Corporate Manager of Business Office Administration
About the job
- Demonstrated senior-level business office experience in senior living, healthcare, hospitality, or a multi-site environment.
- Experience developing training, policies, procedures, workflows, and operational standards.
- Strong analytical, project-management, facilitation, written, and verbal communication skills.
- Strong knowledge of payroll, human resources administration, financial processes, recordkeeping, regulatory tracking, and administrative controls.
- Proven ability to influence, coach, and lead through relationships without direct reporting authority.
- Proficiency with Microsoft Office, learning platforms, payroll and human resources systems; ability to travel as business needs require.
- Partner with Accounting, Payroll, Human Resources, Regulatory, Risk Management, Operations, and IT to develop and maintain policies and procedures.
- Translate requirements into clear community-level practices and reinforce consistent policy application.
- Monitor compliance, analyze trends, communicate risks, and support corrective action plans and audit readiness.
- Lead regular Business Office Manager meetings and provide timely functional updates and resources.
- Build partnerships with community, regional, and Home Office leaders to resolve issues and drive continuous improvement.
- Maintain a centralized library of current policies, procedures, standards, and training resources.
- Support appropriate system access and permissions and coordinate guidance for systems used by Business Office Managers.
- A bachelor's degree in Business Administration or a related field is strongly preferred.
About the company
Aegis Living operates a network of senior living communities in Washington, California, and Nevada that provide assisted living and memory care. Each community offers housing, meals, personal care, and access to activities and specialized memory support, with care teams delivering daily support in a residential setting. The company emphasizes person-centered care through its 'Dare to Care' culture, and continually adopts new technologies and practices to improve resident life and operations. Compared with others, Aegis Living differentiates itself through its strong culture, ongoing staff development, recognition from industry awards, and a growing footprint of over 38 communities, with a clear mission to create joyful, purposeful environments for residents. Its goal is to help seniors thrive while elevating the standard of senior living and expanding its community presence.
Company Size
1,001-5,000
Company Stage
Growth Equity (Non-Venture Capital)
Total Funding
$28.3M
Headquarters
Bellevue, Washington
Founded
1997
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Simplify's Take
What believers are saying
- Bellevue Overlake opened in September 2026 across from Overlake Medical Center.
- San Rafael opened 101 residences on September 6, 2026, expanding California inventory.
- Dirk Burghartz assumes CEO duties in 2027 after Four Seasons operations experience.
What critics are saying
- Aegis settled a staffing lawsuit for $16.25 million in August 2026.
- The Greenwood NLRB case alleges discipline and discharge retaliation, still unresolved.
- Founder Dwayne Clark's 2027 exit concentrates key-man risk across culture, capital, and acquisition strategy.
What makes Aegis Living unique
- Aegis offers six care levels under one roof, preventing disruptive resident transfers.
- Bellevue headquarters, hospitality-trained leadership, and 37 West Coast communities create regional density.
- Design-led communities won 2024 Night of the Stars and 2026 Newsweek recognition.
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Benefits
Health Insurance
Dental Insurance
Vision Insurance
Flexible Work Hours
Sick Leave
Paid Vacation
Tuition Reimbursement
Training Programs
Professional Development Budget
Growth & Insights and Company News
6 month growth
↑ 12%1 year growth
↑ 12%2 year growth
↑ 12%Clyde hill queen bee could be yours! Real Estate Editor The big Aegis Living-related news this month was the announced retirement of CEO Dwayne Clark, who said he's moving to Arizona. He founded the business almost 30 years ago; it now has about three dozen senior communities in its state, Nevada and California. The company's Dirk Burghartz has been promoted as its next CEO, after a transition lasting into next spring. Clark will remain the company's primary owner.
Aegis Living founder Dwayne J. Clark announces CEO transition as President Dirk Burghartz succeeds him on the company's 30th anniversary. Sep 09, 2026, 11:00 ET SEATTLE, Sept. 9, 2026 /PRNewswire/ - Aegis Living has announced a planned leadership succession that will unfold over the coming year. Dwayne J. Clark, Founder and Chief Executive Officer of Aegis Living, has led the company since its founding in 1997. On July 27, 2027, the 30th anniversary of the company's founding, Clark will transition out of the CEO role, handing the current President Dirk Burghartz the dual role of President and Chief Executive Officer. Additionally, Derek Doke, the current Chief Financial Officer, will assume the expanded role of Chief Financial Officer and Chief Investment Officer. Clark will become the Executive Chairman, remaining actively engaged in the company's vision, culture, and long-term strategy. A Founder's Reflection "When I started, I wanted to build something extraordinary - the finest staff, the highest quality of care, the most beautiful communities, and a culture unlike anything our industry had seen," said Clark. "I can say with tremendous pride that we accomplished that goal - not because of me, but because of the incredible people who chose to build Aegis with me." Clark added: "I am not going away, and I am not really retiring. What I am doing is entrusting Aegis to the next generation of leaders so this company can thrive for another 30 years and beyond." The Next Generation of Leadership Burghartz joined Aegis Living in 2025 as President, after a distinguished career in hospitality and operations with companies like Four Seasons Hotels and Resorts, and has spent the past year partnering closely with Clark on strategy, community operations, and growth. "Dwayne built Aegis into a company that stands alone in our industry," said Burghartz. "It is the honor of my career to be entrusted with the next chapter. Our commitment is simple: protect what makes Aegis extraordinary. Residents, families, and team members can expect the same culture, the same standards, and the same relentless pursuit of excellence." A Company That Redefined an Industry Under Clark, Aegis Living has operated over 60 communities over the past 29 years and pioneered a hospitality-driven model of senior living, assisted living, and memory care that has redefined the category nationally. Aegis Living has been recognized across every dimension of its operation: architecture, sustainability, and design honors for its communities; continued recognition as one of the Best Places to Work in America; and culinary awards for its restaurant-quality dining program. Clark has received numerous lifetime achievement awards in the senior living industry. He is also a nationally bestselling author; an executive producer of film and documentary projects; and an in-demand keynote speaker on the future of aging. He is also the founder and host of the annual EPIC conference, Aegis Living's invitation-only leadership and longevity summit, which has hosted speakers such as President Bill Clinton, Sharon Stone, Kevin Bacon, Terry Crews, and Deepak Chopra. Continuity Through the Transition Clark will remain CEO while transferring day-to-day executive responsibilities to Burghartz and Doke into Q2 of 2027. He will spend much of the year visiting Aegis communities across the West Coast, meeting with residents, families, and team members. "Aegis is not just a company to me - it is my life's work," Clark said. "Watching Dirk, Derek, and this incredible team lead Aegis into its next chapter is the greatest gift a founder could ask for." About Aegis Living Founded in 1997, Aegis Living is a national leader in luxury assisted living, memory care, and lifestyle communities for older adults, operating 37 communities across Washington, California, and Nevada, with additional communities in development. Since its founding, Aegis Living has served more than 60,000 residents and families. Learn more at www.aegisliving.com. About Dwayne J. Clark Dwayne J. Clark is the Founder and incoming Executive Chairman of Aegis Living and one of the most influential voices in senior living. His personal story - from childhood poverty to building one of the country's most acclaimed senior living companies - has been featured across national media. He serves on multiple boards and is actively engaged in longevity research, filmmaking, and advocacy for aging with dignity. Clark is relocating to Scottsdale, Arizona, with his wife Terese. SOURCE Aegis Living
Aegis Living Founder passing the torch to new CEO in planned leadership transition. Aegis Living is getting a new top leader as the company crosses three decades operating in senior living next year. Aegis Living Founder Dwayne Clark is transitioning to executive chairman and handing the reins to the company's president, Dirk Burghartz, who will work as both chief executive officer and president after the transition. Clark is remaining CEO while stewarding Burghartz and Doke into their roles in the second quarter of 2027. Aegis CFO Derek Doke is assuming a newly expanded CFO and chief investment officer role with the move, according to Aegis. Clark, who founded the company in 1997, stressed that although he was moving out of the CEO role, he is "not going away, and I am not really retiring." "What I am doing is entrusting Aegis to the next generation of leaders so this company can thrive for another 30 years and beyond," Clark said in a press release. Burghartz joined Aegis Living in 2025 as president with experience including almost two decades spent as a leader with Four Seasons. He has also previously worked as president of Arcis Golf. This is a developing story that will be updated. Companies featured in this article: Tim is a lover of bad jokes and board games. When he's not hunched over his work computer, Tim can usually be found hunched over his personal computer.
Aegis Living, provider of assisted living and memory care services intended to offer a diverse group of community options to meet all seniors' needs, raised $3.35 million of venture funding.
Lewis joined the organization in April of this year, having previously worked as an executive director with Aegis Living and WesleyLife before coming to the life plan community.