Assistant Manager

Job Description

We're looking for an enthusiastic and organized Assistant Manager to join our team at our Edwardsville location (120 E Vandalia St). As an Assistant Manager, you'll play a vital role in driving operational excellence and creating a positive work environment. This position offers the opportunity to develop your leadership skills while supporting both your team and our customers in achieving their goals. If you're a detail-oriented professional with strong interpersonal abilities and a passion for delivering exceptional service, we'd love to hear from you.

• Lead and supervise shifts, ensuring smooth daily operations and adherence to company standards
• Manage employee scheduling, training, and performance to build a motivated and efficient team
• Handle cash management, including register reconciliation, deposits, and financial accuracy
• Interact professionally and empathetically with customers to resolve concerns and ensure satisfaction
• Answer phones, take orders, and provide accurate information in a timely manner
• Maintain store cleanliness and organization, setting an example for team members
• Analyze operational metrics and identify opportunities for improvement and cost optimization
• Delegate tasks effectively and provide constructive feedback to support team development
• Lift and move items up to 25 pounds regularly as part of daily operations
• Collaborate with store leadership to implement new initiatives and drive business goals
• Demonstrate problem-solving skills to address challenges decisively and transparently

Qualifications

**Required Skills & Competencies:**

• Strong math and problem-solving abilities
• Excellent money management and cash handling experience
• Outstanding customer service and communication skills
• Proven employee management and leadership capabilities
• Proficiency with point-of-sale (POS) systems
• Time management and organizational skills
• Conflict resolution and interpersonal skills
• Physical capability to lift up to 25 pounds regularly

**Required Experience & Attributes:**

• Friendly, diligent, and responsible work ethic
• Positive attitude and genuine enthusiasm for the role
• Demonstrated ability to work collaboratively in a team environment
• Experience managing shifts or leading operational teams
• Proven track record of delivering results and meeting goals
• Resilience and adaptability in a fast-paced environment

**Preferred Qualifications:**

• Previous experience in a supervisory or management role
• Knowledge of inventory management and stock control
• Experience with employee training and development
• Familiarity with food safety standards and practices
• Experience in the food service or retail industry

Additional Information

All your information will be kept confidential according to EEO guidelines.