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Mayo Clinic

Nonprofit medical center delivering care

Supervisor - Reprocessing and Distribution Services

Clinical Support & Patient AdministrationConfirmed live in the last 24 hours
Full-timeRochester, MN, USA

About the Job

Requirements

  • A high school diploma or GED with previous supervisory experience, or demonstrated leadership ability, is required.
  • Strong organizational, interpersonal, written, and oral communication skills are required.
  • Strong computer skills in Microsoft Office, Excel, word processing, spreadsheets, and computer data entry are required.
  • Must be able to read, write, and understand English.
  • CRCST certification (Certified Registered Central Service Technician) is required within 18 months of departmental hire.

Responsibilities

  • Oversee decontamination, packaging, sterilization, and distribution workflows for surgical instrumentation and equipment.
  • Align staffing with workload and operational demand.
  • Oversee equipment maintenance, preventive processes, and quality compliance.
  • Partner with education and quality leaders to ensure regulatory standards are met.
  • Hire, manage performance, and develop team members.
  • Lead process improvement initiatives focused on quality, efficiency, and regulatory readiness.
  • Support policy development, education, and quality assurance initiatives.
  • Coach, teach, and develop team members.
  • Partner with leadership on process improvement and ensure regulatory readiness and compliance.

Desired Qualifications

  • A bachelor's degree in business administration or a related field, or equivalent, and three years of management experience are preferred.
  • Experience in supply chain operations, customer service, or related environments is preferred.
  • Knowledge of reprocessing principles, quality assurance, inventory control, and continuous performance improvement concepts is preferred.
  • Demonstrated analytical skills and ability to meet project timelines.

About the Company

Mayo Clinic

Nonprofit medical center delivering care

Mayo Clinic is a nonprofit medical organization that provides comprehensive health care by combining clinical practice, education, and research. It treats patients with serious and complex illnesses using multidisciplinary teams and integrates new research findings into care. It differentiates itself with a large integrated academic health system, a focus on high-quality outcomes, health equity programs, and a global reach. Its goal is to advance medical knowledge, improve patient outcomes, and educate the next generation of clinicians and researchers.

Company size
10,001+
Company stage
Grant
Total funding
$360.1M
Headquarters
Rochester, MN
Founded
1978

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