Assistant, International Operations

Title: Assistant, International Operations
Department: Player Development / International Operations
Reports to: Coordinator, International Operations
Status: Full-Time Salaried, Non-Exempt
Location: Clearwater, FL
Start Date: November 2026

Position Overview:

Provide professional administrative support for the Coordinator, International Operations for all phases of International Business Operations for the Player Development department including:

• International Travel Logistics
• DR Academy Monthly Expenses
• DR Academy Operational Planning & Support
• Assist in the preparation of immigration documentation/work visas for all international players and staff

Responsibilities:

          International Business Administration:

• Assist in developing, facilitating, and maintaining a fully functional, efficient administrative system that supports and promotes the goals of the international player development department, specifically the DR Academy
• Assist with financial operations, budget analysis, capital procurement processes for the DR Academy
• Assist in overseeing the day-to-day DR Operation of areas such as: In-house vendor communication (i.e.: Catering, Housekeeping, Security, Field Maintenance)
• Assist in managing the overall maintenance programs of the DR Academy
• Assist with maintaining the MLB/MiLB Player Roster for this department and revise as transactions occur
• Assist with the review of Academy’s monthly expense reports, including but not limited to Petty Cash DR Academy Expense Reports, DR Treasury Account Expense Reports, international Misc. Expenses, Reconciliation of Airfare/Hotel/Taxi Receipts/Expenses, & Reconciliation of Operating Bank Account
• Support Minor League Operations with Ad Hoc projects as needed

          Immigration / Travel Logistics:

• Assist with the DR, US, & Canadian Immigration process for MLB and MiLB Staff & Players
• Assist with a variety of daily tasks and functions including, but not limited to, maintaining accurate expiration records of pertinent documents such as international/domestic players/staff passport/prórroga/visas
• Assist, and collaborate with Venezuela Personnel on the ground in the process of obtaining Venezuela passports
• Assist US players/staff with obtaining or renewing their US Passport
• Assist with travel logistics such as booking international flights to/from various Player Development programs, booking hotels, creating multiple players communication channels to relay travel logistics information in a timely manner, as well as assist in arranging transportation for international players/staff to/from their homes to airports on travel days, and other travel-related activities as assigned
• When needed, accompany international players to medical appointments to serve as a translator.

           Acculturation:

• Support international players as they transition into the US culture
• Assist Human Resources with onboarding processes of all international Players/Staff
• Assist with airport pickups, especially to meet international promoted players to the US at the airport
• Be a liaison for Latin American players for translation and interpretation in all areas of Player Development

Required Qualifications:

• Fluent in Spanish and English both orally and in written form
• Bachelor’s Degree or equivalent
• Possess a valid driver’s license
• Valid passport
• Able to travel to the Dominican Republic (Two trips per year for a week each)
• 2+ years of experience in a service-oriented role
• High level of professionalism, discretion, and cultural awareness
• Strong interpersonal and communication skills
• Possess strong computer skills and working knowledge of MS Office, especially Excel, and Google Sheets
• Must have flexibility to work extended hours on weekends, evenings, and holidays
• Ability to work independently in a fast-paced team environment

Preferred Qualifications:

• Master’s in Business/Sports Management
• Familiarity with Minor League Baseball operations and Player Development environments
• Previous experience working in or around the game of baseball
• Experience living, working, or traveling internationally

Upon submitting your application, you will be required to answer each of the following questions in 300 words or less. Please upload your answers in Word format.

1. This role requires flexibility to work nights, weekends, and holidays, along with airport runs and a lot of behind-the-scenes administrative work. Why does this position interest you?
2. Un jugador recién promovido llega al aeropuerto de Tampa a las 11pm porque su vuelo de conexión se retrasó. El chofer que lo estaba esperando ya se fue porque tenía otro compromiso. El jugador no habla inglés y su teléfono tiene poca batería al llegar a Tampa. El jugador te llama. Qué harías para ayudarlo? Pon aquí debajo un enlace/link de un video de YouTube no listado (unlisted) de no más de 2 minutos con tu respuesta en español.
   
   
3. Tell us about a time you went beyond what was expected of you to make a process better. What motivated you, what actions did you take, and what was the outcome?

We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, sexual orientation, age, disability, gender identity, marital or veteran status, or any other protected class.