Full-Time
Guest Experience Supervisor
Updated on 9/3/2026
NEXDINE Hospitality
Dining and hospitality management
Compensation Overview
$21/hr
North Manchester, IN, USA
In Person
Certification
 Food Service & Hospitality (1) |
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- A high school diploma or equivalent.
- One to three years of experience in a similar position.
- Specialized training in catering.
- Leadership, team orientation, communication proficiency, customer/client focus, ability to work under pressure, and scheduling skills.
- Ability to operate kitchen equipment and standard office equipment.
- Ability to sit, reach, bend, kneel, stoop, climb, push, pull, and lift items weighing 40 pounds or less.
- Ability to stand for long periods and use manual dexterity, auditory and visual skills, and follow written and oral instructions and procedures.
- Provide oversight of daily dining services to ensure client and customer satisfaction.
- Inspect supplies, equipment, and work areas to ensure conformance to established standards and arrange for equipment purchases or repairs.
- Build and maintain a working two-plus-week schedule with at least three weeks posted.
- Purchase food and other supplies as needed, maintain quality control practices for receiving products, and maintain vendor relationships when assigned.
- Assist with determining staff requirements and scheduling to ensure timely delivery of services.
- Maintain company standards for safety, food handling, sanitation, uniform guidelines, and productivity.
- Assist with event menu writing and food-cost control using appropriate recipes and costing measures with the Chef Manager or Chef.
- Assist with food production.
- Assist with planning, execution, and coordination of events according to client standards with the Chef Manager or Chef.
- Assist with setting up and breaking down catering events, including seating arrangements, decorations, and food displays, and supervise staff during event execution.
- Meet with prospective clients to review event requirements and execution, including menu creation, setup and breakdown requirements, and scheduling, when assigned.
- Adhere to budgetary guidelines determined by the Chef Manager or Chef.
- Record production and operational data, and compile and maintain records of food use and expenditures.
- Assist with financial recordkeeping for all aspects of operations.
- Assist with inventory management when assigned.
- Instruct, train, and supervise cooks, servers, and utility workers in food preparation, cooking, garnishing, presentation, and service when assigned.
- Provide attentive, approachable customer service by greeting and thanking customers.
- Perform other assigned duties.
- Culinary school certificate or degree.
- Microsoft Office Suite experience.
- ServSafe Certification.
- Choke Safety Certification.
- Allergen Awareness Certification.
NEXDINE Hospitality is a hospitality-services company managing dining and related guest experiences for organizations. It designs and operates food programs for workplaces, senior-living communities, independent schools, and other institutions. Services combine culinary operations, hospitality staffing, nutrition, safety, and client-specific program management. NEXDINE operates client-specific food programs rather than a restaurant chain, combining culinary management with procurement, nutrition, staffing, hospitality standards, sanitation, compliance, and daily service inside workplaces, schools, and senior communities.
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