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Eurofins

Global lab testing and analytics network

Naturwissenschaftler - m/w/d

Customer SupportUpdated on Nov 8
Full-timeTrier, GermanyNo salary listedIn-person

About the Job

Requirements

  • A completed degree in natural sciences or comparable technical or natural-sciences training, such as CTA or laboratory technician training.
  • Initial professional experience in environmental analytics is advantageous but not required.
  • Good knowledge of Microsoft Office and basic technical understanding.
  • Ability to use digital tools and IT systems and to learn new applications quickly.
  • Very good command of German, both spoken and written.
  • Ability to work independently and with a customer-oriented approach.
  • Reliability, structure, teamwork, quick comprehension, and a solution-oriented approach.
  • Interest in learning, developing professionally, and continuously expanding knowledge.

Responsibilities

  • Provide customers with technical and administrative support in the correct and timely handling of orders throughout the entire process chain, acting in the capacity of test manager.
  • Advise customers on selecting analysis programs, and prepare, validate, and send test reports and invoices.
  • Review the plausibility of laboratory-generated analysis results and handle complaints through to resolution.
  • Serve as the technical point of contact between customers, sample registration, and the laboratory on questions about the Eurofins Umwelt product portfolio and applicable regulations and requirements.
  • Build ongoing customer relationships with existing customers through inside sales and represent Eurofins to its customers.
  • Promote the company's digital online services to customers.
  • Work with the team to make products accessible to customers and continually improve customer service.

Desired Qualifications

  • Initial professional experience in environmental analytics.

About the Company

Eurofins

Global lab testing and analytics network

Eurofins provides global laboratory testing and analytical services to verify the safety, authenticity, and quality of products across food, water, medicine, and the environment. It operates a network of more than 900 laboratories in over 60 countries, offering access to more than 200,000 analytical methods. Its product work involves running specialized tests—using chemistry, biology, and other scientific techniques—to confirm origin, composition, and compliance of samples, such as detecting wine fraud or contaminant presence. The company differentiates itself through its massive, distributed lab network and broad portfolio, enabling standardized testing at scale and fast turnaround across many industries, rather than relying on a single specialty or location. Its goal is to protect public health and safety by delivering accurate, comprehensive testing data and helping clients meet regulatory and quality requirements.

Company size
10,001+
Company stage
IPO
Headquarters
Luxembourg
Founded
1987

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