RMA Coordinator

Job Req ID: 30091

About Supermicro:

Supermicro® is a Top Tier provider of advanced server, storage, and networking solutions for Data Center, Cloud Computing, Enterprise IT, Hadoop/ Big Data, Hyperscale, HPC and IoT/Embedded customers worldwide. We are amongst the fastest growing company among the Silicon Valley Top 50 technology firms. Our unprecedented global expansion has provided us with the opportunity to offer many new positions to the technology community.  We seek talented, passionate, and committed engineers, technologists, and business leaders to join us to drive accelerated growth and technology-led innovation in the global marketplace.

Job Summary:

Supermicro is looking for an RMA / RTV (return to vendor) Coordinator who can work closely with all related departments to expedite customer requests on a daily basis. Also need to follow work instructions in order to carry out the assignments correctly to meet tight schedules.

Essential Duties and Responsibilities:

• Reviewing and receiving the RTV products from customers and internal departments.
• Processing RTV products in RMA Service System.
• Packaging and shipping coordination of incoming and outgoing RMA parts.
• Transferring the RTV products returned by the vendor to designated locations.
• Updating the inventory on RTV postings for shipping and receiving of RTV products.

Qualifications:

• Minimum of AA degree or equivalent working experience preferred.
• At least 1 years’ experience in electronics or computer industry as material handler preferred.
• Excellent in written, interpersonal communications and organization skills.
• Detail oriented and good time management.
• Multi-tasking with effective decision making.
• Independent person and also a strong team player.
• Proficient with MS office.

EEO Statement

Supermicro is an Equal Opportunity Employer and embraces diversity in our employee population. It is the policy of Supermicro to provide equal opportunity to all qualified applicants and employees without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, protected veteran status or special disabled veteran, marital status, pregnancy, genetic information, or any other legally protected status.