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Walmart

Sells groceries and essentials in stores and online

Front End Coach

Retail Store ManagementConfirmed live in the last 24 hours
Full-timePort Allen, LA, USAIn-person

About the Job

Requirements

  • Have two years of college, or one year of retail experience and one year of supervisory experience, or two years of general work experience and one year of supervisory experience.
  • For facilities that sell firearms, successfully complete a firearms-specific criminal background check and firearms-authorized training.
  • For facilities that sell only ammunition and have applicable state-specific requirements, hold a current state-issued Certificate of Eligibility.
  • Attend and successfully complete all job-required trainings and assessments, including Academy and Open Door trainings.

Responsibilities

  • Lead and develop teams by teaching, training, actively listening to associates, touring stores, providing feedback, and communicating and collaborating with associates at all levels about store operations, technology, merchandising, business initiatives, and company direction.
  • Introduce and lead company change efforts by providing clear expectations and guidance, implementing business solutions, and communicating business objectives to teams.
  • Model and demonstrate customer service standards to store associates by following the One Best Way service model and supporting customer service initiatives, including Store of the Community and community outreach programs.
  • Ensure customer needs, complaints, and issues are resolved; develop and implement action plans to correct deficiencies and provide process-improvement leadership to ensure a high-quality customer experience.
  • Drive financial performance and sales for the designated store area by reviewing and evaluating profit-and-loss statements; managing and assisting with budgeting, forecasting, and expense control; and confirming expenses are indexed to sales.
  • Monitor and ensure effective merchandise presentation, seasonal transitions, inventory flow, and operational processes.
  • Develop and implement action plans to mitigate shrink and achieve sales and profit goals for the business area.
  • Provide supervision and development opportunities for hourly associates by hiring, training, mentoring, assigning duties, setting clear expectations, recognizing associates, communicating expectations consistently, and developing qualified associates to meet staffing needs and company growth potential.
  • Coordinate, complete, and oversee job-related activities and assignments by maintaining relationships with key stakeholders, supporting plans and initiatives to meet customer and business needs, identifying and communicating goals and objectives, building accountability and measuring progress, addressing improvement opportunities, demonstrating adaptability, and promoting continuous learning.
  • Promote belonging in the workplace and build high-performing teams by respecting differences in people, cultures, ideas, and experiences and creating opportunities for associates to thrive and perform.
  • Work collaboratively to build strong and trusting relationships and communicate with impact, energy, and positivity to motivate and influence.
  • Attract and retain talent, empower and develop talent, and recognize associates’ contributions and accomplishments.
  • Maintain and promote integrity, ethics, and compliance; model company values; hold oneself and others accountable; and support company goals through actions such as fostering belonging, eliminating waste, and participating in local giving.
  • Deliver results while putting customers first, adapting to how, where, and when customers shop, and applying the Every Day Low Price and Every Day Low Cost business models to plans.
  • Make decisions based on data insights and analysis, balance short- and long-term priorities, and consider customers, associates, shareholders, suppliers, business partners, and communities in planning.
  • Drive continuous improvement, adopt and encourage the use of new technologies and skills, and support others through change.

Desired Qualifications

  • Complete a Bachelor of Science in Business Management and Leadership through Live Better U and Bellevue University.
  • Have general work experience supervising five or more direct reports, including responsibility for performance management, mentoring, hiring, and firing.

About the Company

Walmart

Sells groceries and essentials in stores and online

Walmart sells groceries, household essentials, clothing, and electronics through stores and online marketplaces for consumers around the world. Its everyday low price model combines large purchasing volumes with distribution networks that move goods to stores and customer homes. Shoppers can browse online, collect orders at a nearby store, or request delivery, while third-party merchants use its marketplace and fulfillment services to reach customers. The group earns revenue from merchandise sales, memberships, advertising, and services, and also operates pharmacies, optical centers, and digital payments businesses. Walmart opened its first discount store in 1962 and is headquartered in Bentonville, Arkansas.

Company size
10,001+
Company stage
IPO
Headquarters
Bentonville, AR
Founded
1962

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