Evidence Storage Technician

About IP House

At IP House, we empower brands, legal professionals, and rights holders to manage and protect intellectual property—both online and offline—on a truly global scale. Through cutting-edge technology and deep cross-border expertise, we deliver scalable, end-to-end solutions for IP portfolio management, enforcement, and content and brand protection.

With over 700 experts operating across five continents, we are trusted by some of the world’s most recognized brands to combat counterfeiting, piracy, and IP infringement at scale. From digital platforms to physical marketplaces, we help clients safeguard what matters most—everywhere it matters.

Overview of the Role:

The Evidence Storage Technician receives, logs, stores and releases test purchases and other evidence gathered by our investigators, so every item keeps an unbroken chain of custody and stands up in civil or criminal proceedings for clients.

Department Global Field Investigations

Reports to Evidence Store Manager

Salary: $18/hour

Key responsibilities

Intake and chain of custody

• Receive test purchases from field investigators, couriers and online-order deliveries; check seals, packaging, receipts and purchase paperwork before accepting.
• Photograph each item and its packaging on arrival, record its condition, and log it with an exhibit reference, client reference, case number and storage location.
• Match each item to its purchase record (date, seller, store address or URL, price, payment method, investigator) and flag any gaps.
• Record every movement of an exhibit, with date, time, names and purpose, so the continuity record has no breaks.

Storage and security

• Store exhibits sealed and labelled, segregated by client and case so material never mixes.
• Keep age-restricted, hazardous or high-value items (such as alcohol, tobacco, vapes, knives, medicines or electronics) in designated controlled areas.
• Control access to the store, keep visitor logs and report any breach, loss or discrepancy immediately.

Examination support and release

• Prepare exhibits for examination by client brand experts, analysts or solicitors, and record every unsealing and resealing.
• Release items to clients, attorneys, law enforcement, or appropriate parties only against written authorization, and track their return.
• Produce exhibit labels, continuity records and evidence packs for legal teams.

Retention, disposal and records

• Apply each client's retention instructions and the company retention policy, and calendar review dates.
• Arrange authorized return, destruction or secure disposal of exhibits, with witnessed, documented certificates.
• Run regular stock audits, reconcile them against the evidence system, and report holdings and discrepancies.
• Give witness statements and attend judicial or civil proceedings on exhibit continuity when required.

Other duties

• Keep the store clean, organized and stocked with boxes, evidence bags, seals and labels.
• Brief investigators on correct packaging, sealing and paperwork for test purchases.
• Perform related duties as assigned.

Qualifications

Required

• High school diploma or equivalent.
• 1 to 2 years in evidence handling, stock control, warehousing, security or investigations support.
• Confident with databases, barcode, case management systems and spreadsheets.
• Ability to pass enhanced background screening (see below).

Preferred but not essential

• Experience handling test purchases or exhibits for brand protection, law enforcement, law firms
• Knowledge of evidence continuity requirements and witness statement writing.
• Familiarity with counterfeit goods, IP enforcement or age-restricted sales compliance.
• A relevant security license where required in your jurisdiction, or a recognized evidence handling qualification.

Skills and abilities

• Exceptional attention to detail and accuracy in record keeping.
• Integrity and discretion with confidential client material.
• Clear writing for statements, logs and evidence packs.
• Ability to work independently, follow strict procedures and manage competing deadlines.

Working conditions and requirements

Physical demands

• Lift and carry parcels up to [30] lbs.
• Stand, bend, reach and handle items for extended periods; use photography and packaging equipment.
• Wear gloves and other PPE when handling suspect, damaged or hazardous items.

Work environment

• Secure warehouse and office setting with restricted access and CCTV.
• Possible exposure to counterfeit goods that may be unsafe, such as electrical items, cosmetics or medicines.
• Occasional travel to collect items, deliver exhibits or attend court

Why IP House:

IP House is redefining how the world combats illicit trade and intellectual property theft—delivering scalable, end-to-end solutions that empower global brands and rights holders through innovation, strategic expertise, and a relentless commitment to global enforcement.

Achieving this ambitious mission requires the collaboration of an exceptionally talented team.  We believe our people are the foundation of everything we do—and we invest accordingly. From day one, we foster a culture rooted in continuous learning, professional growth, and shared excellence.

We also understand that meaningful work begins with a strong foundation. That’s why we offer a flexible work environment and a comprehensive benefits package designed to support the health, well-being, and financial security of our employees and their families.

Here, you’ll have the opportunity to shape a fast-scaling organization with a strong reputation for results—and room to grow with it. Join us in safeguarding the brands, content, and innovations that shape our world.

IP House is an equal opportunity employer dedicated to fostering a respectful, collaborative, and inclusive work environment.