Engineering Manager

About Four Seasons:

Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.

At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.

About the location:

Set along 100 acres of pristine beachfront on Okinawa’s west coast, Four Seasons Resort and Private Residences Okinawa will introduce a new expression of resort living in Japan. Designed in harmony with the island’s natural landscape and cultural heritage, the resort will feature guest rooms, private villas, residences, and a beach club, all connected through walkable gardens and open spaces. With a focus on thoughtful design, connection to nature, and the signature service that defines Four Seasons, the resort will offer both guests and team members the opportunity to be part of something truly special in one of Japan’s most unique destinations.

About the role / ポジション概要:

The Four Seasons Resort and Residences, Okinawa is looking for a Engineering Manager to join our pre-opening team. Reporting to the Director of Engineering, this position will support the opening and ongoing operation of the resort by leading daily engineering activities, maintaining the highest standards of safety and functionality, and ensuring that all building systems, equipment, guest areas and back-of-house facilities operate efficiently and

reliably.

Four Seasons Resort and Residences Okinawaでは、卓越したサービスと世界水準のホスピタリティを支えるエンジニアリングリーダーを募集しています。開業準備という貴重な機会を通じて、新たなラグジュアリーリゾートの基盤づくりに携わっていただけるポジションです。本ポジションは、**Director of Engineering（エンジニアリング部長）**のもと、リゾートの開業準備および開業後の円滑な運営を支えていただきます。エンジニアリング部門の日常業務を統括しながら、安全性・機能性・信頼性の最高水準を維持し、館内設備や建築設備、ゲストエリアおよびバックオブハウス施設が常に最適な状態で運営されるよう管理していただきます。

What you will do / 主な業務内容

·        Support the Director of Engineering in managing the daily activities of the Engineering team and coordinating departmental priorities.

·        Participate in pre-opening activities, including inspections, testing, commissioning, snagging and operational handover of building systems and equipment.

·        Supervise preventive and corrective maintenance programs for mechanical, electrical, plumbing, HVAC, refrigeration, life-safety and other property systems.

·        Conduct regular inspections of guest rooms, residences, public areas, back-of-house spaces, plant rooms and equipment to identify maintenance needs and ensure Four Seasons standards are consistently met.

·        Assign, monitor and follow up on work orders, ensuring that repairs and maintenance requests are completed safely, efficiently and within established timelines.

·        Assist with recruiting, training, scheduling, coaching and evaluating Engineering employees while fostering a culture of teamwork, accountability and continuous development.

·        Coordinate and supervise contractors, suppliers and service providers, ensuring that all work complies with contractual requirements, safety standards and applicable regulations.

·        Maintain accurate records of inspections, preventive maintenance, inventories, equipment warranties, technical documentation and statutory certifications.

·        Support departmental budgeting, purchasing, inventory control and energy-conservation initiatives while ensuring responsible use of resources.

·        Respond promptly to equipment failures and operational emergencies and participate in the property’s emergency-response and fire-life-safety programs.

·        Collaborate with other departments to minimize operational disruption and deliver a safe, comfortable and exceptional experience for guests, residents and employees.

·        エンジニアリング部長をサポートし、エンジニアリングチームの日常業務および部門運営を管理する

·        各種設備の検査、試運転、コミッショニング、不具合是正（スナッギング）、運営引継ぎなど、開業準備関連業務に参画する

·        機械設備、電気設備、給排水設備、空調設備（HVAC）、冷凍冷蔵設備、防災設備などに関する予防保全および修繕保全プログラムを管理する

·        客室、レジデンス、パブリックエリア、バックオブハウス、機械室および各種設備の定期点検を実施し、Four Seasons基準の維持・向上を図る

·        修繕・保守作業の依頼内容を管理し、安全かつ効率的に、定められた期限内で完了するよう監督する

·        エンジニアリングスタッフの採用、教育、シフト管理、コーチングおよび人材育成を支援し、協力的で高いパフォーマンスを発揮できるチーム文化を醸成する

·        外部業者、サプライヤー、サービスプロバイダーの業務を監督し、契約内容、安全基準および法令遵守を確保する

·        点検記録、予防保全記録、在庫管理、保証書、技術資料および法定点検関連書類を適切に管理する

·        部門予算の管理補助、購買業務、在庫管理、省エネルギー施策の推進を行い、効率的な資源活用を図る

·        設備故障や緊急事態発生時に迅速に対応し、防火・防災・緊急対応プログラムへ積極的に参画する

·        他部門と連携しながら、業務への影響を最小限に抑え、お客様・レジデンス・従業員に安全で快適な環境を提供する

What you will bring / 応募資格

• Degree, technical diploma or professional certification in Mechanical, Electrical, Civil or Industrial Engineering, Facilities Management, or a related discipline.
• A minimum of three to five years of progressive engineering or facilities-management experience, preferably within a luxury hotel, resort or complex property environment.
• Previous supervisory or management experience, with demonstrated ability to lead and develop a technical team.
• Strong working knowledge of HVAC, electrical, plumbing, mechanical and life-safety systems, as well as preventive-maintenance and work-order management programs.
• Strong problem-solving, organizational and communication skills, with the ability to manage multiple priorities in a fast-paced environment. Proficiency in Japanese is required; working knowledge of English is highly preferred.
• 機械工学、電気工学、土木工学、工業工学、ファシリティマネジメント、または関連分野における学位、専門資格、もしくは同等の技術資格を有する方
• エンジニアリングまたは施設管理分野において、3～5年以上の実務経験をお持ちの方
• ラグジュアリーホテル、リゾート施設、複合施設等での勤務経験をお持ちの方歓迎
• スーパーバイザーまたはマネジメント経験を有し、技術チームの育成・指導実績がある方
• 空調設備（HVAC）、電気設備、給排水設備、機械設備、防災設備に関する実践的な知識を有する方
• 予防保全管理やワークオーダー管理システムの運用経験をお持ちの方
• 優れた問題解決能力、計画力およびコミュニケーション能力を有し、変化の速い環境下で複数案件を管理できる方
• 日本語での業務遂行能力必須
• 英語でのコミュニケーション能力をお持ちの方歓迎

What we offer / 待遇・福利厚生

• Competitive Salary, wages, and a comprehensive benefits package
• Excellent Training and Development opportunities
• Complimentary Accommodation at other Four Seasons Hotels and Resort
• 50％F&B outlet discount for other Four Seasons Hotel in Japan.
• Complimentary Dry Cleaning for Employee Uniforms or Business Attire
• Complimentary Employee Meals
• Social insurance
• Define contribution benefit
• Yearly health checks up
• 経験・能力を考慮した競争力のある給与体系
• 各種社会保険完備
• 確定拠出年金制度
• 年次定期健康診断
• 充実した研修・キャリア開発プログラム
• 国内外のFour Seasonsホテル・リゾートにおける宿泊優待制度
• 日本国内のFour Seasonsホテル内レストラン・バー利用時の従業員割引（50％）
• ユニフォームおよびビジネスウェアのクリーニングサービス
• 従業員食堂利用（無料）

Schedule & Hours / 勤務条件

• This is a full-time position.
• 40 working hours per week.
• 10 days off every month except February (9 days)
• 雇用形態：正社員
• 所定労働時間：週40時間
• 公休日数：月10日（2月のみ9日）

* Successful candidates must possess legal work authorization for Japan.

* 日本国内で就労可能な有効な就労資格をお持ちの方に限ります。

Please note that due to the large number of responses we receive, only candidates being considered for the above position will be contacted for an interview.

なお、多数のご応募をいただくため、選考を通過された方のみに面接のご案内を差し上げます。あらかじめご了承ください。