Full-Time
Senior Manager, GTM Operations
Posted on 7/31/2026
Workwhile
201-500 employees
Connects vetted hourly workers with businesses
No salary listed
Seattle, WA, USA + 3 more
More locations: Toronto, ON, Canada | San Francisco, CA, USA | New York, NY, USA
Hybrid
Hybrid work is based in office hubs in San Francisco, New York, Seattle, and Toronto.
 Business & Strategy (1) |
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- 5–8+ years of progressive experience in Revenue Operations, GTM Strategy, or Sales Operations at a fast-growing B2B SaaS or technology marketplace environment.
- Deep hands-on experience leveraging modern artificial intelligence and automation tools in a Revenue Operations environment, including Clay, Nooks or Outreach, Gong, HighTouch, and generative artificial intelligence tools such as ChatGPT, Claude, or Custom GPTs.
- Advanced Salesforce administration and architecture skills.
- Expert Excel and Google Sheets financial and capacity modeling capabilities.
- Proficiency in SQL, BigQuery, or Metabase and business intelligence platforms for complex multi-data-source analysis.
- A proven track record of turning messy, manual go-to-market processes into scalable, highly automated operating frameworks.
- Excellent communication and stakeholder management skills, with the ability to challenge senior leadership using data-backed insights.
- High agency, entrepreneurial mindset, and comfort navigating ambiguity in a high-velocity, high-growth environment.
- Architect and scale artificial-intelligence-driven workflows across top-of-funnel and full-lifecycle go-to-market motions.
- Implement automated account scoring, dynamic buyer-intent signal monitoring, and artificial-intelligence-assisted account enrichment to accelerate outbound execution.
- Own, optimize, and connect the go-to-market technology stack, including Salesforce, Clay, Nooks, Gong, HighTouch, Outreach, and ZoomInfo, ensuring seamless data synchronization and pipeline automation.
- Leverage large language models and generative artificial intelligence tools to streamline workflows, generate competitive and account intelligence briefs, and automate routine go-to-market administrative tasks.
- Partner with leadership on annual and quarterly planning, capacity modeling, quota allocation, and territory design using predictive inputs.
- Analyze the end-to-end go-to-market funnel to identify conversion bottlenecks, sales-cycle velocity levers, and annual contract value expansion opportunities.
- Oversee deal structuring, custom quoting mechanics, and rules of engagement.
- Collaborate with Finance to administer, model, and optimize motivational incentive commission structures.
- Help run the end-to-end go-to-market business rhythm by delivering weekly revenue forecasting, pipeline inspection, and performance diagnostics for executive leadership.
- Build advanced dashboards across Salesforce, Metabase, and BigQuery to provide real-time visibility into quota attainment, sales development representative pacing, account penetration, and win/loss diagnostics.
- Maintain go-to-market data hygiene by building automated validation pipelines and governance frameworks across connected systems.
- Serve as the key operational partner and advisor for field-facing representatives and managers regarding process execution, system navigation, and commission tracking.
- Continuously audit sales processes to eliminate manual steps and friction, replacing legacy workflows with automated, artificial-intelligence-assisted solutions.
WorkWhile connects businesses that need hourly workers with vetted labor in sectors like warehouse, light industrial, last-mile delivery, event services, food production, and hospitality. The platform uses advanced screening and background checks to verify workers and lets businesses set an hourly rate for each worker, paying only for filled jobs. The system enables flexible staffing, letting companies scale labor up or down as needed. Workers can manage pay, schedules, and preferences via a mobile app, including next-day pay to shorten the typical payday delay. Revenue comes from charging businesses for the labor provided, with no upfront costs, hidden fees, or long-term contracts. The goal is to efficiently match demand for hourly labor with a reliable, vetted workforce while giving both sides flexibility and cost control.
Company Size
201-500
Company Stage
Series B
Total Funding
$39.5M
Headquarters
San Francisco, California
Founded
2019
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Simplify's Take
What believers are saying
- WorkWhile serves 1.3 million workers across hourly labor categories.
- WorkWhile Money gives workers instant pay and cash-flow forecasting.
- Enterprise AI automation can deepen integrations and raise switching costs.
What critics are saying
- Instawork and Upshift can undercut pricing and customer relationships.
- AI screening errors create legal and reputational blowback after worker incidents.
- Hospitality and logistics concentration exposes WorkWhile to large contract losses.
What makes Workwhile unique
- AI Coach uncovers hidden skills and matches workers across multiple employers.
- WorkWhile combines staffing, certification, and earnings management in one platform.
- Dynamic bonusing and reliability scoring optimize shift fill rates in real time.
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Benefits
Health, vision, & dental premiums
Unlimited time off
Referral bonus
WFH expenses
Growth & Insights and Company News
6 month growth
↑ 0%1 year growth
↑ 3%2 year growth
↑ 1%WorkWhile, an AI-powered labour platform, has launched the WorkWhile Certified Professional Programme to verify hospitality workers' practical skills before deployment. The credentialing system uses WorkWhile Coach, an AI talent agent that conducts structured assessments covering food safety protocols and job-specific tasks. The programme addresses hospitality operators' challenges with inconsistent temporary staffing, where industry estimates place the cost of recruiting and training a single employee at roughly $2,700. Certification is integrated into WorkWhile's platform at no additional cost to employers. The programme currently covers five roles: server, line cook, prep cook, bartender and dishwasher. Certified professionals are already working at stadiums, convention centres and university dining halls across the United States. WorkWhile provides the certification through AI-conducted conversations that assess real-world knowledge and capabilities.
WorkWhile, an AI-powered labour platform connecting businesses with hourly workers, has launched WorkWhile Coach, an AI talent agent that assesses worker skills and matches them with job opportunities across multiple companies. The system conducts conversations with workers to identify their experience and capabilities, including skills they may not have considered. Unlike traditional hiring software that filters applicants, Coach aims to uncover workers' abilities and connect them to roles where those skills are valued. The first application will be WorkWhile's Certified Professional Programme for hospitality workers, which evaluates knowledge through interactive assessments rather than relying solely on CVs. Final hiring decisions remain with human managers. WorkWhile reported 110% revenue growth over the past nine months and currently provides staffing for stadiums, convention centres and universities across the United States.
WorkWhile has appointed tech veteran Simon Khalaf as CEO, with co-founder Jarah Euston transitioning to president and chief operating officer. Khalaf, a longtime board member who previously led Marqeta and held executive roles at Twilio, Yahoo and Verizon, brings over 30 years of experience scaling technology companies. The leadership change comes as WorkWhile reports strong growth, now serving over 1.2 million US workers with 110% growth in the past nine months. The AI-powered labour platform recently launched real-time pay, allowing workers immediate access to earnings, with 91% opting in within weeks. WorkWhile is expanding beyond staffing into worker-focused financial services, aiming to help workers manage and grow their income. Euston will focus on scaling operations whilst Khalaf drives financial stability and operational efficiency.
SAN FRANCISCO, Sept. 2, 2025 /PRNewswire/ - WorkWhile, the leading AI-powered labor platform, today announced the nationwide launch of its groundbreaking "Unemployment is Dead" campaign, a bold initiative to redefine economic prosperity by recognizing and empowering America's flexible workforce.
WorkWhile, an AI-powered labor platform, raised $23 million in Series B funding led by Rethink Impact, with participation from Khosla Ventures and others. The funds will accelerate growth in the $650 billion global staffing market. Simon Khalaf, former Marqeta CEO, becomes COO amid 10x growth over three years. WorkWhile's AI-driven platform connects over one million workers with flexible shifts, achieving high fill and show rates, and was ranked 412th in the 2024 Inc 5000 list.