About You 

You’re known for leading by example, and your passion for providing exceptional customer experiences is integral to your retail management style. An ability to inspire and motivate teams while driving profitability makes you stand out. Your meticulous attention to detail is demonstrated in your accountability for time management and goal-setting processes. 

About The Role

As an Assistant Manager, your primary responsibility will be enhancing our unique goop customer experience and driving store profitability. Reporting to the Store Manager, you’ll be a crucial part of our retail team, coaching team members, managing inventory, ensuring smooth store operations, and maintaining visual standards. This role requires a balance of leadership, operational acumen, and team development skills.

Responsibilities include:

• Drive sales and profitability, leading by example and providing real-time coaching to the team.
• Delivering the goop brand experience to our customers, exceeding their expectations with each visit.
• Building a positive team environment that encourages participation, cooperation, and achievement of store goals.
• Managing and optimizing on-hand inventory in line with performance and depth.
• Ensuring store teams receive appropriate customer service and product knowledge training.
• Overseeing overall store operations, ensuring operational integrity, asset protection compliance, and accountability for time and attendance, in the Store Manager’s absence.
• Upholding goop’s visual standards and presentation to reflect our brand ethos to the customer.
• Responsible for specific (DOR) designated areas of responsibility

Qualifications & Experience

• 4-6+ years of retail experience, preferrable within a luxury environment; including at least 1 year of management experience.
• Strong interpersonal and communication skills, both written and verbal.
• Proficiency with MS Office; Outlook, Excel, Word.
• Physical requirements: lift / carry / move 40lbs. minimum including fixtures and product.
• Ability to work a flexible schedule including holidays, overnights, and weekends to meet the needs of the business.

FAQ

• Compensation: $55k-$65k + Equity + commission plan. This is a full-time, non-exempt position. Please note that this range represents the low and high end of the anticipated base salary range for the Marin, CA based position. Goop, in good faith, reasonably expects to pay the position within this salary range. Goop provides the salary range in compliance with all applicable federal, state and local laws. The actual base salary will depend on numerous factors such as: experience, training, knowledge and skills, and if the location of the job changes. 
• Benefits: Generous health benefits package, fertility benefits and paid parental leave.  
• Perks: Generous goop discounts, special offers with brand partners, access to custom lifestyle resources and events