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Guzman y Gomez

Runs Mexican restaurants serving made-to-order meals

Restaurant Manager

Full-TimeUpdated on 10/20/2026
A$80k - A$90k/yr+ Bonus structure + Equity partnership
Mid
Burpengary, Australia
In Person
Food Service & HospitalityFood & Beverage Operations Management

About the job

Requirements
  • Strong management experience in a fast-paced hospitality, retail, or customer-focused environment.
  • Proven experience leading, developing, and motivating large teams.
  • Confidence managing a high-volume operation and leading through busy service periods.
  • A track record of delivering strong customer experiences and operational results.
  • Commercial awareness and experience managing sales, labour, food costs, and other financial key performance indicators.
  • Strong recruitment, coaching, and performance management capability.
  • The ability to develop other leaders and build a strong management team.
  • A hands-on leadership style, with comfort working on the floor, leading from the front, and setting the standard.
  • The ability to balance people leadership with commercial performance.
Responsibilities
  • Lead the overall day-to-day operation of the restaurant.
  • Build, coach, and develop a high-performing leadership and Crew team.
  • Recruit people and develop a pipeline of future Shift Leaders and Managers.
  • Create an energetic, positive, and accountable team culture.
  • Deliver an exceptional guest experience.
  • Drive operational key performance indicators across service, quality, sales, labour, and food costs.
  • Manage restaurant financial performance, including sales, labour, cost of goods sold, inventory, and controllable expenses.
  • Manage rostering, recruitment, performance management, and broader people processes.
  • Maintain standards across food quality, food safety, people safety, and restaurant presentation.
  • Lead busy service periods from the floor and set the standard for the team.
  • Identify opportunities to grow sales, improve profitability, and strengthen restaurant performance.
  • Ensure compliance with company systems, policies, and operational standards.
  • Work with the wider leadership network to continuously improve and deliver results.
Desired Qualifications
  • Previous quick-service restaurant experience.

About the company

Guzman y Gomez runs quick-service restaurants serving made-to-order Mexican-inspired food to guests across Australia, Singapore and Japan. Its menu includes burritos, tacos and nachos assembled with a choice of fillings, alongside breakfast meals and smaller portions. Customers eat in restaurants or order through drive-throughs, takeaway counters and the GYG app, which links purchases to its rewards program. GYG publishes ingredient details and says its food excludes added preservatives, colours, artificial flavours and unacceptable additives; restaurant sales and franchise royalties support the business. Founded in Sydney in 2006, the company is headquartered in Surry Hills, New South Wales, Australia.

Company Size

10,001+

Company Stage

N/A

Total Funding

N/A

Headquarters

Surry Hills, Australia

Founded

2006

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Simplify's Take

What believers are saying

  • The restaurant network is selling more: GYG's August 2026 results report 17.9% network-sales growth.
  • Applicants have several entry paths: GYG lists crew-to-management roles and Hola Central jobs in finance, technology and operations.
  • Staff recognition has a shared channel: GYG reports 90% Workvivo activation and over 100 weekly nominations connecting crews with headquarters.

What critics are saying

  • U.S. opportunities ended with an exit: August 2026 reporting confirmed GYG's withdrawal and A$67.3 million in FY26 discontinued-operations losses.
  • Restaurant hiring is partly decentralized: GYG's franchisees employ their own crews and manage day-to-day staffing.
  • Supply-chain labor risks differ: November 2025's assessment rated protein sourcing elevated, packaging moderate-to-high, with potential risks in uniforms and construction.

What makes Guzman y Gomez unique

  • GYG claims a chicken-sourcing distinction: its prospectus describes exclusively fresh, free-range chicken as unique among Australian quick-service market leaders.
  • Kitchens use an in-house system: GYG designed its operating platform and stickers to coordinate made-to-order meal preparation.
  • Franchise preparation starts early: GYG trains operators 9-12 months before opening, with dedicated opening teams and culinary and operations coaches.

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