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Hitachi

Diversified tech conglomerate delivering digital solutions

Automation & Communication Service Sales Cluster Manager

Field SalesConfirmed live in the last 24 hours
Full-timeJakarta, IndonesiaNo salary listedIn-person

About the Job

Requirements

  • Hold a bachelor's degree in electrical engineering or mechanical engineering.
  • Have more than 10 years of experience in a sales role and knowledge and understanding of Grid Automation (Automation and Communication) portfolios; a Service Sales-driven background and experience with Grid Automation systems and Service are preferred.
  • Work independently and collaborate in a team setting.
  • Be fluent in spoken and written English and Thai.

Responsibilities

  • Implement the Service sales strategy in collaboration with the Service Sales Manager and/or Service Manager; penetrate the installed base, promote upgrade, retrofit, and value-added solutions, understand channel strategy and related pricing, prepare and review sales plans, propose recovery plans when needed, and regularly update the Service database with changes made at customer sites.
  • Use the Service database to understand the existing installed base, identify and develop sales opportunities for Service products and solutions in existing and new installed bases, and focus on the full Service portfolio to secure profit for assigned Business Units/Product Groups.
  • Generate Service sales leads and develop new market opportunities using market trend information, identifying and exploring potential new service portfolios, and leveraging colleagues’ portfolios through a one-Hitachi approach.
  • Establish long-term customer relationships by understanding customer requirements and applicable regulations, demonstrating technical and service product/solution knowledge to promote Life Cycle Management, registering customer feedback, and ensuring customer satisfaction throughout the sales process.
  • Sell the full service product portfolio to expand the company’s footprint in designated areas; chart and monitor sales proposals and tenders, follow proposal statistics, prepare service offerings based on customer needs in coordination with the local Service Sales Manager and/or Service Manager, communicate contract details in accordance with the company’s offering and strategy, and manage administrative sales processes.
  • Represent service products and solutions during marketing activities, including trade fairs, exhibitions, conferences, and customer meetings, and translate customer needs into relevant service offerings and solutions.
  • Contribute to price and quality risk assessments, register required information in the appropriate customer database, and ensure technical reliability, safety, and cost-effective solutions that meet customer needs and comply with health and safety directives.
  • Take responsibility for personal actions while supporting colleagues and the business in accordance with the company’s safety and integrity values.

Desired Qualifications

  • A Service Sales-driven background and experience with Grid Automation systems and Service.

About the Company

Hitachi

Diversified tech conglomerate delivering digital solutions

Hitachi is a global conglomerate operating in energy, digital solutions, home appliances, and infrastructure to support governments, businesses, and consumers. Its offerings turn data into actionable insights through digital transformation services and Hitachi Energy’s renewable energy and grid solutions. It differentiates itself with an integrated portfolio that combines hardware, software, and services and a emphasis on societal impact and sustainability. Its goal is to build a sustainable society by using technology and data to improve energy efficiency, infrastructure resilience, and quality of life.

Company size
10,001+
Company stage
IPO
Headquarters
Tokyo, Japan
Founded
1910

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