Datavant

De-identification and linking health data SaaS

Area Lead Health Information Specialist

Clinical Support & Patient AdministrationConfirmed live in the last 24 hours

Full-timeAugusta, GA, USANo salary listed

About the Job

Requirements

A high school diploma or GED is required.
Candidates must be at least 18 years old.
Candidates must be able to travel locally or regionally 75% or more of the time and commute between locations as needed.
One year of health information-related experience is required.
Candidates must be able to work overtime during peak seasons when required.
Basic computer proficiency is required.
Candidates must be comfortable regularly using phones, fax machines, printers, and other general office equipment.
Professional verbal and written communication skills in English are required.
Candidates must be detail- and quality-oriented when handling accurate and compliant medical records.
Strong data-entry skills are required.
Candidates must be able to work with minimum supervision while responding to changing priorities and role needs.
Candidates must be able to organize and manage multiple tasks.
Candidates must be able to respond to requests in a fast-paced environment.
Presentation skills for small-group settings are required.
Candidates must be able to problem-solve.
The role requires post-offer health screenings and proof of or completion of required vaccinations, subject to applicable exemptions.
The position is not eligible for employment sponsorship.

Responsibilities

Receive and process requests for patient health information in accordance with company and facility policies and procedures.
Maintain confidentiality and security of privileged information.
Maintain working knowledge of company and facility software.
Adhere to company and customer-facility codes of conduct and policies.
Inform the manager of work, site difficulties, or fluctuating volumes.
Assist with additional work duties or responsibilities as required.
Apply medical privacy regulations consistently to guard against unauthorized disclosure.
Manage patient health records and safeguard patient records in compliance with HIPAA standards.
Prepare new patient charts by gathering documents and information from paper sources or electronic health records.
Assemble medical records in standard order and ensure they are accurate and complete.
Create digital images of paperwork for storage in the electronic medical record.
Respond to internal and external requests for patient records by retrieving and transmitting records appropriately.
Answer inbound and outbound calls.
Assist with patient walk-ins as needed.
Assist with administrative duties such as handling faxes, opening mail, and data entry.
Schedule pickups as needed.
Assist with training associates in Health Information Services positions.
Generate reports for the manager or facility as directed.
Exceed level 1 productivity expectations specified at the site.
Participate in project teams and committees to advance operational strategies and initiatives as needed.
Mentor Health Information Services staff for professional development.
Inform senior leadership of issues, opportunities, or challenges.
Assist throughout the region with training, mentoring, or coverage as needed.
Participate in and assist with onboarding activities for new employees.
Assist with quality-assurance tasks as directed by management.
Act as a lead for staff by answering general questions and assisting with new-hire and developmental training.
Lead training sessions for timely staff development.
Perform other duties as assigned.

Desired Qualifications

Two or more years of health information-related experience is preferred.
Meeting or exceeding company productivity standards is preferred.
Previous production- or metric-based work experience is preferred.
In-person customer service experience is preferred.
The ability to build relationships with on-site clients and customers is preferred.
Comfort proposing new ideas, process-improvement suggestions, and feedback to internal stakeholders is preferred.

Datavant is the data collaboration platform trusted for healthcare. Guided by our mission to make the world’s health data secure, accessible and actionable, we provide critical data solutions for organizations across the healthcare ecosystem - including providers, health plans, researchers, and life sciences companies. From fulfilling a single patient’s request for their medical records to powering the AI revolution in healthcare, Datavanters are building the future of how data is connected and used to improve health.

By joining Datavant today, you’re stepping onto a driven and highly collaborative team that is passionate about creating transformative change in healthcare.

Position Highlights:

Full-Time: Monday-Friday 8:00AM-4:30 PM EST
Location: This role will be performed at multiple locations (Augusta, GA 30901)
Comfortable working in a high-volume production environment.
Processing medical record requests by taking calls from patients, insurance companies and attorneys to provide medical status.
Documenting information in multiple platforms using two computer monitors.
Full Benefits: PTO, Health, Vision, and Dental Insurance and 401k Savings Plan and tuition Assistance

You will:

Receive and process requests for patient health information in accordance with Company and Facility policies and procedures.
Maintain confidentiality and security with all privileged information.
Maintain working knowledge of Company and facility software.
Adhere to the Company's and Customer facilities Code of Conduct and policies.
Inform manager of work, site difficulties, and/or fluctuating volumes.
Assist with additional work duties or responsibilities as evident or required.
Consistent application of medical privacy regulations to guard against unauthorized disclosure.
Responsible for managing patient health records.
Responsible for safeguarding patient records and ensuring compliance with HIPAA standards.
Prepares new patient charts, gathering documents and information from paper sources and/or electronic health record.
Ensures medical records are assembled in standard order and are accurate and complete.
Creates digital images of paperwork to be stored in the electronic medical record.
Responds to requests for patient records, both within the facility and by external sources, retrieving them and transmitting them appropriately.
Answering of inbound/outbound calls.
May assist with patient walk-ins.
May assist with administrative duties such as handling faxes, opening mail, and data entry.
May schedules pick-ups.
Assist with training associates in the HIS positions.
Generates reports for manager or facility as directed.
Must exceed level 1 productivity expectations as outlined at specific site.
Participates in project teams and committees to advance operational Strategies and initiatives as needed.
Mentor HIS staff for further professional development.
Inform senior leadership of issues, opportunities or challenges.
Assist throughout the region with training, mentoring and/or coverage as needed.
Participate and assist with onboarding activities for new employees.
Assist with Quality Assurance tasks as directed by management.
Acts in a lead role with staff regarding general questions and assists with new hire training and developmental training.
Leads training sessions for timely staff development.
Other duties as assigned.

What you will bring to the table:

High School Diploma or GED.
Must be 18 years of age or older.
Able to travel local/regionally 75% or more of the time.
Ability to commute between locations as needed.
1 year Health Information related experience.
Able to work overtime during peak seasons when required.
Basic computer proficiency.
Comfortable utilizing phones, fax machine, printers, and other general office equipment on a regular basis.
Professional verbal and written communication skills in the English language.
Detail and quality oriented as it relates to accurate and compliant information for medical records.
Strong data entry skills.
Must be able to work with minimum supervision responding to changing priorities and role needs.
Ability to organize and manage multiple tasks.
Able to respond to requests in a fast-paced environment.
Presentation skills for small group settings.
Forward thinking and ability to problem solve.

Bonus points if:

2+year Health Information related experience.
Meets and/or exceeds Company’s Productivity Standards.
Previous production/metric-based work experience.
In-person customer service experience.
Ability to build relationships with on-site clients and customers.
Comfortable bringing new ideas, process improvement suggestions, and feedback to internal stakeholders.

To ensure the safety of patients and staff, many of our clients require post-offer health screenings and proof and/or completion of various vaccinations such as the flu shot, Tdap, COVID-19, etc. Any requests to be exempted from these requirements will be reviewed by Datavant Human Resources and determined on a case-by-case basis. Depending on the state in which you will be working, exemptions may be available on the basis of disability, medical contraindications to the vaccine or any of its components, pregnancy or pregnancy-related medical conditions, and/or religion.

This job is not eligible for employment sponsorship.

Datavant is committed to a work environment free from job discrimination. We are proud to be an Equal Employment Opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, or other legally protected status. To learn more about our commitment, please review our EEO Commitment Statement here. Know Your Rights, explore the resources available through the EEOC for more information regarding your legal rights and protections. In addition, Datavant does not and will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay.

At the end of this application, you will find a set of voluntary demographic questions. If you choose to respond, your answers will be anonymous and will help us identify areas for improvement in our recruitment process. (We can only see aggregate responses, not individual ones. In fact, we aren’t even able to see whether you’ve responded.) Responding is entirely optional and will not affect your application or hiring process in any way.

Datavant is committed to working with and providing reasonable accommodations to individuals with physical and mental disabilities. If you need an accommodation while seeking employment, please request it here, by selecting the ‘Interview Accommodation Request’ category. You will need your requisition ID when submitting your request, you can find instructions for locating it here. Requests for reasonable accommodations will be reviewed on a case-by-case basis.

For more information about how we collect and use your data, please review our Privacy Policy.

About the Company

Datavant

De-identification and linking health data SaaS

Datavant provides software to securely share health data by removing personal identifiers and linking records from multiple sources. Its SaaS platform de-identifies datasets and connects data across hospitals, research centers, pharma, and public health groups for cohesive analysis. It differentiates itself by combining privacy-preserving de-identification with cross-source data linkage in the health sector, supporting interoperability while protecting privacy. Its goal is to enable secure, privacy-friendly exchange of health information to advance research, patient care, and public health.

Company size: 5,001-10,000
Company stage: Series B
Total funding: $80.5M
Headquarters: San Francisco, CA
Founded: 2017

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