Technical Sales Specialist - Metal Finishings

**The ideal candidate for this role will be based in Tennessee

As a Technical Sales Specialist at MKS Atotech, you will be responsible for providing sales/ account management, technical, commercial, and product application expertise for designated Metal Finishing products through North America. This role partners closely with customers, Sales, Technical Service, Product Management, Marketing and Operations teams to promote product adoption, resolve technical issues, provide training, and identify growth opportunities. The Product Specialist acts as a recognized subject matter expert within their product specialty and supports the successful implementation, performance, and commercialization of products and technologies in the marketplace. In this role, you will report to the GMF Regional Sales Manager.

You Will Make an Impact By:
·         Support sales growth and profitability for designated product lines within assigned territories and customer accounts.

·         Develop and execute sales and marketing plans to achieve revenue and margin objectives.

·         Promote product sales through direct customer engagement and collaboration with Sales and Technical Service teams.

·         Provide technical expertise and support to customers regarding product application, troubleshooting, and process optimization.

·         Respond promptly to customer issues and implement corrective actions to minimize operational disruptions.

·         Conduct technical evaluations utilizing metallographic, analytical, wet chemistry, instrumentation, and other testing methodologies.

·         Deliver technical training to customers, Sales personnel, Technical Service representatives, and other internal stakeholders.

·         Develop and maintain strong relationships with key customers and industry stakeholders.

·         Conduct regular customer visits to review product performance, address concerns, and identify opportunities for business growth.

Skills You Bring:
·         Bachelor’s degree OR 4 years of related experience

·         3+ years of related experience

·         Strong technical knowledge of electroplating chemistry, metal finishing processes, and industrial manufacturing environments.

·         Experience supporting customer accounts through technical service, process optimization, troubleshooting, or product management activities.

·         Proficiency with SAP, BW, forecasting tools, and business reporting systems.

·         Demonstrated ability to work independently with minimal supervision.

·         Strong analytical and problem-solving skills with hands-on troubleshooting capability.

·         Excellent verbal, written, presentation, and interpersonal communication skills.

·         Strong sales, marketing, relationship management, and customer engagement skills.

Supervisory Scope:
·         Individual contributor position with no direct supervisory responsibility.

·         Supports designated product lines and customer accounts across North America.

·         Significant influence on product sales growth, customer retention, technical service effectiveness, and market development activities.

·         Responsible for sales forecasting, technical support activities, and customer relationship management within assigned product specialty.

·         Domestic and international travel to support customer, business, and industry activities, approximately 30-50%.

Physical Demands and Working Conditions:

·         Frequent travel to customer sites, industry events, and MKS facilities.

·         Ability to work in offices, laboratories, manufacturing, and customer environments.

·         Ability to conduct customer visits, presentations, technical demonstrations, and process evaluations.

·         May require exposure to manufacturing and chemical processing environments while adhering to all applicable safety requirements.

Globally, our policy is to recruit individuals from wide and diverse backgrounds. However, certain positions require access to controlled goods and technologies subject to the International Traffic in Arms Regulations (ITAR) or Export Administration Regulations (EAR). Applicants for these positions may need to be “U.S. persons.” “U.S. persons” are generally defined as U.S. citizens, noncitizen nationals, lawful permanent residents (or, green card holders), individuals granted asylum, and individuals admitted as refugees.

MKS Inc. and its affiliates and subsidiaries (“MKS”) is an affirmative action and equal opportunity employer: diverse candidates are encouraged to apply. We win as a team and are committed to recruiting and hiring qualified applicants regardless of race, color, national origin, sex (including pregnancy and pregnancy-related conditions), religion, age, ancestry, physical or mental disability or handicap, marital status, membership in the uniformed services, veteran status, sexual orientation, gender identity or expression, genetic information, or any other category protected by applicable law. Hiring decisions are based on merit, qualifications and business needs. We conduct background checks and drug screens, in accordance with applicable law and company policies. MKS is generally only hiring candidates who reside in states where we are registered to do business.

MKS is committed to working with and providing reasonable accommodations to qualified individuals with disabilities. If you need a reasonable accommodation during the application or interview process due to a disability, please contact us at: [email protected].

If applying for a specific job, please include the requisition number (ex: RXXXX), the title and location of the role