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The Salvation Army

Christian social services nonprofit

Receptionist

Reception & Front DeskConfirmed live in the last 24 hours
Full-timeWilmington, DE, USA$15.75 /hrIn-person

About the Job

Requirements

  • A high school diploma is required, and front desk or reception-area experience is desired.
  • Good verbal communication skills and the ability to communicate with clients, leadership, and coworkers are required.
  • The candidate must meet the Child Protection Clearances required by Delaware’s Beau Biden Law, based on SBI and FBI criminal record checks.
  • The candidate must understand and support The Salvation Army’s mission and values.

Responsibilities

  • Control foot traffic through the main lobby and direct or refer clients and associates to the correct departments.
  • Receive and redirect telephone calls, mail, and packages to the appropriate parties.
  • Answer calls through the switchboard and gather enough information from callers to route each call properly.
  • Greet and assist people calling or entering the building professionally.
  • Take detailed messages when requested or when callers cannot be connected to an appropriate associate or voicemail is not suitable.
  • Assist consumers with obtaining food from the food pantry.
  • Complete mailing, sorting, and folding projects.
  • Take necessary measures to maintain security in the reception area.
  • Keep the receiving area neat and clean, and communicate heavy cleaning needs to leadership or maintenance and request assistance as needed.
  • Complete monthly food statistics.
  • Ensure residents sign in and out as they enter and leave the building.
  • Check residents’ handbags and luggage upon entry for food, illegal drugs, weapons, and other prohibited items.
  • Receive packages and mail delivered to 104 West 5th Street, record the date received and sender and recipient on a log, and ensure each item is given to its addressee.

Desired Qualifications

  • Front desk or reception-area experience is desired.

About the Company

The Salvation Army

Christian social services nonprofit

The Salvation Army is an international Christian nonprofit delivering social services through regional territories. The organization provides emergency assistance, shelters, rehabilitation, youth programs, disaster response, community services, worship, and thrift retail. It serves individuals and families in need, donors, volunteers, congregations, and communities across its service territories. Its operating model centers on locally delivered programs supported by territorial leadership, fundraising, retail operations, logistics, facilities, and administration. Teams work across social services, counseling, retail, logistics, fundraising, ministry, facilities, finance, and community programs. Teams support coordinated daily delivery.

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