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BJ's Wholesale Club

Membership-based wholesale club retailing diverse goods

Benefits Director

Compensation & BenefitsConfirmed live in the last 24 hours
Full-timeMarlborough, MA, USA$185k - $240k

About the Job

Requirements

  • A bachelor's degree in human resources, Business Administration, Finance, or a related field is required.
  • At least 10 years of progressive benefits leadership experience, including strategy development, plan design, administration, compliance, financial management, and vendor oversight.
  • Demonstrated success developing and implementing benefits and wellness strategies.
  • Experience leading and developing high-performing teams.
  • Strong knowledge of health and welfare plans, including self-insured and fully insured program structures, retirement programs, leave programs, benefits funding strategies, and applicable regulatory requirements.
  • Experience managing complex benefits budgets and financial initiatives.
  • Demonstrated ability to influence stakeholders, lead cross-functional initiatives, and drive change.
  • Strong analytical capabilities and experience using data and insights to support decision making.

Responsibilities

  • Develop and execute multi-year benefits strategies for health, welfare, retirement, leave, and wellness programs aligned with business objectives, workforce needs, and talent priorities.
  • Lead the design, evaluation, and continuous improvement of benefits programs to support attraction, retention, engagement, and workforce well-being.
  • Monitor market trends, healthcare developments, employee feedback, regulatory changes, and competitive practices to identify opportunities and recommend program enhancements.
  • Apply a broad total rewards perspective to benefits strategy, ensuring alignment with talent objectives and the employee value proposition.
  • Identify and implement opportunities to enhance employee experience, operational efficiency, and service delivery through technology, analytics, automation, and process improvements.
  • Leverage data, utilization of metrics, and employee insights to evaluate program effectiveness and support decision making.
  • Lead the financial management of benefit programs, including budgeting, forecasting, cost management, and long-term sustainability planning.
  • Develop business cases and recommendations related to plan design, vendor solutions, and employee wellness investments.
  • Partner across HR, Compensation, Finance, Payroll, Legal, Technology, Communications, Talent Acquisition, and business leaders to support organizational priorities.
  • Lead relationships with consultants, carriers, third-party administrators, wellness providers, and technology vendors, including vendor selection, contract negotiations, and performance oversight.
  • Oversee benefit administration and drive continuous improvement in service delivery, systems integration, employee self-service capabilities, and operational efficiency.
  • Develop, coach, and lead a high-performing benefits team while fostering a culture of accountability, continuous improvement, and customer service.
  • Ensure compliance with applicable benefit laws and regulations, including ERISA, HIPAA, COBRA, ACA, and FMLA.
  • Monitor legislative and regulatory developments and recommend program or policy changes as appropriate.
  • Maintain strong governance, documentation, controls, records management, and risk management practices to support compliance and business continuity.
  • Lead or participate in enterprise-wide projects, strategic initiatives, and special assignments as needed.

Desired Qualifications

  • Experience within retail or other geographically dispersed organizations supporting both hourly and salaried workforces.
  • Experience implementing or enhancing benefits administration, HR technology, and employee experience platforms.
  • Experience utilizing analytics, automation, and emerging technologies to improve employee experience and operational effectiveness.
  • Experience partnering across Compensation, Benefits, and broader HR functions.
  • CEBS, SHRM-CP, SHRM-SCP, SPHR, or comparable professional certification.

About the Company

BJ's Wholesale Club

Membership-based wholesale club retailing diverse goods

BJ's Wholesale Club operates a membership-based warehouse club that sells a wide range of products, including groceries and electronics, to individuals and small businesses. Members pay fees to access lower prices, and products are sold both in-store and online, with private-label brands Wellsley Farms and Berkley Jensen available. The company differentiates itself through its membership model, its private-label brands, bulk-format shopping, and a mix of physical and online shopping with additional services. Its goal is to help members save money and shop conveniently through bulk purchases and member discounts, supported by membership dues, product sales, and services.

Company size
10,001+
Company stage
IPO
Headquarters
Westborough, MA
Founded
1984

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