Full-Time
Landscape Management Account Director
Commercial Properties
The Pattie Group
No salary listed
Russell Township, OH, USA
In Person
Associate's
Category
 Sales & Account Management (1) |
|---|
Required Skills
Sales
Computer Networking
CRM
Word/Pages/Docs
Customer Service
Excel/Numbers/Sheets
Microsoft Outlook
Requirements
- A minimum of three years of combined landscape production and sales experience, or similar experience in a related field.
- An associate's degree or more, preferably in the Green Industry.
- A valid driver's license and eligibility to be insured under the company's insurance policy.
- Written and oral communication skills.
- Proficiency in Microsoft Outlook, Microsoft Word, and Microsoft Excel.
- Proficiency in, or ability to learn, customer relationship management software.
- Proficiency in, or ability to learn, company estimating software.
- Computer skills.
- Ability to make effective presentations to potential clients.
- Ability to manage a book of work exceeding $1,500,000 predominantly focused on commercial properties.
- Ability to represent the company in a courteous and professional manner.
- Ability to work with minimal supervision and build and maintain professional relationships with potential clients, vendors, and subcontractors.
- Ability to network and make connections with people.
- Self-motivated, dependable, customer-service-oriented, and able to solve problems.
Responsibilities
- Manage the existing book of accounts and acquire new accounts for the company.
- Renew current work, upsell current clients as needed, acquire new clients, and sell new work upwards of $1,500,000 annually.
- Attend client meetings.
- Make initial contact with clients and take all required measurements.
- Prepare proposals and contracts for clients.
- Make presentations and present proposals and documents to clients.
- Close sales and coordinate job specifics with appropriate personnel.
- Interface with clients and ensure that their concerns are addressed in a timely and professional manner.
- Interface with the company's Garden and Property Manager during the first few months of a contract to ensure client expectations are met and jobs remain on schedule and on budget.
- Ensure that job cost reports are properly analyzed and disseminated.
- Maintain and update customer relationship management software daily with deadlines, meetings, notes, points of contact, and phone conversations.
- Understand and comply with company policies, procedures, and Standard Operating Procedures.
- Assist with implementation of the company's new business development plan.
- Assist Field Supervisors with site visits, walkthroughs, upselling, and estimating.
- Oversee client interaction and keep clients informed about the maintenance process, including green-season and winter-season services.
- Interface with company production and accounting personnel, subcontractors, and vendors throughout the contract.