Compensation Overview

Tickets.com, an MLB company, delivers innovative, cutting-edge technologies to enable frictionless and unforgettable fan experiences in venues across the globe. Together with MLB, Tickets.com is changing the landscape of the live sports and entertainment industry, delivering new digital venue and ticketing experiences to millions of fans. Our Technology team builds platforms and products that provide a new smart ticketing solution and venue experience. Using cutting-edge technology, our platform and applications are consumed by fans, stadiums, and MLB teams.

We are assembling a world-class team to build on these experiences and to scale platforms and products that anticipate emerging opportunities, including dynamic pricing and offers and digital, contactless ticketing. Our mission is to provide premium, innovative live experiences for our clients and their patrons.

Tickets.com is looking for a Senior Software Engineer passionate about building engaging products for our fans. 

The Opportunity: The Senior Software Engineer will be responsible for designing, developing, and delivering high-quality software solutions. This position will lead the development of complex systems, ensuring they meet the highest standards of functionality, performance, and reliability.

Essential Job Functions:

• Lead the design and architecture of software systems, ensuring scalability, robustness, and adherence to best practices.
• Collaborate with cross-functional teams to translate business requirements into technical specifications.
• Write clean, efficient, and maintainable code using programming languages such as Javascript, HTML, and CSS utilizing ReactJS, NodeJS.
• Contribute to the development of complex features and functionalities, ensuring code quality and compliance with coding standards.
• Provide technical guidance and mentorship to junior engineers, fostering a collaborative and innovative development environment.
• Stay abreast of emerging technologies and industry trends, influencing the adoption of best practices within the team.
• Develop and implement comprehensive testing strategies to ensure the reliability and performance of software applications.
• Conduct thorough code reviews and participate in debugging activities to identify and resolve issues promptly.
• Collaborate closely with product managers, UX/UI designers, and other stakeholders to understand project requirements and timelines.
• Participate in project planning and provide accurate estimates for development tasks.
• Propose and implement process improvements to enhance the efficiency of the software development lifecycle.
• Actively contribute to the evolution of coding standards, development methodologies, and tools.
• Create and maintain comprehensive documentation for code, system architecture, and technical processes.
• Ensure that documentation is thorough, accessible, and understandable for team members and stakeholders.
• Identify and resolve complex technical issues promptly, collaborating with the support and operations teams as needed.
• Provide technical support and guidance to resolve production incidents.
• Ensure that software development adheres to security standards and compliance requirements.
• Implement security best practices throughout the development lifecycle.
• Effectively communicate technical concepts to both technical and non-technical stakeholders.
• Foster open communication within the team and contribute to a positive and collaborative work environment

Position Requirements:

• Bachelor’s degree in computer science, Software Engineering, or a related field.
• A minimum of 4 years as a software engineer working with front-end technology stack

• Strong proficiency in programming languages such as JavaScript, HTML, CSS, or similar. In-depth knowledge of software development methodologies, design patterns, and database systems.

• Proficient with Typescript
• Proficient with ReactJS framework (AngularJS a plus, but not required)
• Proficient with Git version control
• Proficiency with different testing tools and methodologies (Unit Testing, API Testing)
• Proven experience in a Senior Software Engineer or similar role, demonstrating a track record of successfully delivering complex software projects.
• Ability to lead and inspire a team of developers, providing mentorship and fostering a collaborative and innovative work environment.
• Excellent problem-solving and analytical skills, with a demonstrated ability to navigate and resolve complex technical challenges.
• Effective communication and interpersonal skills, enabling seamless collaboration with team members and stakeholders.

Salary Range is $135-175K

We offer an Outstanding Benefits Package that includes:

• Medical
• Dental
• Vision
• STD & LTD
• 401K Retirement Plan
• Basic Life & AD&D
• Supplemental Life Insurance
• Paid Time Off (PTO, STO, Holidays including Year-End Holiday Break)
• HSA & FSA
• Legal Plan
• Pet Insurance
• Tuition Reimbursement
• Flexible Hybrid Work Environment
• MLB Tickets

Tickets.com is an Equal Opportunity Employer. Please click here to view our CCPA.