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University of Texas at Austin

Public research university in Austin, TX

Graduation Success Coordinator

Community Outreach & ProgramsConfirmed live in the last 24 hours
Full-timeAustin, TX, USA$50k /yrIn-person

About the Job

Requirements

  • A bachelor's degree.
  • A combination of four years of experience in academic advising, student financial aid, student personnel, student services, or related experience.
  • Proficiency with Microsoft 365 Office Suite.
  • Ability to work evening and weekend events as required.
  • Ability to organize work, manage details, focus on customers, and prioritize assignments to meet required time periods.
  • Project, communication, and time-management skills, along with a professional demeanor.
  • Ability to multitask in a high-stress environment.

Responsibilities

  • Maintain and provide data, reports, and summaries for Texas One Stop and student success-related initiatives, including accurate record-keeping and data analysis.
  • Provide assessment support for assigned programs.
  • Review degree audits, course registration, and student records to identify patterns related to graduation barriers.
  • Support initiatives designed to improve the four-year graduation rate.
  • Communicate with students, advisors, and administrators to troubleshoot graduation barriers and provide timely solutions.
  • Follow intake protocols and work with students on a one-to-one basis.
  • Assist Texas One Stop during peak periods via the front counter or email to counsel students on financial aid, billing, academic records, and registration.
  • Apply critical analysis, independent discretion, and professional judgment to address a wide range of student needs and situations.
  • Participate on cross-functional committees as appropriate.
  • Develop and manage assigned office procedures, paperwork, and data integrity.

Desired Qualifications

  • A master's degree.
  • More than the required years of experience.
  • Proficiency with Salesforce CRM and WaitWell.
  • Knowledge of and proficiency with Microsoft Word and Excel.
  • Ability to manage multiple projects and set priorities.
  • Ability to remain productive in a fast-paced shared-space environment with frequent interruptions.
  • Ability to make presentations to individuals and groups of various sizes.
  • Spanish-speaking.

About the Company

University of Texas at Austin

Public research university in Austin, TX

University of Texas at Austin is a public research university in Austin, Texas. It offers undergraduate, graduate, and professional education across a broad range of fields.

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