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The Pattie Group

Landscape Management Account Director - For Commercial Properties

Account ManagementConfirmed live in the last 24 hours
Full-timeRussell Township, OH, USAIn-person

About the Job

Requirements

  • Have a minimum of three years of combined landscape production and sales experience, or similar experience in a related field.
  • Have an associate's degree or higher; a degree in the Green Industry is preferred.
  • Possess a valid driver's license and be insurable on the company's insurance policy.
  • Have written and oral communication skills.
  • Be proficient in Microsoft Outlook, Word, and Excel.
  • Be proficient in or able to learn customer relationship management software.
  • Be proficient in or able to learn company estimating software.
  • Have computer skills.
  • Be able to make effective presentations to potential clients.
  • Be able to manage a book of work exceeding $1,500,000, predominantly focused on commercial properties.
  • Be able to represent the company in a courteous and professional manner.
  • Build and maintain professional relationships with potential clients, vendors, and subcontractors.
  • Be able to network and make connections with people.
  • Require minimal supervision and be self-motivated.
  • Be able to work with an internal company team, help grow the company and create value for clients, and build relationships through prospecting and networking.
  • Have a positive outlook, enjoy challenges and problem solving, demonstrate steady and dependable behavior, be customer-service oriented, and have a strong work ethic.

Responsibilities

  • Renew current work, upsell current clients as needed, acquire new clients, and sell new work of upwards of $1,500,000 annually.
  • Attend client meetings.
  • Make initial contact with clients and take all required measurements.
  • Prepare proposals and contracts for clients.
  • Make presentations and present proposals and documents to clients.
  • Close sales and coordinate job specifics with appropriate personnel.
  • Interface with clients and ensure their concerns are addressed in a timely and professional manner.
  • Interface with the company's Garden & Property Manager during the first few months of a contract to help ensure client expectations are met and jobs stay on schedule and budget.
  • Ensure job cost reports are properly analyzed and disseminated.
  • Maintain and update customer relationship management software daily with deadlines, meetings, notes, points of contact, and phone conversations.
  • Understand and comply with company policies, procedures, and standard operating procedures.
  • Assist in implementing the company's new business development plan.
  • Assist field supervisors with site visits, walkthroughs, upselling, and estimating.

About the Company

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Founded
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