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Better Health Group

Primary care platform enabling value-based care

Medical Assistant

Clinical Support & Patient AdministrationConfirmed live in the last 24 hours
Full-timeEnglewood, FL, USAIn-person

About the Job

Requirements

  • A high school diploma or equivalent is required.
  • Completion of an accredited Medical Assistant program is preferred; CMA, RMA, NCMA, CCMA, or equivalent certification is acceptable.
  • Current CPR/BLS certification is required or must be obtained within organizational guidelines.
  • Knowledge of medical terminology, anatomy, physiology, and clinical office procedures is required.
  • Working knowledge of common medications and disease processes affecting the patient population served is required.
  • Knowledge of HIPAA, OSHA, infection prevention, and CLIA regulations is required.
  • Experience using electronic medical records is required.
  • Proficiency with Google Workspace, including Drive, Docs, Sheets, and Slides, is required.
  • The role requires organizational, prioritization, and time-management skills; verbal and written communication skills to interact with patients, providers, health plans, and internal and external partners; interpersonal collaboration; critical thinking and problem-solving; confidentiality; and the ability to work independently while managing multiple priorities in a fast-paced clinical environment.
  • The role requires the ability to perform clinical physical activities, including patient positioning and transfers; frequent standing, walking, bending, kneeling, reaching, pushing, pulling, and repetitive hand movements; manual dexterity to perform procedures, administer medications, collect specimens, and operate equipment; and the ability to lift, carry, push, or move supplies and equipment weighing up to 15 pounds and assist with heavier patient transfers when appropriate.
  • The role requires the ability to sit or stand for extended periods, visual acuity and hearing sufficient to perform essential functions with or without reasonable accommodation, and the ability to operate standard office equipment, computers, telephones, and clinical devices.
  • Reliable transportation is required to report consistently to scheduled work locations and shifts.

Responsibilities

  • Welcome patients and prepare them for provider examinations by obtaining and documenting patient history, chief complaint, current medications, allergies, medical, surgical, family, and social history, preventive care information, and other relevant clinical information in the electronic medical record.
  • Measure, document, and report vital signs and other clinical observations.
  • Prepare patients and examination rooms for provider visits.
  • Assist providers during examinations, treatments, and in-office procedures.
  • Explain provider instructions, treatment plans, medications, and follow-up care to patients as directed.
  • Administer oral and injectable medications, immunizations, and treatments as directed by the provider and permitted by state regulations.
  • Assist with wound care, dressing changes, bandaging, irrigation of eyes and ears, and other clinical procedures.
  • Initiate and monitor IV infusions when appropriately trained and permitted by state regulations.
  • Perform phlebotomy and prepare specimens for laboratory testing.
  • Perform CLIA-waived laboratory testing in accordance with established procedures.
  • Conduct in-office diagnostic testing, including electrocardiograms, vision screenings, pulse oximetry, peak flow testing, ordered oxygen administration, inhalation treatments, and spirometry.
  • Perform PT/INR testing using approved CoaguChek or Coag-Sense equipment and glucose testing using a glucometer.
  • Complete laboratory quality controls and maintain required testing logs.
  • Clean, disinfect, and sterilize reusable instruments and properly dispose of contaminated materials in accordance with infection prevention standards.
  • Document patient encounters, treatments, diagnostic results, procedures, supplies utilized, and telephone encounters in the electronic medical record.
  • Complete inbound and outbound patient communications, including appointment and medication reminders, transitional care management outreach within two days of hospital or facility discharge, preventive care outreach, care coordination, and scheduling preventive screenings.
  • Support Annual Wellness Visits by preparing Health Risk Assessments, updating preventive care records, and ensuring required documentation is complete.
  • Document completed patient services and maintain patient medical records in accordance with organizational policies and HIPAA requirements.
  • Manage front office responsibilities, including answering telephone calls, greeting patients, scheduling appointments, patient registration and check-in/check-out, processing referrals, prescription refill coordination, and routing clinical and administrative inquiries.
  • Monitor medical supply, pharmaceutical, and disposable clinical-item inventory levels and assist with ordering as needed.
  • Assist with maintaining office and clinical supply inventories.
  • Support onboarding and training of new team members as assigned.
  • Collaborate with providers, clinical staff, and front office personnel to ensure efficient clinic operations.
  • Perform other duties as assigned.

Desired Qualifications

  • At least one year of experience as a Medical Assistant in a physician practice, outpatient, or ambulatory care setting is preferred.
  • IV Therapy certification is preferred where permitted by state regulations.
  • Phlebotomy experience is preferred.
  • Knowledge of medical coding principles is preferred.
  • Familiarity with Medicare Advantage plan structures, HEDIS quality measures, value-based care principles, and Annual Wellness Visit workflows is preferred.

About the Company

Better Health Group

Primary care platform enabling value-based care

Better Health Group provides a national primary care platform that helps clinicians participate in value-based care. It offers a dual-operating model: physicians can retain ownership of their practices and partner with Better Health Group’s MSO and ACOs, or work as employees at company-owned clinics, earning revenue through health-plan partnerships that take on financial risk across Medicare Advantage, Medicare ACOs, Medicaid, and commercial plans. Its platform integrates a practice’s EMR with data from prescriptions and hospital visits to generate actionable care-management recommendations while handling administrative tasks like outreach, coding and billing, quality reporting, and payer relations. The company aims to shift from reactive sick care to proactive Better Health care, supporting nationwide expansion and population health improvements.

Company size
1,001-5,000
Company stage
Growth Equity (Non-Venture Capital)
Total funding
$675M
Headquarters
Tampa, FL
Founded
2006

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