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TikTok

Short-form video platform with ads

API Integration Operations Manager - Hotels & Travel

Program ManagementConfirmed live in the last 24 hours
Full-timeSeattle, WA, USAIn-person

About the Job

Requirements

  • A bachelor's degree or above.
  • At least 5 years of experience in product operations, partner integration, API operations, or related fields.
  • Fluency in Chinese to collaborate with product, engineering, and cross-functional stakeholders based in China.

Responsibilities

  • Lead API integration programs for hotel groups, online travel agencies, and other supply partners, from onboarding through launch and post-launch optimization, to support supply expansion and business growth.
  • Work across internal teams and external partners to define integration plans, align priorities, and ensure smooth execution across business and technical workflows.
  • Manage end-to-end delivery of hotel direct-connect and online travel agency integrations in the U.S. market, including go-to-market planning, partner alignment, risk management, issue escalation, and launch coordination.
  • Partner with U.S. business and business development teams to strengthen partner connectivity, support new product capabilities, and improve conversion performance.
  • Develop scalable processes and best practices to improve integration efficiency, execution quality, and long-term operational effectiveness.
  • Track key integration and business metrics, identify operational or system gaps, and drive continuous improvement through data analysis and cross-functional collaboration.

Desired Qualifications

  • Hands-on experience with API, software-as-a-service, or system integrations, with the ability to manage cross-functional projects and drive execution in complex environments.
  • Communication and stakeholder management experience, including supporting partner onboarding, go-to-market execution, and ongoing collaboration.
  • Experience managing multiple priorities in a fast-paced, cross-time-zone environment in a self-motivated, well-structured, and results-oriented manner.
  • Experience in hospitality, online travel agencies, travel technology, hotel connectivity, business-to-business platforms, or software-as-a-service integration.

About the Company

TikTok

Short-form video platform with ads

TikTok is a short-form mobile video platform that lets people create, discover, and share quick videos. Users upload vertical clips, edit them with built-in tools, and browse a personalized feed powered by an algorithm that highlights relevant content. Advertisers can use in-feed ads, branded hashtags, and the Business Center to plan and measure campaigns, making it easy for brands to reach a global audience. Its goal is to inspire creativity and bring joy by helping people express themselves and by connecting brands with a wide audience.

Company size
10,001+
Company stage
Grant
Total funding
$740K
Headquarters
Santa Monica, CA
Founded
2016

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