Full-Time

Lift Supervisor

Banff Gondola

Pursuit Collection

Pursuit Collection

1-10 employees

Hospitality company operating iconic attractions and lodges

Compensation Overview

CA$20.50/hr

Banff, AB, Canada

In Person

Category
Food Service & Hospitality
Required Skills
First Aid
Customer Service

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Requirements
  • Guest service-oriented mindset and a passion for delivering memorable experiences.
  • Mature, energetic, dependable, and self-motivated, with strong organizational skills.
  • Proven history of safe work practices.
  • Strong customer service skills.
  • Demonstrates key leadership qualities.
  • Ability to reason, react, and listen with quick, thoughtful judgment while remaining calm under pressure.
  • Computer knowledge and experience.
  • All employees must consent to a criminal record check.
Responsibilities
  • Maintain and contribute to a safe and healthy workplace while enforcing all safety procedures.
  • Support, train, coach, encourage, and ensure that each member of the team provides an interactive and professional guest experience.
  • Cover frontline roles and directly serve guests.
  • Contribute to the overall cleanliness of all gondola facilities, particularly operations department areas.
  • Treat every guest interaction as an opportunity to exceed expectations and resolve guest complaints to the guest’s satisfaction.
  • Maintain friendly, professional relationships with all Pursuit employees.
  • Collaborate with the Operations Manager and Operations Coordinator to coordinate staffing, training, and development.
  • Carry out duties assigned by the Operations Manager.
Desired Qualifications
  • Lift operations experience.
  • First Aid training.
  • Driver’s license.

Pursuit Collection operates a portfolio of iconic travel attractions, lodges, and hospitality experiences across Alaska, the Canadian Rockies, Montana, Iceland, Costa Rica, and Victoria, British Columbia. Since 2016, it has grown into a collection of 18 world-class attractions and 29 distinctive lodges, alongside restaurants, retail, and transportation. Its brands include Sky Lagoon in Iceland, Tabacón in Costa Rica, and Eagle Wing Tours in Victoria. What sets Pursuit Collection apart is its focus on connecting guests to remote, scenic destinations through locally rooted, immersive experiences rather than standardized travel packages. The goal is to connect guests to iconic places through unforgettable, inspiring experiences worth sharing.

Company Size

1-10

Company Stage

N/A

Total Funding

N/A

Headquarters

null

Founded

2018

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Simplify Jobs

Simplify's Take

What believers are saying

  • Q2 2026 revenue hit $133.5 million, up 14.3%, with guidance raised.
  • Eagle Wing Tours acquisition and Flyover sale sharpen focus on higher-return destination experiences.
  • Hotel Whitefish, Tabacón, and Glacier upgrades create multi-year growth through 2030.

What critics are saying

  • Pursuit still depends on weather, especially when Q2 2026 visitation suffered from poor days.
  • West Glacier work-camp opposition highlights wildfire evacuation and community-permit risk in 2026.
  • Selling Flyover removes diversification; one major destination shock can hit earnings fast.

What makes Pursuit Collection unique

  • Iconic destination portfolio spans Banff, Jasper, Glacier, Whitefish, Iceland, and Costa Rica.
  • Hotel Whitefish renovation and Tabacón expansion show disciplined reinvestment into premium assets.
  • Electric Ice Explorer launch proves operational innovation across signature attractions.

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Benefits

Flexible Work Hours

Wellness Program

Mental Health Support

Employee Discounts