AWX Platform Engineer

We are looking for a AWX Platform Engineer to join Ziggo Tech Services in Amsterdam, Netherlands.

About the Role

Help shape a modern, secure and increasingly AI-enabled digital workplace. As an AWX Platform Engineer, you will combine hands-on platform engineering with an automation-first mindset, improving the services employees rely on while reducing repetitive administration and making workplace technology simpler and more effective.

Working across Microsoft 365, Power Platform, Freshworks, Atlassian Jira Cloud and Microsoft Defender for Endpoint, you will engineer reliable solutions, strengthen governance and security, troubleshoot complex issues and turn emerging AI and agentic concepts into well-controlled production services. You will collaborate with Service Desk, Security, Infrastructure and business technology teams across a varied enterprise environment.

What will you be doing?

• Administer, support and continuously improve Microsoft 365 services, including Exchange Online, SharePoint Online, OneDrive and Teams.
• Build reusable automation and integrations using PowerShell, Power Automate, APIs and the wider Power Platform.
• Administer and enhance Freshworks and Atlassian Jira Cloud, covering workflows, permissions, automation, integrations and reporting.
• Support Microsoft Defender for Endpoint, including security policies, monitoring, alert investigation, onboarding and vulnerability reduction.
• Identify practical opportunities for AI agents, Microsoft 365 Copilot and workflow automation to improve employee experience and operational efficiency.
• Use operational data, root cause analysis, documentation and platform lifecycle planning to drive continual service improvement.

We tend to look for people with:

Essential skills and abilities:

• Strong practical administration experience across Microsoft 365, including Exchange Online, SharePoint Online, OneDrive and Teams.
• Good knowledge of Microsoft Entra ID, identity and access management, permissions, governance and policy management.
• Strong PowerShell skills, with practical experience of Power Automate, APIs and operational automation.
• Experience with Power Apps, Power Platform governance, environment management and troubleshooting.
• Practical experience of IT service management, including incident, request, problem and change management, and administering an ITSM platform.

Desirable skills and abilities:

• Experience administering Atlassian Jira Cloud and designing scalable project, workflow, permission and reporting configurations.
• Knowledge of Microsoft Defender for Endpoint, Microsoft Intune, Microsoft Purview, Conditional Access and Zero Trust principles.
• Experience with Microsoft Graph API, Azure Automation, PowerShell 7, Dataverse or Power Platform application lifecycle management.
• Familiarity with Microsoft 365 Copilot, Copilot Studio, AI agents or agentic workflows.
• Experience with Freshworks automation, integrations or endpoint vulnerability management.

Who we are

Ziggo Tech Services (ZTS), part of Ziggo Group and Liberty Global, is the technology engine behind Liberty Global's connectivity and entertainment platforms across Europe.

Our experts design, build and operate the Connectivity, Entertainment, Cloud, Network, IT and digital workplace platforms that support millions of customers and enable some of Europe's leading telecommunications brands. 

Combining deep technical expertise with a culture of innovation, ZTS offers the opportunity to work on complex challenges, cutting-edge technologies, AI innovation and solutions that have real impact at international scale. Join us and help shape the future of connectivity, entertainment and digital experiences across Europe.

We are an equal opportunity employer. We are committed to creating an environment where everyone is respected, supported and able to perform at their best. We welcome applications from people of all backgrounds and circumstances and will provide reasonable adjustments throughout the recruitment process where requested.