Vault Technician

Business Unit: Company 3 
Position: Vault Technician
Location: New York, NY (On-Site)
Hours of Operation: 9:00pm - 5:00am ET (Overnight)
Requisition Number: 1070
*Pay Range: $20.00 USD hourly 

POSITION SUMMARY: 
The Vault Technician is responsible for handling both physical and digital shipping and receiving for a fast-paced, world-renowned Film & Television Post-Production studio. This position is an opportunity to learn about the post-production business and be part of a driven, dynamic, and dedicated team.

MAIN DUTIES: 
As a Vault Technician, you will be responsible for shipping and receiving, providing technical assistance, and maintaining the vault inventory.  

Vault: You will accurately log metadata of incoming physical media into the inventory system and barcode elements upon receipt, keep the vault room tidy by shelving, re-shelving, shifting, and re-packing media (film, video tape, and hard drives), and guarantee accurate tracking and shelf location of all in-house physical media. You will: 

• Locate elements for clients, staff, and other Company 3 business units 
• Securely pull physical media in a timely manner for production use and return elements to vault storage when their use is complete 
• Conduct periodic audits of all vault elements to maintain accuracy of database 

Shipping: You will be responsible for the security of all outgoing media. You will pull elements for delivery and arrange for dispatch of couriers or overnight shipments, destroy elements as requested by account representatives, and assist Studio Operations with asset returns to clients.

Receiving: You will dispatch couriers to pick up physical media, documents, and supplies as requested, take responsibility for secure receipt of all incoming shipments and provide signature proof, and accurately match shippers to goods received. You will also oversee distribution of incoming mail/packages to staff.

Technical Assistance: You will perform virus scans of incoming hard drives, plugging in and mounting shuttle drives for the remote Dailies and Commercial Prep teams, as well as unplugging before being released back to client following ingest. You will also label all LTO media accordingly. 

General Duties: In addition to the duties listed above, you will learn and keep up to date on all work instructions, Vault and Data I/O security procedures, and policies. You will also:

• Compose articulate, accurate, and timely e-mail and Teams correspondences 
• Answer phones and contact staff and clients concerning receipt, vaulting, and shipment of elements 
• Maintain organized workspace as it is visible to all guests, clients, and staff 
• ​​Other duties as assigned 

WHAT YOU BRING: 
The ideal candidate must be have working knowledge of common digital file transfer methods, as well as working knowledge of various file formats used in Film & Video post-production. They will be knowledgeable in handling hard drive media and able to distinguish between different connections and formats, as well as other time-based media formats. They will also have the ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals, and execute instructions furnished in written, oral, or diagram form. Additional desired skills include:

• Strong troubleshooting and problem-solving skills.
• Ability to multi-task under pressure with minimal supervision. 
• Proficiency with computer systems and applications on Mac & PC.
• Ability to work all shifts including nights, weekends and holidays as needed.
• Previous experience in a post-production environment is preferred.

ABOUT THE COMPANY:
Company 3, including its various business units and family of brands, provides a full range of Creative Services for content creators, including conceptual design, pre-vis, look development, ideation and rapid prototyping, 3D animation/CGI, motion graphics/designers, matte painting, compositing, dailies and production services, color grading, post-production finishing, marketing/trailers, live-action production, experiences, and more.

Diversity and Inclusion at Company 3:

Creativity has diversity at its core. We celebrate the value of each unique experience by being dedicated to fostering the most diverse, equitable, and inclusive culture where every employee feels empowered and safe to show up to work as their full self.

It is our policy to provide equal employment opportunities to all applicants and employees. Please inform the Company's HR representative if you need assistance completing any forms or otherwise need any accommodation or support in order to participate in the application process.

*The listed pay range represents the lowest to highest range that we in good faith believe we would pay for this role at the time of this posting. This range may be modified in the future. An employee’s pay position within the range may be based on several factors including, but limited to, relevant education, qualifications, certifications, experience, skills, seniority, geographic location, local currency exchange rates, performance, shift, travel requirements, sales or revenue-based metrics, applicable law, and business or organizational needs. 

The benefits for eligible part-time employees working 25 or more hours per week and full-time employees in the US include a comprehensive package of health, retirement, and insurance benefits and paid time off. The benefits for eligible project hires and part-time employees working less than 25 hours per week in the US include retirement, select insurance benefits, and where required by law, health benefits. For roles filled in Canada and other territories, local benefits plan offerings as adopted and amended from time to time will apply.

The above compensation and benefits information is provided in accordance with various state, provincial, and local pay transparency laws.

This position is for an existing vacancy. Both external and internal candidates can apply for this role through the Company’s Career Page. The Company generally only contacts those individuals who have submitted an application which it wishes to interview. The application window for this position is expected to close by January 23, 2027.