QA Digital Experience Intern

Job Description

About the Role

Are you passionate about digital communication, user experience, and creating engaging workplace solutions? Join our EMEA Quality Assurance (QA) team as an intern and help shape the future of our digital communication and collaboration platforms.

In this role, you will support the development and enhancement of the EMEA QA digital communication environment, including our SharePoint platform and related digital solutions. You will work on projects aimed at improving user experience, employee engagement, communication effectiveness, and the visibility of key quality initiatives across the EMEA organization.

This is an excellent opportunity for a student who wants to gain hands-on experience in digital communications, UX design, SharePoint development, data visualization, and AI-enabled workplace solutions within an international healthcare environment.

What You Will Do

As a QA Intern, you will contribute to a variety of digital transformation and communication initiatives, including:

• Redesigning and optimizing the EMEA QA SharePoint site structure, navigation, and overall user experience
• Conducting user experience assessments, user journey mapping, and usability improvement activities
• Creating engaging digital content, visual communications, infographics, and communication materials
• Supporting Power BI integration and KPI/dashboard visualization initiatives
• Contributing to digital Quality Management System (QMS) solutions and process improvements
• Developing communication materials that promote Quality Culture, Continuous Improvement, and strategic EMEA QA projects
• Exploring and supporting AI-enabled communication and knowledge management solutions
• Collaborating with stakeholders across Quality Assurance, IT, Communications, and Operational Excellence functions

Qualifications

Who You Are

You are currently pursuing a Bachelor's or Master's degree in a relevant field, such as:

• User Experience (UX/UI) Design
• Digital Product Design
• Communication & Multimedia Design
• Human-Computer Interaction
• Information Management
• Digital Marketing
• Industrial or Product Design
• Or a related digital, communication, or technology-focused disciplin

We are looking for candidates who have an interest in digital workplace technologies and possess some of the following skills:

• Knowledge of SharePoint Online and Microsoft 365
• Experience with Power BI and data visualization
• Understanding of user research and usability testing methodologies
• Basic HTML/CSS knowledge
• Strong communication, content creation, and visual storytelling skills
• Interest in artificial intelligence and digital workplace innovation
• Ability to work independently while collaborating effectively with diverse stakeholders

Additional Information

Important Notes:

• To be eligible for an internship, you must be registered as a student for the entire duration of the internship. Formal documentation may be requested at any time during the process.
• Please be aware that the scope and content of our regular internship assignments are not suitable for professionals or MBA students with prior professional work experience.

If you have any questions about the specific details of this position, please contact HR Netherlands [email protected]

Start Date: 1 November

Duration: 5 months minimum 

Full-Time (onsite or Hybrid – depending on location): 36 to 40 hours per week (depending on local regulation), in accordance with company and university requirements. The number of days per week in the office will depend on local Santen office policy.