live traffic, and use vehicle features.
  • Provide 24/7 roadside assistance, coordinate towing services, and help drivers reach their destinations safely.
  • Handle customer-service requests such as workshop appointments, warranty questions, and other customer concerns.

Desired Qualifications

  • Remain calm and friendly in challenging situations, such as supporting someone whose vehicle has broken down.

About the Company

Company size
Not listed
Company stage
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Total funding
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Headquarters
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Founded
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