Quality Control Auditor - Supply Services/Publications and Document Control

The Quality Control Auditor (Supply Services) performs independent, risk-based audits, inspections, spot checks, and follow-up reviews of Supply and Services functions. The assigned scope may include the Clothing Initial Issue Point/Central Issue Facility (CIIP/CIF), Subsistence Supply Management Office (SSMO), Installation Property Book Office (IPBO), Supply Support Activity/retail supply operations (SSA), Ammunition Supply Point (ASP), and other logistics functions assigned by the Quality Assurance Manager (QAM).

The position applies the Fort Sill Quality Control Plan (QCP), contract PWS/PRS requirements, ISO 9001:2015 principles, applicable statutes and regulations, approved SOPs/WIs/forms, and current technical publications. The Auditor documents objective evidence in controlled Quality records, supports corrective action and improvement, and validates publications and document-control requirements for assigned departments. When appointed in writing, the employee also serves as the Publications Coordinator or designated alternate. The position does not own the Supply processes it audits and must preserve independence, objectivity, and evidence-based judgment.

• Quality Assurance and Audit Execution:

  • Risk-based audits and inspections. Plan and perform audits, inspections, spot checks, and follow-up reviews assigned by the QAM, using risk, PRS criticality, prior findings, trends, customer or Government observations, open corrective actions, safety interfaces, and mission impact as planning inputs.

  • Requirements analysis. Interpret and apply the contract, PWS, PRS, QASP as applicable, QCP, Master PRS Table, department SOPs/WIs/forms, Army regulations and pamphlets, DoD publications, FAR provisions, technical manuals, and other approved directives relevant to the audited activity.

  • Audit tools and sampling. Develop, maintain, and use approved audit checklists or worksheets; apply documented lot-size, sampling, Acceptable Quality Level (AQL), timeliness, and quality criteria applicable to the PRS task.

  • Objective evidence. Collect, evaluate, and retain sufficient evidence from observations, records, system data, interviews, photographs when authorized, checklists, worksheets, forms, and other verifiable sources.

  • Official audit records. Create complete and accurate entries in the QC Audits Register, including scope, requirement source, sampling data, evidence, result, notes, attachments, follow-up indicators, reviewer data, and closure status. Dashboards and summaries support awareness but do not replace the official record.

  • Findings and improvement. Evaluate audit results; identify non-conformances, repeat issues, risks, and Opportunities for Improvement (OFIs); initiate or support required CAR/CAP actions; and verify evidence supporting implementation, effectiveness, validation, and closure as directed.

  • Government and contract issues. Evaluate Government surveillance results, findings, complaints, and PWS/PRS discrepancies; support timely responses, causative research, root-cause analysis, corrective-action development, and routing through approved Quality and Program Manager channels.

  • Quality interfaces. Route safety concerns through the approved safety reporting process, use training evidence or customer feedback when relevant to audit risk, and coordinate with department management without assuming ownership of Safety, Training, Customer Feedback, or Supply operations.

• Supply Services Scope and Systems:

  • Supply operations. Evaluate assigned CIIP/CIF, SSMO, IPBO, SSA/retail supply, central receiving, storage, inventory, issue, turn-in, property-accountability, packing and crating, transportation support, sensitive-item, and ASP/ammunition activities against applicable performance and records requirements.

  • Supply records. Review receipts, issues, inventories, reconciliations, hand receipts, voucher registers, adjustment and discrepancy documents, signature cards, technical and inspection records, suspense files, and other objective evidence needed to verify timeliness, accuracy, completeness, and accountability.

  • Automated information systems. Use and evaluate data from GCSS-Army, ISMS, AFMIS, SAAS-MOD, Munitions History Program, SharePoint, Microsoft 365, and other approved systems as required by the assigned audit scope.

  • Analysis and trends. Collect and analyze performance data; identify adverse trends, recurring conditions, and control weaknesses; and develop clear charts, reports, or management-review inputs using controlled source data.

• Publications and Document Control:

  • Controlled-document validation. Validate that current approved SOPs, WIs, forms, publications, and technical references are available at the point of use or in the approved SharePoint location and are linked to the applicable requirements or Master PRS Table entry.

  • Publications Coordinator duties. When appointed as the Publications Coordinator or alternate, administer the creation, review, approval, publication, distribution, revision, and archival lifecycle for QMS documented information in accordance with SOP BM001 and related work instructions.

  • Review schedules and reminders. Maintain controlled review schedules and status trackers; issue required advance reminders, including 90-day and 30-day notifications where applicable; follow up on overdue actions; and escalate missed review or approval dates through the approved chain.

  • Format and approval control. Review documents and forms for the approved format, numbering, revision history, change number, footer, supporting-document coordination, and completeness; prepare signature packages; and perform or support the final QC verification before release.

  • Publication and archive records. Publish approved controlled copies, archive superseded versions, update applicable control indexes and SharePoint metadata, retain objective evidence of approvals and distribution, and maintain records so they remain legible, identifiable, retrievable, and protected from unauthorized change or deletion.

  • Technical publications. Maintain or validate the technical reference library for supported materiel, including electronic manuals, ETMs/IETMs, technical bulletins, technical manuals, and approved OEM references; use APD and AESIP/LDAC resources; verify currency at the required frequency; control obsolete references; and document inventories, checkout, transmittal, updates, and custodian notification when applicable.

  • Forms control. Maintain or validate the master forms index; coordinate department-requested changes; confirm approved format and revision data; publish the current form; and ensure obsolete or superseded forms are removed from active use in accordance with the governing procedure.

  • DA Form 1687 administration. Receive and review DA Forms 1687 and required supporting appointment or assumption-of-command documents for completeness; maintain the approved SharePoint signature-card repository, tracker, and required files; monitor expirations; issue advance notices; document changes or removals; and remove expired authorizations in accordance with the current approved procedure.

  • SharePoint and workflow controls. Use approved SharePoint lists, libraries, versioning, views, and workflow automation to monitor review, signature, publication, and archival status; investigate exceptions and confirm that automated actions produced a complete, accurate, and retrievable controlled record.

• Communication and Program Support:

• • Technical communication. Prepare concise audit reports, technical papers, procedures, work instructions, flowcharts, correspondence, briefing slides, and management-review materials; communicate evidence, risk, and required actions clearly to employees, supervisors, managers, the QAM, and authorized Government representatives.

  • Program support. Participate in Quality Reviews, Management Reviews, Process Improvement Teams, corrective-action reviews, training development, customer-complaint review, and other Quality or operational-improvement activities as assigned.

  • Professional conduct. Plan and complete work independently, protect controlled and sensitive information, meet suspense dates, maintain attention to detail, collaborate professionally, and perform other related duties within the scope of the position as assigned.

• High school diploma or equivalent.
• A minimum of three years of progressively responsible experience in supply operations, quality control, auditing, compliance, investigations, records management, publications/document control, or a closely related field; an equivalent combination of formal training and experience may be considered.
• Working knowledge of one or more Army supply functions, such as retail supply/SSA, property book operations, subsistence, clothing issue, ammunition supply, storage, inventory, receipt, issue, turn-in, or accountability.
• Ability to interpret and apply PWS/PRS requirements, approved procedures, Army and DoD publications, technical manuals, records requirements, and ISO 9001:2015-aligned Quality Management System controls.
• Demonstrated ability to gather and evaluate objective evidence, apply sampling or checklist criteria, analyze root causes and trends, write clear reports, and make impartial evidence-based conclusions.
• Proficiency with Microsoft Word, Excel, Outlook, and SharePoint; ability to learn or use approved workflow automation, document-signature, dashboard, and supply information systems required by the assignment.
• Strong attention to detail, organization, follow-through, professional communication, and ability to work independently and collaboratively while maintaining auditor objectivity.
• Ability to pass the pre-employment drug test and background screening.
• Ability to receive a favorable Tier 1 investigation result and obtain and maintain a Common Access Card (CAC).
• Possession of a REAL ID-compliant, state-issued driver's license.

Desired Qualifications:

• Bachelor's degree in supply chain management, logistics, business, quality, information management, or a related field.
• Internal auditor training or a quality/process credential such as ASQ CQIA/CQA, ISO 9001 internal auditor, or Lean Six Sigma.
• Experience with publications coordination, QMS document control, records management, SharePoint libraries/lists, Power Automate, PDF digital-signature workflows, revision control, or controlled-document indexes.
• Experience with GCSS-Army, ISMS, AFMIS, SAAS-MOD, Munitions History Program, APD, AESIP/LDAC, or comparable logistics systems.
• Knowledge of supply storage and warehouse operations, ammunition supply point operations, item classification, technical publications, Army records requirements, and related additional skill identifiers.

Physical Demands and Work Environment:

• Work is generally performed in an office environment; however, duties require regular access to warehouses, storage areas, supply activities, ammunition support areas when authorized, and outdoor locations with possible exposure to extreme climatic conditions, noise, dust, moving equipment, and other operational hazards.
• Work may require lifting up to 50 pounds; stooping; climbing; walking over uneven surfaces; prolonged standing; prolonged sitting; and use of required personal protective equipment in designated work areas.

Work Where it Matters

Akima Facilities Operations (AFO), an Akima company, is not just another federal facilities contractor. As an Alaska Native Corporation (ANC), our mission and purpose extend beyond our exciting federal projects as we support our shareholder communities in Alaska.

At AFO, the work you do every day makes a difference in the lives of our 15,000 Iñupiat shareholders, a group of Alaska natives from one of the most remote and harshest environments in the United States.

For our shareholders, AFO provides support and employment opportunities and contributes to the survival of a culture that has thrived above the Arctic Circle for more than 10,000 years.

For our government customers, AFO sustains mission readiness and ensures quality of life by maintaining high value assets and operations at peak performance and successfully manages these operations through accurately forecasting, managing, and aggressively controlling costs.

As an AFO employee, you will be surrounded by a challenging, yet supportive work environment that is committed to innovation and diversity, two of our most important values. You will also have access to our comprehensive benefits and competitive pay in addition to growth opportunities and excellent retirement options.