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Full-Time

Director – Revenue Accounting & Operations

Confirmed live in the last 24 hours

PagerDuty

PagerDuty

1,001-5,000 employees

Incident management and response platform

Data & Analytics
Enterprise Software

Compensation Overview

$168k - $262kAnnually

+ Bonus + Commission + Equity + Benefits

Expert

San Francisco, CA, USA

Expected to come into the San Francisco office once per week.

Category
Financial Accounting
Financial Analysis
Financial Planning
Accounting
Required Skills
NetSuite
Requirements
  • 15 + years of relevant experience with a mix of Big 4 accounting firm experience (preferably at the Sr. Manager/Director level) and public companies with multiple, complex revenue streams in a high-growth environment; multinational industry experience
  • CPA required
  • Strong software and SaaS revenue recognition knowledge in the areas of ASC 606, and related revenue recognition pronouncements under US GAAP
  • Experience with larger ERP systems (Netsuite), RevPro, and related data across a global business
  • Strong knowledge of SOX requirements, including the ability to assess, develop, and implement internal controls
Responsibilities
  • Global Process OTC/RTR (Order to Cash and Revenue and Record to Report). Run the end-to-end revenue and commissions accounting processes. This includes systems process documentation, and implementation of new products and new commissions plans, and ensuring appropriate revenue and commissions accounting standards under ASC 606 and other applicable standards.
  • Incorporate new products in the OTC, including testing and updating SOX controls and narratives and ensuring the appropriate accounting framework is in place to determine the right accounting model for upcoming products.
  • Financial close related to revenue and commissions, reconciliations, flux, internal control, compliance, audits, and associated operational activities.
  • Lead and influence finance teams and partners to identify areas of opportunity to transform revenue and commissions processes.
  • Process Improvement & Optimization: identify and initiate projects to enhance revenue platform and the entire OTC processes.
  • Lead efforts to transform the current revenue/commission accounting and operations processes. Implement tools/processes, build effective reconciliation and reporting dashboards, improve data quality, process efficiency, and uplevel the skills of the Revenue and commissions Accounting team.
  • Effectively manage a team and help them develop their expertise.
  • You will provide technical revenue recognition guidance in accordance with our existing revenue policy, ASC 606, and in accordance with U.S. GAAP in order to accurately recognize revenue.
  • Partner with the sales team to provide revenue recognition guidance during contract negotiations.
  • Partner with the Business (Sales, Legal, Product, and Pricing teams) to provide revenue guidance/consideration with respect to our growing product offering.
  • Partner with our external auditors to ensure the accuracy of our revenue is maintained.
  • Work closely with the FP&A team as it relates to revenue forecasting.
  • Manage and support the team with technical guidance (ASC 606) research and provide solutions/options to new and complex issues.
  • As specific revenue matters develop, support the team with the preparation of technical revenue memos and work with our external auditors to ensure they are discussed and signed off in a timely manner.
  • Manage and update our existing revenue recognition policies.
  • Review, analyze and update 10Q/K Revenue, deferred revenue sections, etc. to ensure compliance with industry reporting standards, U.S. GAAP, and SEC requirements.
  • Create/update training material and provide ongoing training to cross-functional organization members on revenue related matters
  • Effective communicator, able to convey and present information in a concise and well-organized manner
  • Ability to roll up sleeves and work with team members in a hands-on management capacity as required to deliver results.
  • An efficient multi-tasker – can marshal resources and orchestrate multiple activities at once to accomplish their goal.
  • Exceptional problem solver – uses rigorous logic and methods to solve problems and is excellent at detailed analysis. Doesn’t stop at first answers rather he/she will strive to seek the correct answer.
  • Attention to detail and a commitment to quality throughout the revenue recognition process

PagerDuty specializes in incident management and response, providing a platform that helps organizations quickly address IT issues to minimize operational disruptions. The platform integrates with various monitoring tools to detect incidents in real-time, alerting the right personnel for swift action. This capability is crucial for maintaining the reliability and performance of digital services across sectors like technology, finance, healthcare, and retail. Unlike many competitors, PagerDuty operates on a subscription-based model, offering different pricing tiers based on user count and feature levels, which ensures a steady revenue stream. The company's goal is to enable organizations to manage and resolve IT incidents efficiently, thereby reducing downtime and enhancing service quality.

Company Stage

IPO

Total Funding

$523.6M

Headquarters

San Francisco, California

Founded

2009

Growth & Insights
Headcount

6 month growth

2%

1 year growth

2%

2 year growth

8%
Simplify Jobs

Simplify's Take

What believers are saying

  • PagerDuty's expansion into the public sector and EMEA region indicates significant growth potential and market diversification.
  • The launch of new capabilities in the PagerDuty Operations Cloud demonstrates the company's commitment to innovation and improving operational efficiency for clients.
  • Investments from prominent firms like Private Advisor Group LLC and inclusion in Cathie Wood's ARK ETF highlight strong investor confidence and financial stability.

What critics are saying

  • The competitive landscape in IT operations management is intense, with major players like ServiceNow and Splunk posing significant threats.
  • Rapid expansion and new leadership appointments, such as the VP of EMEA, could lead to strategic misalignments and operational challenges.

What makes PagerDuty unique

  • PagerDuty's platform integrates seamlessly with various monitoring tools, providing real-time incident detection and response, which is crucial for minimizing downtime.
  • The subscription-based model with tiered pricing ensures a steady revenue stream and allows clients to choose plans that best fit their needs, unlike competitors with less flexible pricing structures.
  • PagerDuty's recent innovations, such as the AIOps solution and Operations Cloud, enhance automation and operational efficiency, setting it apart from traditional incident management solutions.

Benefits

Health, AD&D, Disability, Vision, Life, and Dental Insurance

Paternity and Maternity Leave

Employee Assistance Program

PTO (Vacation / Personal Days)

Sick Time

Remote Work

Adoption Assistance

401(k)

Employee Stock Purchase Program

Flexible Spending Account

Student Loan Repayment Plan