Account Manager

About Zenzero

Zenzero is one of the UK's fastest-growing technology companies and a top-tier Microsoft Solutions Partner, helping mid-market organisations transform through Managed IT, Cyber Security, Cloud, AI, and Business Applications solutions. As a Deloitte Best Managed Company, Sunday Times Hundred business, and certified B Corp, we're combining rapid growth with a people-first culture.

The Role
We're looking for an ambitious Account Manager to grow and develop relationships across our existing customer base. You'll act as a trusted advisor, helping clients maximise the value of their technology investments while identifying opportunities to expand Zenzero's services and solutions.

Responsibilities

• Manage and grow a portfolio of existing customer accounts.
• Identify and develop new business opportunities within your customer base.
• Prepare and present proposals, solutions, and account plans.
• Build strong relationships with key stakeholders and decision-makers.
• Maintain accurate CRM records, forecasts, and pipeline management.
• Work closely with technical and delivery teams to ensure excellent customer outcomes.
• Achieve and exceed revenue and growth targets.

Requirements

• Proven experience in Account Management, Customer Success, or B2B Sales.
• Experience within IT, Managed Services, Cloud, or Technology is desirable.
• Strong commercial awareness and relationship-building skills.
• Confident presenting solutions and engaging with senior stakeholders.
• Highly organised, self-motivated, and target-driven.
• Comfortable using CRM systems and Microsoft Office.

Benefits

• Private Medical Insurance
• Generous holiday allowance plus your birthday off
• Flexible and hybrid working
• Enhanced pension contributions
• Regular company social events

Why Join Zenzero?

• Join one of the UK's fastest-growing technology businesses.
• Clear career progression and development opportunities.
• Work with industry-leading Microsoft solutions and services.
• Supportive, collaborative, and high-performing culture.