Full-Time

Director – Customer Education

Confirmed live in the last 24 hours

Apollo.io

Apollo.io

501-1,000 employees

Sales intelligence and automation platform

Data & Analytics

Senior

Remote in USA

Required Skills
Marketing
Data Analysis
Requirements
  • 10+ years of experience in b2b SaaS, with at least 5 years of experience leading customer education/Academy/certification programs
  • 3+ years of experience at a high-growth b2b company, preferably with a product-led growth motion
  • A portfolio of extraordinary educational content you have produced yourself, along with statistics and metrics that show tangible business results from your work
  • The ability to measure and report on the efficacy and impact of your team’s work
  • Exceptional writing, editing, and presentation skills
  • Excellent leadership skills and a background of hiring, motivating, developing, and retaining world-class talent
  • A background in b2b sales is a strong plus
Responsibilities
  • Oversee the production and distribution of Apollo Academy courses across our five core use-cases on an ongoing basis, eventually awarding 100,000+ certifications/year
  • Ensure our daily customer training sessions are always properly staffed and achieving our target metrics around activation and retention
  • Lead and hire a team of incredible Apollo Academy Instructors who are bona fide subject-matter experts
  • Step in as-needed to create and deliver Academy content yourself
  • Work cross-functionally with product analytics and marketing ops to create robust reporting on the efficacy of various Academy initiatives
  • Work cross-functionally with marketing stakeholders to turn Academy into a primary driver of net-new users to Apollo
  • Serve as editor-in-chief for all Apollo Academy content, and as instructional designer for all certifications, quizzes, and tests associated with our content

Apollo.io provides a sales intelligence and engagement platform that integrates a vast B2B database of over 270M contacts with advanced sales automation tools, enabling sales professionals to identify ideal buyers and automate outreach. The platform empowers sales professionals to streamline their outreach efforts and engage with potential buyers through advanced sales automation and a comprehensive buyer database, powered by AI.

Company Stage

Series D

Total Funding

$251.3M

Headquarters

San Francisco, California

Founded

2015

Growth & Insights
Headcount

6 month growth

0%

1 year growth

13%

2 year growth

169%

Benefits

Health Insurance

Dental Insurance

Vision Insurance

Flexible Spending Account (FSA)

Health Savings Account (HSA)

Financial Planning