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First Bank & Trust

Community bank offering mortgages and loans

Universal Banking Officer

Retail & Commercial BankingConfirmed live in the last 24 hours
Full-timeRoseville, MN, USA$28.59 - $38.60 /hrIn-person

About the Job

Requirements

  • A bachelor's degree plus a minimum of two years of related experience, or equivalent.
  • Demonstrated strong communication skills through excellent verbal and written correspondence, effective listening, and responsiveness.
  • Be personable, empathetic, collaborative, and a solutions-driven problem solver.

Responsibilities

  • Develop and maintain client relationships, manage client needs, recognize opportunities, and offer solutions while putting people first.
  • Grow and manage deposit and loan accounts and refer other solutions to internal business-line partners in clients' best interests.
  • Provide a superior service experience that satisfies bank guests' needs and reflects the bank's culture and commitment to the communities it serves.
  • Develop and maintain profitable new and existing relationships while minimizing risk.
  • Perform general teller functions, including processing deposits, withdrawals, payments, and negotiable items; maintain a balanced cash drawer each day; recognize and swiftly report suspicious transactions; and assist in daily servicing of branch hardware, including ATMs and/or teller cash recyclers.
  • Anticipate client needs and advise clients on solutions that benefit them.
  • Educate clients about the bank's products, services, and processes that meet client and community needs.
  • Seek direction from the Retail Branch Manager to align daily work with organizational goals, and build relationships and collaborate with colleagues inside and outside the Retail business line to meet client needs.
  • Sustain community involvement.
  • Follow loan policy and guidelines when originating, underwriting, and closing consumer and business loans.
  • Monitor and maintain deposit and credit portfolios for quality and potential risk; when necessary, follow through on collection efforts using legal means required by loan policy and guidelines.
  • Act in accordance with the bank's policies and procedures as set forth in the employee handbook.
  • Adhere to compliance procedures and participate in required compliance training and meetings deemed appropriate by the supervisor.

Desired Qualifications

  • A general understanding and aptitude for sales is helpful.

About the Company

First Bank & Trust

Community bank offering mortgages and loans

First Bank & Trust is a locally owned community bank in New Orleans offering commercial and consumer banking, education/tuition lending, mortgages through FBT Mortgage, LLC, and investments through FBT Investments, LLC, serving southeast Louisiana, Mississippi, and Florida. Customers deposit funds to access checking and savings, apply for loans or education financing, and secure home loans with underwriting tailored to their needs. It differentiates itself with local ownership, a broad regional product set, and affiliated mortgage and investment entities, all backed by a culture of honesty, respect, teamwork, and accountability. Its goal is to build lasting client relationships in the Southeast by providing reliable financial services and clear, truthful communication.

Company size
201-500
Company stage
Not listed
Total funding
Not listed
Headquarters
New Orleans, LA
Founded
1991

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